开始之前，
先了解一下您的生意
2 个问题，约 20 秒
上一位客户的回答还在，要继续吗？
Previous answers were found. Continue?
✓认证与合作伙伴Certified & partnered
先了解您的生意
点选最符合的答案 Tap the answer that fits best
0 / 2
01
What industry are you in?
您属于什么行业？
请回答这一题 Please answer this one已跳过 Skipped
02
Are you currently using any AI Chatbot?
您目前有在使用 AI Chatbot 吗？
请回答这一题 Please answer this one已跳过 Skipped
回答完两题后按 Done
多渠道 Multi-channel
Channels
所有渠道，一个系统
WhatsApp、Facebook、Instagram、Telegram 的讯息，全部流进 ChatsHero。团队在同一个地方回复，不用再切换不同 App。
📥一个收件箱，看到所有客户
🤖每个渠道，AI 都一样秒回
👥自动分配给对的同事跟进
B
WhatsAppBusiness
☁
WhatsAppCloud API
FacebookMessenger
InstagramDirect
TelegramBot
更多& More
ChatsHero全渠道收件箱
C
Team Inbox团队收件箱
全部 All ▾Jason LeeHi，请问还有现货吗？10:30 AM
Sarah Wong可以给我更多资料吗？10:28 AM1
Alex Tan有寄去新加坡吗？10:25 AM2
Nurul A.Berapa harga pakej ni?10:20 AM1
Daniel Lim好的，谢谢！10:16 AM
+60 12-345 6789几时可以送到？10:15 AM1
Jason Leevia WhatsApp Business
👤 小陈Hi，请问还有现货吗？10:30 AM
🤖 AI 回复有的！现货有 12 种颜色 🎨 需要我发照片给你参考吗？10:30 AM ✓✓
输入回复…发送 Send
示例画面 Sample view
问题不在 AI，
在于你用的是哪一代
同一个客户问「绣眉多少钱？」，旧式 chatbot 和 3.0 AI Agent 的回答差很多。
2nd Gen旧式 Chatbot
Flow-based · Keyword-based流程式 · 关键字
!客户一问超过 1 个流程，就卡住
大概怎么运作
① Flow-based 流程式
请选择：1 绣眉 2 美睫 3 预约
绣眉多少钱？周末可以预约吗？
请输入 1、2 或 3 🙏
问了 2 件事，流程卡住了② Keyword-based 关键字
设定的关键字：价格地址营业时间
修眉几钱？
✗ 打不中关键字，不会回
客户觉得麻烦，离开了- 只有两种：照流程走 / 认关键字
- 流程要一个一个拉，关键字要一个一个 set
- 客户问超过 1 个流程就卡住
- 打不中 keyword 就不会回
- Not flexible
✨ 推荐
![ChatsHero]()
3.0
AI Agent智能代理
✓AI 先和你规划，再自己建好
大概怎么运作
🎤 0:12
🖼️ 宣传图
📋 贴上价钱
① PLAN · AI 先和你一起规划
服务与优惠价：RM600 → RM500
第一次做的客户，先讲眉型
收资料预约，通知同事
② BUILD 完成 ⚡
绣眉多少钱？
野生眉 / 粉雾眉 原价 RM600，🔥 这个月优惠 RM500。第一次做的话，我发眉型比较给你看 ☺️✓✓
- AI 会先和你一起 plan
- AI builds it for you
- 完全不用写 prompt
- User friendly，谁都会用
Voice input、screenshot、copy & paste 都行，AI 自己学，自己建。
示例画面 Sample view
智能收件箱 Smart Inbox
Smart Inbox
AI 帮你整理每一个客户
1
所有渠道，一个收件箱WhatsApp、FB、IG 都在这里
2
AI 自动标记客户状态Hot · Warm · Cold，一键筛选
3
分配给团队同事谁跟进，一目了然
4
知道客户从哪个广告来广告带来多少生意，看得到
1
2
3
4
1WhatsApp、Facebook、Instagram 的讯息，全部在同一个收件箱管理
2AI 看对话内容，自动贴上 Hot Warm Cold 标签，一键筛选
3点一下，就能把客户分配给团队同事跟进
4客户从哪个 Facebook 广告进来，一看就知道
真实系统画面 Real system screenshot
AI 训练 AI Training
AI Training
像聊天一样，训练你的 AI
1
Plan 规划模式和 AI 讨论回复 SOP、找点子
2
Build 建立模式直接叫 AI 建好流程和设定
3
用语音讲给 AI 听不用打字，讲完 AI 就懂
4
上传截图，AI 照着建对话截图丢进去就可以
Yes. For the Birdnest demo, I'd add this flow:
1. Collect and validate all order details.
2. Show the complete order summary and total.
3. Ask the customer to confirm the order.
4. After confirmation, display example bank-transfer instructions:
:::keep
Payment Instructions
Bank: Example Bank
Account Name: Birdnest Demo Sdn. Bhd.
Account Number: 1234567890
Amount: RM [confirmed total]
Please make the transfer and send us the payment receipt here.
The team will verify your payment and confirm the order.
:::
5. Store the order as awaiting payment.
6. Notify human staff for payment verification.
7. Never mark the order as paid until staff confirms it.
The bank details above are dummy example details and should be replaced with the real business account before going live.
Would you like the demo to request a transfer receipt after showing these instructions?
照这 3 张对话截图的回复方式，帮我建好流程
✦
好的！我先看看这 3 张截图，再照同样的语气帮你建好流程。
✓读取对话截图（3 张）
✓分析回复语气和常见问题
✓建立流程：询问配套 → 付款方式 → 收据核对
✓建立 2 个自动回复模板
✓设定转人工：收到收据时通知同事
✅ 完成！流程已经建好，你可以马上测试。
Build a flow that replies like these 3 chats
✦
Sure! I'll read these 3 screenshots first, then build a flow in the same tone.
✓Reading chat screenshots (3)
✓Analysing reply tone and common questions
✓Building flow: packages → payment → receipt check
✓Creating 2 auto-reply templates
✓Setting handover: notify staff when a receipt arrives
✅ Done! Your flow is ready to test.
1
2
Build✓
Plan
Build⌄
正在录音 0:08
帮我设定：客户下单后先确认订单，再发银行转账资料，收到收据后通知同事
Birdnest 燕窝
有什么配套？我们有 3 个配套 🎁 A 配套 RM88，B 配套 RM168…
🖼️ 对话截图1.png
Birdnest 燕窝
可以怎样付款？可以银行转账 🏦 下单后我发户口资料给你
🖼️ 对话截图2.png
Birdnest 燕窝
已经转账了 🧾收到！同事核对后马上通知你 ✅
🖼️ 对话截图3.png
照这 3 张对话截图的回复方式，帮我建好流程
1Plan 模式：先和 AI 讨论回复 SOP、流程和点子
2切换到 Build 模式，AI 直接帮你建好流程和 chatbot 设定
3按麦克风用语音讲，AI 自动听懂，帮你建立
4上传几张对话截图，AI 照着回复方式帮你建好
真实系统画面 Real system screenshot
自动建立 Auto build
Auto Flow
建好之后，流程自动拉好
1
AI 自动拉流程发文字、发图片，一步接一步
2
连接 AI Agent 处理自动配好工具，查时段、登记、同步表格
3
Knowledge Base 喂 FAQFAQ 自动给 AI，回答有根据
TRIGGER FIXED FLOWStart node
✦ AI
Send text 1SEND MESSAGE
「一帆风顺·横幅」这些是我们公司的热卖款…
✦ AI
Send image 2SEND MESSAGE
✦ AI
Send image 3SEND MESSAGE
✦ AI
Send image 4SEND MESSAGE
✦ AI
Send image 5SEND MESSAGE
✦ AI
Call AgentAI 接手处理
ROOT AGENTchatshero_sales_agent
LLM AGENT
✓ 已学会 FAQgpt-5.6-terra
ChatsHero sharing-session assistant that presents the AI Agent flow and registers customers for live calendar slots.
FUNCTION TOOLget_channel_context
FUNCTION TOOLfind_sharing_session_slots
FUNCTION TOOLregister_sharing_session
FUNCTION TOOLsync_lead_to_google_sheet
FUNCTION TOOLhandle_sharing_session_reminder
KNOWLEDGE BASEsearch_knowledge_base
Chatshero FAQ
📄 价格与配套
📄 付款方式
📄 配送与安装
✓ 流程已建好，AI 已上线
1AI 自动把流程一个个拉好，发文字、发图片都连起来
2流程接到 AI Agent，工具自动配好：查时段、登记、同步 Google Sheet
3Knowledge Base 把 FAQ 自动喂给 AI，客户问什么都答得准
行业示范 Industry demos
Industry Demos
选一个行业，看 AI 怎么做
点一个行业，进入它的示范
Car Tyre Demo
轮胎店 AI，从头到尾怎么做
1
客户询问，AI 马上问尺寸中英双语欢迎，用图片教客户看轮胎尺寸
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
18
⏷1
Search contacts and messages...
Bot ·有 185/65R15 吗?
Cold
A
Ah Seng
9m
Bot ·轮胎可以补吗?
Cold
KL
1Kelvin Lee
21m
Bot ·换 4 条多少钱?
Cold
R
Raymond
now
Bot · Please send your full tyre size, for example 185/55 R16.
Cold
FZ
1Faizal
1h
Bot · Audio
Cold
W
Wei Jie
2h
Bot ·星期天有开吗?
Warm
S
1Suresh
3h
Bot ·Do you do alignment?
Cold
J
Jason Ong
4h
Bot · Audio
Cold
M
Michelle
5h
Bot ·有 run-flat 吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID3c9e1f70-8a2d-4e61-b5f4-91d7a0c2e58…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Tyre Demo
ChannelWhatsApp
Last activenow
Created6m
I want to Change tyre
4:30 PM
🔧 Tagged contactadded cold
Welcome to ChatsHero Tyre Demo 👋
欢迎使用 ChatsHero 轮胎报价示范机器人
欢迎使用 ChatsHero 轮胎报价示范机器人
✦
4:30 PM • delivered
✦
4:30 PM • delivered
Please send your full tyre size, for example 185/55 R16.
✦
4:30 PM • delivered
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户发来询问「I want to Change tyre」，4:30 pm
2
中英双语欢迎第一句就用两种语言，每个客户都看得懂
3
AI 问轮胎尺寸用图片教客户看，一次问清楚
2
客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉
客户状态❄️ Cold🌤 Warm🔥 Hot客户回复了
CONVERSATIONS
18
⏷1
Search contacts and messages...
Bot ·有 185/65R15 吗?
Cold
A
Ah Seng
9m
Bot ·轮胎可以补吗?
Cold
KL
1Kelvin Lee
21m
Bot ·换 4 条多少钱?
Cold
R
Raymond
now
Bot · 195/55R16
Cold
FZ
1Faizal
1h
Bot · Audio
Cold
W
Wei Jie
2h
Bot ·星期天有开吗?
Warm
S
1Suresh
3h
Bot ·Do you do alignment?
Cold
J
Jason Ong
4h
Bot · Audio
Cold
M
Michelle
5h
Bot ·有 run-flat 吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID3c9e1f70-8a2d-4e61-b5f4-91d7a0c2e58…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Tyre Demo
ChannelWhatsApp
Last activenow
Created6m
✦
4:30 PM • delivered
Please send your full tyre size, for example 185/55 R16.
✦
4:30 PM • delivered
🔧 Schedule follow up{"after":"24h"}
TODAY
Hi 👋 Just checking in! Send us your tyre size (e.g. 185/55 R16) and we'll quote you
right away 🛞
right away 🛞
✦
10:00 AM • delivered
🔧 Send follow up{"attempt":"1/3"}
195/55R16
4:30 PM
🔧 Cancel pending follow up{}
🔧 Tagged contactadded warm • removed cold
Warm
1
2
3
👆 点下面的卡片，放大看系统画面
1
AI 问了，客户没回系统自动排好 24 小时后跟进
2
隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）
3
客户回来了自动取消后面的跟进
⚙️ 什么时候跟进、跟进几次，都可以自己设定
3
从你的 Google Sheet 找价钱不用另外维护价钱表，改了 Sheet，报价马上跟着变
客户状态❄️ Cold🌤 Warm🔥 Hot
Tyre Price ListFilter: SIZE = 195/55R16
| 1 | Description | Brand | Size | Price / pc | 🔒 Cost |
| 2 | Pirelli Cinturato P1 87W | PI | 195/55R16 | RM 175.00 | RM 128 |
| 3 | Michelin Primacy 4 91V | MI | 195/65R15 | RM 210.00 | RM 160 |
| 4 | Hankook Ventus Prime 3 | HK | 195/55R16 | RM 150.00 | RM 106 |
| 5 | Hankook Kinergy Eco 2 | HK | 185/55R16 | RM 138.00 | RM 98 |
| 6 | Goodyear Assurance | GY | 205/55R16 | RM 188.00 | RM 140 |
| 7 | Bridgestone Ecopia EP300 | BS | 185/65R15 | RM 165.00 | RM 121 |
✓ 只挑出尺寸完全符合的轮胎，不会报错尺寸
🔒 成本和利润栏位不会给客户看，客户只看到售价
4
报价，再收集客户资料品牌、价钱、包什么，接着请客户留资料预约
客户状态❄️ Cold🌤 Warm🔥 Hot资料齐全
CONVERSATIONS
18
⏷1
Search contacts and messages...
Bot ·有 185/65R15 吗?
Cold
A
Ah Seng
9m
Bot ·轮胎可以补吗?
Cold
KL
1Kelvin Lee
21m
Bot ·换 4 条多少钱?
Cold
R
Raymond
now
Bot · Raymond · WXY 1234 · 20 Sep, 10am
Warm
FZ
1Faizal
1h
Bot · Audio
Cold
W
Wei Jie
2h
Bot ·星期天有开吗?
Warm
S
1Suresh
3h
Bot ·Do you do alignment?
Cold
J
Jason Ong
4h
Bot · Audio
Cold
M
Michelle
5h
Bot ·有 run-flat 吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID3c9e1f70-8a2d-4e61-b5f4-91d7a0c2e58…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Tyre Demo
ChannelWhatsApp
Last activenow
Created6m
🛞 195/55 R16 — 2 options in stock
1️⃣ Pirelli Cinturato P1 · 87W · RM175 / pc
2️⃣ Hankook Ventus Prime 3 · 87W · RM150 / pc
Installation, balancing, valves & warranty included. Which tyre do you prefer?
1️⃣ Pirelli Cinturato P1 · 87W · RM175 / pc
2️⃣ Hankook Ventus Prime 3 · 87W · RM150 / pc
Installation, balancing, valves & warranty included. Which tyre do you prefer?
✦
4:31 PM • delivered
I Prefer the hankook ventus
4:31 PM
How many tyres would you like?
✦
4:32 PM • delivered
2
4:32 PM
✅ Hankook Ventus Prime 3 · RM150 × 2 = RM300 (nett)
To book, please send your name, phone number, car plate and preferred date & time.
To book, please send your name, phone number, car plate and preferred date & time.
✦
4:33 PM • delivered
Raymond
012-345 6789
WXY 1234
20 Sep, 10am
012-345 6789
WXY 1234
20 Sep, 10am
4:33 PM
🔧 Saved infotyre = hankook_ventus · qty = 2 · 20 Sep 10am
🔧 Tagged contactadded hot • removed warm
🔧 Sync lead to google sheet{"lead_potential":"hot"}
Hot
1
2
3
👆 点下面的卡片，放大看系统画面
1
报价，客户选轮胎Hankook Ventus Prime 3 × 2
2
RM300 nett，接着约时间名字、电话、车牌、时间
3
预约资料齐全 → Hot同步到 Google Sheet
5
AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
18
⏷1
Search contacts and messages...
Bot ·有 185/65R15 吗?
Cold
A
Ah Seng
9m
Bot ·轮胎可以补吗?
Cold
KL
1Kelvin Lee
21m
Bot ·换 4 条多少钱?
Cold
R
Raymond
now
Bot · I've read your invoice…
Hot
FZ
1Faizal
1h
Bot · Audio
Cold
W
Wei Jie
2h
Bot ·星期天有开吗?
Warm
S
1Suresh
3h
Bot ·Do you do alignment?
Cold
J
Jason Ong
4h
Bot · Audio
Cold
M
Michelle
5h
Bot ·有 run-flat 吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID3c9e1f70-8a2d-4e61-b5f4-91d7a0c2e58…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Tyre Demo
ChannelWhatsApp
Last activenow
Created6m
0:12
4:33 PM
🎧 Got your voice note. You want 4 units and installation this Saturday — noted 👍
✦
4:33 PM • delivered
4:34 PM
🖼️ From your photo I can read 195/55 R16 91V — same size as the quote above ✅
✦
4:34 PM • delivered
PDF
old-invoice.pdf1 page · 240 KB · pdf
4:34 PM
📄 I've read your invoice: last change was Hankook 195/55R16 on 12 Jan 2025.
Time for a rotation too 🙂
Time for a rotation too 🙂
✦
4:35 PM • delivered
1
2
3
👆 点下面的卡片，放大看系统画面
1
🎤 听得懂语音转成文字，记下需求
2
🖼️ 看得懂照片读出 195/55 R16 91V
3
📄 读得懂 PDF看懂旧发票
6
答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
18
⏷1
Search contacts and messages...
Bot ·有 185/65R15 吗?
Cold
A
Ah Seng
9m
Bot ·轮胎可以补吗?
Cold
KL
1Kelvin Lee
21m
Bot ·换 4 条多少钱?
Cold
R
Raymond
now
Bot · Good question 🙏 Trade-in…
Hot
FZ
1Faizal
1h
Bot · Audio
Cold
W
Wei Jie
2h
Bot ·星期天有开吗?
Warm
S
1Suresh
3h
Bot ·Do you do alignment?
Cold
J
Jason Ong
4h
Bot · Audio
Cold
M
Michelle
5h
Bot ·有 run-flat 吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID3c9e1f70-8a2d-4e61-b5f4-91d7a0c2e58…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Tyre Demo
ChannelWhatsApp
Last activenow
Created6m
Thank you, Raymond! Your appointment request is received. Our team will contact you shortly ✅
✦
4:33 PM • delivered
Can I trade in my 2 old tyres for a discount?
4:36 PM
Good question 🙏 Trade-in isn't something I can confirm on my own — let me get my colleague to
answer you here.
answer you here.
✦
4:36 PM • delivered
🔧 Tagged contactadded human_needed
🔧 Pause bot{"reason":"out_of_scope"}
🔧 Notify group{"channel":"staff_group"}
Hot
Human
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户问以旧换新AI 不乱答，请同事来回答
2
系统转给真人标记需要真人、暂停 bot、通知群组
3
列表多了 Human 标签同事一眼就知道要接手
✓
轮胎店得到什么AI 处理大部分对话，答不到或要预约时，同事才接手
🎯 主要目标把 WhatsApp 询问，变成进店的客户从「还有 195/55R16 吗？」到「星期六 10 点见」，全程 AI 处理，店里不用停下手上的工作。
💬1Customer客户 WhatsApp 询问「I want to change tyre」· 任何时间
⚡2AI AgentAI 几秒内回复中英双语欢迎，教客户看尺寸
🛞3AI Agent读懂轮胎尺寸195/55 R16
📊4Google Sheet查你的 Google Sheet价钱和库存，只挑尺寸符合的
💰5AI Agent报价、确认数量Hankook × 2 = RM300
📅6AI Agent收齐预约资料名字、电话、车牌、时间
🔔7Team存进 Sheet + 群通知同事点链接就能接手
🏁8Result客户到店换轮胎星期六 10 点见
⏰ 客户没回？AI 隔天自动跟进
⏱ 4:30 pm 客户问 → 4:33 pm 预约确认，店里没人碰过手机
安装车位FITTING BAY💬☕📊☕📅☕⏰☕👀☕🔔☕
🛞 轮胎店 AI 办公室接待 正在回复客户
Lv.1
团队经验 1/7
今日对话18
预约6
转人工1
示例数据4:35
‹2C
Chatshero 3.0online
Yesterday
I want to Change tyre4:30 pm ✓✓
Welcome to ChatsHero Tyre Demo 👋
欢迎使用 ChatsHero 轮胎报价示范机器人4:30 pm
欢迎使用 ChatsHero 轮胎报价示范机器人4:30 pm
4:30 pmPlease send your full tyre size, for example 185/55 R16.4:30 pm
Today
Hi 👋 Just checking in! Send us your tyre size (e.g. 185/55 R16) and we'll quote you right away 🛞10:00 am
195/55R164:30 pm ✓✓
🛞 195/55 R16 — 2 options in stock
1️⃣ Pirelli Cinturato P1
87W · RM175 / pc
2️⃣ Hankook Ventus Prime 3
87W · RM150 / pc4:31 pm
1️⃣ Pirelli Cinturato P1
87W · RM175 / pc
2️⃣ Hankook Ventus Prime 3
87W · RM150 / pc4:31 pm
Installation, wheel balancing, rubber valves, and manufacturer warranty included.4:31 pm
BY APPOINTMENT ONLY4:31 pm
Which tyre do you prefer?4:31 pm
I Prefer the hankook ventus4:31 pm ✓✓
How many tyres would you like?4:32 pm
24:32 pm ✓✓
✅ Hankook Ventus Prime 3
RM150 × 2 = RM300 (nett)4:33 pm
RM150 × 2 = RM300 (nett)4:33 pm
To book your appointment, please send:
1. Name
2. Phone number
3. Car plate number
4. Preferred date & time4:33 pm
1. Name
2. Phone number
3. Car plate number
4. Preferred date & time4:33 pm
Raymond
012-345 6789
WXY 1234
20 Sep, 10am4:33 pm ✓✓
012-345 6789
WXY 1234
20 Sep, 10am4:33 pm ✓✓
Thank you, Raymond! Your appointment request is received. Our team will contact you shortly ✅4:33 pm
▶0:124:33 pm ✓✓
🎧 Got your voice note. You want 4 units and installation this Saturday — noted 👍4:33 pm
4:34 pm ✓✓🖼️ From your photo I can read 195/55 R16 91V — same size as the quote above ✅4:34 pm
PDF
4:34 pm ✓✓old-invoice.pdf1 page · 240 KB · pdf
📄 I've read your invoice: last change was Hankook 195/55R16 on 12 Jan 2025. Time for a rotation too 🙂4:35 pm
Can I trade in my 2 old tyres for a discount?4:36 pm ✓✓
Good question 🙏 Trade-in isn't something I can confirm on my own — let me get my colleague to answer you here.4:36 pm
👤 Collins · StaffHi Raymond, Collins here 👋 About the trade-in: we give RM20 off for each old tyre. See you on 20 Sep, 10am!4:36 pm
‹5👥
Notification group for demoChatshero Technical Support, Ma…
Today
Chatshero Tech…Tag: collins
Check: 18 Sept, 4:30 pm MYT
Total: 1 conversation4:30 pm
Check: 18 Sept, 4:30 pm MYT
Total: 1 conversation4:30 pm
Chatshero Tech…
Phone number : 012-345 6789
Chat summary : Confirmed tyre appointment request.
Reason : 🙋 Human needed · asked "Can I trade in my 2 old tyres for a discount?"
Chat link : studio.chatshero.dev/chat?conversationId=703c1702…4:34 pm
AI Agent Builder v2🔗 studio.chatshero.dev
Customer name : RaymondPhone number : 012-345 6789
Chat summary : Confirmed tyre appointment request.
Reason : 🙋 Human needed · asked "Can I trade in my 2 old tyres for a discount?"
Chat link : studio.chatshero.dev/chat?conversationId=703c1702…4:34 pm
Notification group for demonow
Chatshero Tech…: Customer name : Raymond · Chat summary : Confirmed tyre appointment request…
点上面的步骤，或按 Next step，一步一步讲
Property Demo
房地产 AI：从 Cold 到 Hot lead
1
从广告进来，AI 认出项目系统追踪客户从哪个广告进来，AI 就用那个项目的资料回答
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
30
⏷1
Search contacts and messages...
Bot ·Selayang 还有单位吗?
Cold
M
maxisdigi050325
51m
Bot ·A1 户型多少钱?
Cold
P
1Phin
52m
Bot ·可以安排星期六看房吗?
Cold
R
Raymond
53m
Bot · You are looking for the Selayang landed house, right?
Cold
MW
1May Wong
53m
Bot · Audio
Cold
😊
1😊 😳 ☺️
54m
Bot ·3 层的有什么配套?
Cold
MC
1Mary Chua Lee Ing
55m
Bot ·首付要多少?
Cold
S
1Susan
2h
Bot · Audio
Cold
N
1naihlakai
3h
Bot ·有 show unit 吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDe183e08e-1b26-48fe-93cd-cc37664440…
InfoVariablesTagsActivity1
f
Paid ad
First touch Sep 22, 2026, 12:36 AM
Selayang Landed Homes · from RM650k
New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
Ad ID
120248932289530142
View ad on Facebook ↗
▸ Full payload
Basic Information
✎ Edit
InboxChatshero Sales (Hybrid)
Last active53m
Created1h
PAID ADSelayang Landed Homes · 2 & 3-storey from RM650kView ad ↗
Hi👋12:36 AM
Hi, this is Jordon😊
✦
12:36 AM • delivered
I received your enquiry about the Selayang landed homes
✦
12:36 AM • delivered
You are looking for the Selayang landed house, right?
✦
12:36 AM • delivered
🔧 Saved infoproject = selayang_landed · source = fb_ad
🔧 Sync lead to google sheet{"lead_potential":"cold"}
🔧 Tagged contactadded cold
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户从广告点进来第一句讯息就带着广告
2
系统认出是哪个广告广告内容、Ad ID、第一次接触时间
3
AI 按广告内容回答不同项目的广告，回答不同项目的资料
2
客户回复，自动变 Warm客户一回复，系统自动把标签从 Cold 改成 Warm
客户状态❄️ Cold🌤 Warm🔥 Hot客户回复了
CONVERSATIONS
30
⏷1
Search contacts and messages...
Bot ·Selayang 还有单位吗?
Cold
M
maxisdigi050325
51m
Bot ·A1 户型多少钱?
Cold
P
1Phin
52m
Bot ·可以安排星期六看房吗?
Cold
R
Raymond
53m
Bot · Do you prefer the 2-storey or 3-storey layout?
Cold
MW
1May Wong
53m
Bot · Audio
Cold
😊
1😊 😳 ☺️
54m
Bot ·3 层的有什么配套?
Cold
MC
1Mary Chua Lee Ing
55m
Bot ·首付要多少?
Cold
S
1Susan
2h
Bot · Audio
Cold
N
1naihlakai
3h
Bot ·有 show unit 吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDe183e08e-1b26-48fe-93cd-cc37664440…
InfoVariablesTagsActivity1
f
Paid ad
First touch Sep 22, 2026, 12:36 AM
Selayang Landed Homes · from RM650k
New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
Ad ID
120248932289530142
View ad on Facebook ↗
▸ Full payload
Basic Information
✎ Edit
InboxChatshero Sales (Hybrid)
Last active53m
Created1h
You are looking for the Selayang landed house, right?
✦
12:36 AM • delivered
Yes
12:36 AM
Is it for your own stay or investment?
✦
12:37 AM • delivered
Investment
12:37 AM
Noted 😊
✦
12:37 AM • delivered
Do you prefer the 2-storey or 3-storey layout?
✦
12:37 AM • delivered
🔧 Tagged contactadded warm • removed cold
🔧 Sync lead to google sheet{"lead_potential":"warm"}
🔧 Cancel pending follow up{}
Warm
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户回复了「Yes」
2
系统自动记录改标签、同步 Google Sheet、取消跟进
3
列表里变成 Warm销售一眼就看到谁有兴趣
3
客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
30
⏷1
Search contacts and messages...
Bot ·Selayang 还有单位吗?
Cold
M
maxisdigi050325
51m
Bot ·A1 户型多少钱?
Cold
P
1Phin
52m
Bot ·可以安排星期六看房吗?
Cold
R
Raymond
53m
Bot · Double story
Warm
MW
1May Wong
53m
Bot · Audio
Cold
😊
1😊 😳 ☺️
54m
Bot ·3 层的有什么配套?
Cold
MC
1Mary Chua Lee Ing
55m
Bot ·首付要多少?
Cold
S
1Susan
2h
Bot · Audio
Cold
N
1naihlakai
3h
Bot ·有 show unit 吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDe183e08e-1b26-48fe-93cd-cc37664440…
InfoVariablesTagsActivity1
f
Paid ad
First touch Sep 22, 2026, 12:36 AM
Selayang Landed Homes · from RM650k
New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
Ad ID
120248932289530142
View ad on Facebook ↗
▸ Full payload
Basic Information
✎ Edit
InboxChatshero Sales (Hybrid)
Last active53m
Created1h
Do you prefer the 2-storey or 3-storey layout?
✦
12:37 AM • delivered
🔧 Schedule follow up{"after":"24h"}
TODAY
Hi there😊 Just checking in. Do you prefer the 2-storey or 3-storey layout? I can send
you the details.
you the details.
✦
10:00 AM • delivered
🔧 Send follow up{"attempt":"1/3"}
Double story
10:12 AM
🔧 Cancel pending follow up{}
1
2
3
👆 点下面的卡片，放大看系统画面
1
AI 问了，客户没回系统自动排好 24 小时后跟进
2
隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）
3
客户回来了自动取消后面的跟进
⚙️ 什么时候跟进、跟进几次，都可以自己设定
4
分享资料，客户要看房 → Hot leadAI 发户型资料和 brochure，客户有兴趣就升级
客户状态❄️ Cold🌤 Warm🔥 Hot客户要看房
CONVERSATIONS
30
⏷1
Search contacts and messages...
Bot ·Selayang 还有单位吗?
Cold
M
maxisdigi050325
51m
Bot ·A1 户型多少钱?
Cold
P
1Phin
52m
Bot ·可以安排星期六看房吗?
Cold
R
Raymond
53m
Bot · Yes
Warm
MW
1May Wong
53m
Bot · Audio
Cold
😊
1😊 😳 ☺️
54m
Bot ·3 层的有什么配套?
Cold
MC
1Mary Chua Lee Ing
55m
Bot ·首付要多少?
Cold
S
1Susan
2h
Bot · Audio
Cold
N
1naihlakai
3h
Bot ·有 show unit 吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDe183e08e-1b26-48fe-93cd-cc37664440…
InfoVariablesTagsActivity1
f
Paid ad
First touch Sep 22, 2026, 12:36 AM
Selayang Landed Homes · from RM650k
New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
Ad ID
120248932289530142
View ad on Facebook ↗
▸ Full payload
Basic Information
✎ Edit
InboxChatshero Sales (Hybrid)
Last active53m
Created1h
Hi there😊 Just checking in. Do you prefer the 2-storey or 3-storey layout? I can send
you the details.
you the details.
✦
10:00 AM • delivered
Double story
10:12 AM
🏡 A1, 2 storey
Land size: 16 x 74–75 ft
Built-up: 1,618–1,746 sq ft
4 bedrooms, 3 bathrooms, 2 car parks
RM650,000, indicative instalment RM2,200/month
Land size: 16 x 74–75 ft
Built-up: 1,618–1,746 sq ft
4 bedrooms, 3 bathrooms, 2 car parks
RM650,000, indicative instalment RM2,200/month
✦
10:12 AM • delivered
PDF
selayang-landed-brochure.pdf1.2 MB · pdf
✦
10:12 AM • delivered
Would you like me to submit a viewing request for the A1 layout?
✦
10:12 AM • delivered
Yes👍
10:13 AM
🔧 Tagged contactadded hot • removed warm
🔧 Sync lead to google sheet{"lead_potential":"hot"}
🔧 Saved infolayout = A1 · 2 storey
Hot
1
2
3
👆 点下面的卡片，放大看系统画面
1
AI 发户型资料和 brochureA1 双层的面积、房间、价钱、PDF
2
客户说要看房回复「Yes 👍」
3
自动升级为 Hot列表里标签从 Warm 变 Hot
5
AI 收集客户资料预算、名字、看房时间、人数，一个一个问清楚
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
30
⏷1
Search contacts and messages...
Bot ·Selayang 还有单位吗?
Cold
M
maxisdigi050325
51m
Bot ·A1 户型多少钱?
Cold
P
1Phin
52m
Bot ·可以安排星期六看房吗?
Cold
R
Raymond
53m
Bot · Thank you~
Hot
MW
1May Wong
53m
Bot · Audio
Cold
😊
1😊 😳 ☺️
54m
Bot ·3 层的有什么配套?
Cold
MC
1Mary Chua Lee Ing
55m
Bot ·首付要多少?
Cold
S
1Susan
2h
Bot · Audio
Cold
N
1naihlakai
3h
Bot ·有 show unit 吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDe183e08e-1b26-48fe-93cd-cc37664440…
InfoVariablesTagsActivity1
f
Paid ad
First touch Sep 22, 2026, 12:36 AM
Selayang Landed Homes · from RM650k
New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
Ad ID
120248932289530142
View ad on Facebook ↗
▸ Full payload
Basic Information
✎ Edit
InboxChatshero Sales (Hybrid)
Last active53m
Created1h
Would you like me to submit a viewing request for the A1 layout?
✦
10:12 AM • delivered
Yes👍
10:13 AM
May I know your monthly housing budget?
✦
10:13 AM • delivered
Below 2500
10:13 AM
Kindly help to fill up:
Name:
Date:
Time:
Pax:
Name:
Date:
Time:
Pax:
✦
10:13 AM • delivered
Raymond
28 September 2026
10 am
2
28 September 2026
10 am
2
10:14 AM
Thank you~😊
✦
10:14 AM • delivered
🔧 Saved infobudget = below 2500
🔧 Saved infoname = Raymond · viewing = 28 Sep 10am · pax = 2
🔧 Sync lead to google sheet{"viewing":"2026-09-28 10:00"}
1
2
3
👆 点下面的卡片，放大看系统画面
1
先问预算客户：Below 2500
2
一次收齐看房资料名字、日期、时间、人数
3
自动记录进系统同步到 Google Sheet
7
AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
30
⏷1
Search contacts and messages...
Bot ·Selayang 还有单位吗?
Cold
M
maxisdigi050325
51m
Bot ·A1 户型多少钱?
Cold
P
1Phin
52m
Bot ·可以安排星期六看房吗?
Cold
R
Raymond
53m
Bot · I've read your loan sheet: about RM2,180/month
Hot
MW
1May Wong
53m
Bot · Audio
Cold
😊
1😊 😳 ☺️
54m
Bot ·3 层的有什么配套?
Cold
MC
1Mary Chua Lee Ing
55m
Bot ·首付要多少?
Cold
S
1Susan
2h
Bot · Audio
Cold
N
1naihlakai
3h
Bot ·有 show unit 吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDe183e08e-1b26-48fe-93cd-cc37664440…
InfoVariablesTagsActivity1
f
Paid ad
First touch Sep 22, 2026, 12:36 AM
Selayang Landed Homes · from RM650k
New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
Ad ID
120248932289530142
View ad on Facebook ↗
▸ Full payload
Basic Information
✎ Edit
InboxChatshero Sales (Hybrid)
Last active53m
Created1h
0:12
10:15 AM
🎧 Got your voice note. You prefer a ground floor unit near a primary school — noted
for the viewing👍
for the viewing👍
✦
10:15 AM • delivered
Bed 1
Bed 2
Living
Kitchen
Bath
户型图 floor plan.jpg
10:16 AM
🖼️ From your floor plan photo: this is a 2-storey, 4 bedrooms layout — very close to
our A1 unit.
our A1 unit.
✦
10:16 AM • delivered
PDF
loan-calculation.pdf1 page · 240 KB · pdf
10:17 AM
📄 I've read your loan sheet: about RM2,180/month at 4.1% over 35 years — within the
RM2,500 budget you mentioned🙂
RM2,500 budget you mentioned🙂
✦
10:17 AM • delivered
1
2
3
👆 点下面的卡片，放大看系统画面
1
🎤 听得懂语音转成文字，记下需求
2
🖼️ 看得懂户型图2 层 4 房，对比 A1
3
📄 读得懂 PDF每月约 RM2,180，在预算内
8
答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
30
⏷1
Search contacts and messages...
Bot ·Selayang 还有单位吗?
Cold
M
maxisdigi050325
51m
Bot ·A1 户型多少钱?
Cold
P
1Phin
52m
Bot ·可以安排星期六看房吗?
Cold
R
Raymond
53m
Bot · Can the developer give 10% discount if I pay cash?
Hot
MW
1May Wong
53m
Bot · Audio
Cold
😊
1😊 😳 ☺️
54m
Bot ·3 层的有什么配套?
Cold
MC
1Mary Chua Lee Ing
55m
Bot ·首付要多少?
Cold
S
1Susan
2h
Bot · Audio
Cold
N
1naihlakai
3h
Bot ·有 show unit 吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDe183e08e-1b26-48fe-93cd-cc37664440…
InfoVariablesTagsActivity1
f
Paid ad
First touch Sep 22, 2026, 12:36 AM
Selayang Landed Homes · from RM650k
New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…
Ad ID
120248932289530142
View ad on Facebook ↗
▸ Full payload
Basic Information
✎ Edit
InboxChatshero Sales (Hybrid)
Last active53m
Created1h
📄 I've read your loan sheet: about RM2,180/month at 4.1% over 35 years — within the
RM2,500 budget you mentioned🙂
RM2,500 budget you mentioned🙂
✦
10:17 AM • delivered
Can the developer give 10% discount if I pay cash?
10:18 AM
That depends on the developer's current package🙏 Let me get our sales colleague to
confirm and reply you here.
confirm and reply you here.
✦
10:18 AM • delivered
🔧 Tagged contactadded human_needed
🔧 Pause bot{"reason":"out_of_scope"}
🔧 Notify group{"channel":"staff_group"}
Hot
Human
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户问折扣AI 不乱答，请同事来回答
2
系统转给真人标记需要真人、暂停 bot、通知群组
3
列表多了 Human 标签同事一眼就知道要接手
6
存进 Google Sheet，通知销售每个客户的资料和状态，自动整理好
客户状态❄️ Cold🌤 Warm🔥 Hot
Property Leads · Selayang＋ 新增一行
| Name | Phone | Purpose | Layout | Budget | Viewing | Status |
|---|---|---|---|---|---|---|
| Mei Ling | +60 12-••• | Own stay | 3 storey | < 3,000 | — | 🌤 Warm |
| Ahmad Faiz | +60 17-••• | — | — | — | — | ❄️ Cold |
| Raymond | +60 11-1146 3455 | Investment | A1 · 2 storey | < 2,500 | 28 Sep, 10am · 2 pax | 🔥 Hot |
✓ 自动写进 Google Sheet，不用人手输入
🔔 同时发 WhatsApp 群通知给销售团队，同事点链接就能接手
✓
房地产公司得到什么AI 处理大部分对话，答不到或要预约时，同事才接手
🎯 主要目标把广告询问，变成来看房的客户从半夜的一句「Hi 👋」到约好看房，AI 一路带着客户走，销售只见准备好的客户。
📣1Customer客户从广告进来「Hi 👋」· 半夜 12:36 也照样接
🎯2AI Agent认出广告项目Selayang Landed Homes
🌡️3AI Agent回复就变 Warm了解自住还是投资
🏡4AI Agent发户型和 brochureA1 · 2 storey · PDF
🔥5AI Agent要看房变 Hot「Yes 👍」
📅6AI Agent收齐看房资料预算、名字、日期、人数
🔔7Team存进 Sheet + 群通知同事点链接就能接手
🏁8Result客户来看房9 月 28 日 10 am · 2 人
⏰ 客户没回？AI 隔天自动跟进
⏱ 12:36 am 客户询问 → 隔天 10:14 am 约好看房
样板房SHOW UNIT💬☕📣☕📅☕⏰☕👀☕🔔☕
🏠 房地产 AI 办公室接待 正在回复客户
Lv.1
团队经验 1/9
今日询问30
约看房7
转人工1
示例数据10:14
‹3C
Chatshero 3.0online
Yesterday
🏡
Hi 👋12:36 am ✓✓Selayang Landed Homes2 & 3-storey · from RM650kfacebook.com · View ad
Hi, this is Jordon 😊12:36 am
I received your enquiry about the Selayang landed homes12:36 am
You are looking for the Selayang landed house, right?12:36 am
Yes12:36 am ✓✓
Is it for your own stay or investment?12:37 am
Investment12:37 am ✓✓
Noted 😊12:37 am
Do you prefer the 2-storey or 3-storey layout?12:37 am
Today
Hi there 😊 Just checking in. Do you prefer the 2-storey or 3-storey layout? I can send you the details.10:00 am
Double story10:12 am ✓✓
🏡 A1, 2 storey
Land size: 16 x 74–75 ft
Built-up: 1,618–1,746 sq ft
4 bedrooms, 3 bathrooms, 2 car parks
RM650,000, indicative instalment RM2,200/month10:12 am
Land size: 16 x 74–75 ft
Built-up: 1,618–1,746 sq ft
4 bedrooms, 3 bathrooms, 2 car parks
RM650,000, indicative instalment RM2,200/month10:12 am
PDF
10:12 amselayang-landed-brochure.pdf1.2 MB · pdf
Would you like me to submit a viewing request for the A1 layout?10:12 am
Yes 👍10:13 am ✓✓
May I know your monthly housing budget?10:13 am
Below 250010:13 am ✓✓
Kindly help to fill up:
Name:
Date:
Time:
Pax:10:13 am
Name:
Date:
Time:
Pax:10:13 am
Raymond
28 September 2026
10 am
210:14 am ✓✓
28 September 2026
10 am
210:14 am ✓✓
Thank you~ 😊10:14 am
▶0:1210:15 am ✓✓
🎧 Got your voice note. You prefer a ground floor unit near a primary school — noted for the viewing 👍10:15 am
🏠户型图 floor plan.jpg10:16 am ✓✓
🖼️ From your floor plan photo: this is a 2-storey, 4 bedrooms layout — very close to our A1 unit.10:16 am
PDF
10:17 am ✓✓loan-calculation.pdf1 page · 240 KB · pdf
📄 I've read your loan sheet: about RM2,180/month at 4.1% over 35 years — within the RM2,500 budget you mentioned 🙂10:17 am
Can the developer give 10% discount if I pay cash?10:18 am ✓✓
That depends on the developer's current package 🙏 Let me get our sales colleague to confirm and reply you here.10:18 am
‹5👥
Notification group for demoChatshero Technical Support, Ma…
Today
Chatshero Tech…Tag: collins
Check: 27 Sept, 9:30 am MYT
Total: 1 conversation9:30 am
Check: 27 Sept, 9:30 am MYT
Total: 1 conversation9:30 am
1 unread message
Chatshero Tech…
Phone number : +60 11-1146 3455
Chat summary : Confirmed property viewing request.
Reason : Bot paused · question outside knowledge base
Chat link : studio.chatshero.dev/chat?conversationId=c5d65349…10:14 am
AI Agent Builder v2🔗 studio.chatshero.dev
Customer name : RaymondPhone number : +60 11-1146 3455
Chat summary : Confirmed property viewing request.
Reason : Bot paused · question outside knowledge base
Chat link : studio.chatshero.dev/chat?conversationId=c5d65349…10:14 am
Notification group for demonow
Chatshero Tech…: Customer name : Raymond · Chat summary : Confirmed property viewing request…Notification group for demonow
🙋 Human needed · Raymond asked: Can the developer give 10% discount if I pay cash?
点上面的步骤，或按 Next step，一步一步讲
Eyebrow Demo
绣眉店 AI：从询问到预约
1
了解客户兴趣AI 先打招呼，确认客户是不是想做绣眉
客户状态❄️ Cold🌤 Warm🔥 Hot客户问服务
CONVERSATIONS
24
⏷1
Search contacts and messages...
Bot ·有什么配套?
Cold
J
Jess Tan
12m
Bot ·可以周末做吗?
Cold
M
1Mei Ling
25m
Bot ·价钱多少?
Cold
C
Charlie
now
Bot · Are you interested in eyebrow…
Cold
AW
Amy Wong
2h
Bot ·粉雾眉可以维持多久?
Warm
SN
1Siti Nur
2h
Bot · Audio
Cold
K
1Karen Lim
3h
Bot ·需要补色吗?
Cold
N
Nurul
4h
Bot · Audio
Cold
L
Lily Chong
5h
Bot ·会痛吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
C
Charlie
ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Beauty Demo
ChannelWhatsApp
Last activenow
Created8m
Hi 👋
2:30 PM
🔧 Tagged contactadded cold
Hi 👋☺️
✦
2:31 PM • delivered
Are you interested in eyebrow embroidery services?
✦
2:31 PM • delivered
Yes, what type of eyebrow embroidery service you have?
2:31 PM
🔧 Tagged contactadded warm • removed cold
🔧 Sync lead to google sheet{"lead_potential":"warm"}
Warm
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户打招呼新客户进来，先标为 Cold
2
AI 主动问需求「对绣眉服务有兴趣吗？」
3
客户问有什么服务 → Warm客户有兴趣，系统自动改标签
2
分享服务与价钱服务、原价、优惠价和宣传图，自动一起发
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
24
⏷1
Search contacts and messages...
Bot ·有什么配套?
Cold
J
Jess Tan
12m
Bot ·可以周末做吗?
Cold
M
1Mei Ling
25m
Bot ·价钱多少?
Cold
C
Charlie
now
Bot · Which style do you like — Wild…
Warm
AW
Amy Wong
2h
Bot ·粉雾眉可以维持多久?
Warm
SN
1Siti Nur
2h
Bot · Audio
Cold
K
1Karen Lim
3h
Bot ·需要补色吗?
Cold
N
Nurul
4h
Bot · Audio
Cold
L
Lily Chong
5h
Bot ·会痛吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
C
Charlie
ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Beauty Demo
ChannelWhatsApp
Last activenow
Created8m
Yes, what type of eyebrow embroidery service you have?
2:31 PM
✍🏻 Wild Brows / Powder Mist Brows Original price RM600
🔥 Promotional price RM500 🔥
🔥 Promotional price RM500 🔥
✦
2:31 PM • delivered
✦
2:31 PM • delivered
Which style do you like — Wild Brows or Powder Mist? If it's your first time, I can help you choose 😊
✦
2:31 PM • delivered
🔧 Saved infointerest = eyebrow_embroidery
1
2
3
👆 点下面的卡片，放大看系统画面
1
优惠自动发原价、优惠价、宣传图一起发
2
宣传图自动发送不用同事每次复制贴上
3
AI 接着问：选哪一种？带客户走到下一步
3
客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
24
⏷1
Search contacts and messages...
Bot ·有什么配套?
Cold
J
Jess Tan
12m
Bot ·可以周末做吗?
Cold
M
1Mei Ling
25m
Bot ·价钱多少?
Cold
C
Charlie
now
Bot · I never did this before…
Warm
AW
Amy Wong
2h
Bot ·粉雾眉可以维持多久?
Warm
SN
1Siti Nur
2h
Bot · Audio
Cold
K
1Karen Lim
3h
Bot ·需要补色吗?
Cold
N
Nurul
4h
Bot · Audio
Cold
L
Lily Chong
5h
Bot ·会痛吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
C
Charlie
ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Beauty Demo
ChannelWhatsApp
Last activenow
Created8m
✦
2:31 PM • delivered
Which style do you like — Wild Brows or Powder Mist? If it's your first time, I can help you choose 😊
✦
2:31 PM • delivered
🔧 Schedule follow up{"after":"24h"}
TODAY
Hi 👋☺️ Just checking in. Our Wild Brows / Powder Mist promo at RM500 is still on 🔥 Would you like
help choosing a style?
help choosing a style?
✦
10:00 AM • delivered
🔧 Send follow up{"attempt":"1/3"}
I never did this before, is first time ever
2:32 PM
🔧 Cancel pending follow up{}
1
2
3
👆 点下面的卡片，放大看系统画面
1
AI 问了，客户没回系统自动排好 24 小时后跟进
2
隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）
3
客户回来了自动取消后面的跟进
⚙️ 什么时候跟进、跟进几次，都可以自己设定
4
第一次做？AI 讲解眉型用照片比较不同眉型，帮客户选；客户选定就升级 Hot
客户状态❄️ Cold🌤 Warm🔥 Hot客户选定服务
CONVERSATIONS
24
⏷1
Search contacts and messages...
Bot ·有什么配套?
Cold
J
Jess Tan
12m
Bot ·可以周末做吗?
Cold
M
1Mei Ling
25m
Bot ·价钱多少?
Cold
C
Charlie
now
Bot · I think I interested in Wild brows
Warm
AW
Amy Wong
2h
Bot ·粉雾眉可以维持多久?
Warm
SN
1Siti Nur
2h
Bot · Audio
Cold
K
1Karen Lim
3h
Bot ·需要补色吗?
Cold
N
Nurul
4h
Bot · Audio
Cold
L
Lily Chong
5h
Bot ·会痛吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
C
Charlie
ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Beauty Demo
ChannelWhatsApp
Last activenow
Created8m
I never did this before, is first time ever
2:32 PM
🔧 Saved infofirst_time = true
For your first eyebrow embroidery, you can first learn about these three styles, then choose a suitable
brow shape based on a photo or professional assessment 🌷
brow shape based on a photo or professional assessment 🌷
✦
2:33 PM • delivered
✦
2:33 PM • delivered
👉 Wild Brows - natural hair strokes, suitable if you often go without makeup
✦
2:33 PM • delivered
I think I interested in Wild brows
2:34 PM
🔧 Saved infoservice = wild_brows
🔧 Tagged contactadded hot • removed warm
🔧 Sync lead to google sheet{"lead_potential":"hot"}
Hot
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户第一次做「第一次做，想了解」
2
AI 发眉型比较图用照片讲解眉型，帮客户选
3
客户选定 → Hot列表里标签从 Warm 变 Hot
5
AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
24
⏷1
Search contacts and messages...
Bot ·有什么配套?
Cold
J
Jess Tan
12m
Bot ·可以周末做吗?
Cold
M
1Mei Ling
25m
Bot ·价钱多少?
Cold
C
Charlie
now
Bot · I've read your report…
Hot
AW
Amy Wong
2h
Bot ·粉雾眉可以维持多久?
Warm
SN
1Siti Nur
2h
Bot · Audio
Cold
K
1Karen Lim
3h
Bot ·需要补色吗?
Cold
N
Nurul
4h
Bot · Audio
Cold
L
Lily Chong
5h
Bot ·会痛吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
C
Charlie
ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Beauty Demo
ChannelWhatsApp
Last activenow
Created8m
0:12
2:36 PM
🎧 Got your voice note. You want a natural look and your brows are thin — Wild Brows is a good match ☺️
✦
2:36 PM • delivered
我的眉毛 my-brows.jpg
2:37 PM
🖼️ From your photo, your brow tails are sparse. Wild Brows will fill them naturally 🌷
✦
2:37 PM • delivered
PDF
skin-allergy-report.pdf1 page · 240 KB · pdf
2:38 PM
📄 I've read your report: no allergy to numbing cream. I'll note it for your appointment 👍
✦
2:38 PM • delivered
1
2
3
👆 点下面的卡片，放大看系统画面
1
🎤 听得懂语音转成文字，记下需求
2
🖼️ 看得懂照片看出眉尾稀疏
3
📄 读得懂 PDF过敏报告没问题
6
收集资料，确认预约时间少了什么资料，AI 会自己再问
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
24
⏷1
Search contacts and messages...
Bot ·有什么配套?
Cold
J
Jess Tan
12m
Bot ·可以周末做吗?
Cold
M
1Mei Ling
25m
Bot ·价钱多少?
Cold
C
Charlie
now
Bot · Your appointment request has…
Hot
AW
Amy Wong
2h
Bot ·粉雾眉可以维持多久?
Warm
SN
1Siti Nur
2h
Bot · Audio
Cold
K
1Karen Lim
3h
Bot ·需要补色吗?
Cold
N
Nurul
4h
Bot · Audio
Cold
L
Lily Chong
5h
Bot ·会痛吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
C
Charlie
ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Beauty Demo
ChannelWhatsApp
Last activenow
Created8m
I think I interested in Wild brows
2:34 PM
Please provide the following details:
✦
2:34 PM • delivered
1. Name:
2. Phone number:
3. Preferred date and time:
2. Phone number:
3. Preferred date and time:
✦
2:34 PM • delivered
Charlie
011-1146 3455
10 Oct
011-1146 3455
10 Oct
2:35 PM
What time would you prefer on 10 October? 👌
✦
2:35 PM • delivered
10am
2:36 PM
Your appointment request has been recorded 👍
✦
2:36 PM • delivered
🔧 Saved infoservice = wild_brows · date = 10 Oct · time = 10am
🔧 Sync lead to google sheet{"booking":"2026-10-10 10:00"}
1
2
3
👆 点下面的卡片，放大看系统画面
1
AI 问资料名字、电话、日期时间
2
⚠️ 少了时间，AI 再问「10 月 10 日几点？」
3
自动记录进系统同步到 Google Sheet
7
答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
24
⏷1
Search contacts and messages...
Bot ·有什么配套?
Cold
J
Jess Tan
12m
Bot ·可以周末做吗?
Cold
M
1Mei Ling
25m
Bot ·价钱多少?
Cold
C
Charlie
now
Bot · I am 5 months pregnant…
Hot
AW
Amy Wong
2h
Bot ·粉雾眉可以维持多久?
Warm
SN
1Siti Nur
2h
Bot · Audio
Cold
K
1Karen Lim
3h
Bot ·需要补色吗?
Cold
N
Nurul
4h
Bot · Audio
Cold
L
Lily Chong
5h
Bot ·会痛吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
C
Charlie
ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Beauty Demo
ChannelWhatsApp
Last activenow
Created8m
Your appointment request has been recorded 👍
✦
2:36 PM • delivered
I am 5 months pregnant, can I still do eyebrow embroidery?
2:40 PM
For pregnancy I don't want to guess 🙏 Let me get our senior artist to advise you here —
she'll reply shortly.
she'll reply shortly.
✦
2:40 PM • delivered
🔧 Tagged contactadded human_needed
🔧 Pause bot{"reason":"out_of_scope"}
🔧 Notify group{"channel":"staff_group"}
Hot
Human
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户问怀孕能不能做AI 不乱答，请同事来回答
2
系统转给真人标记需要真人、暂停 bot、通知群组
3
列表多了 Human 标签同事一眼就知道要接手
✓
纹眉店得到什么AI 处理大部分对话，答不到或要预约时，同事才接手
🎯 主要目标把 WhatsApp 询问，变成预约好的客人优惠、眉型讲解、预约一次搞定，师傅专心做眉，不用边做边回讯息。
💬1Customer客户 WhatsApp 询问「Hi 👋」· 下午 2:30
⚡2AI AgentAI 几秒内回复问客户想做什么服务
🎁3AI Agent发优惠价和宣传图原价 RM600 → 优惠 RM500
❓4AI Agent接着问：选哪一种？带客户走到下一步
🖼️5AI Agent用照片讲解眉型客户选 Wild Brows → Hot
📅6AI Agent收齐预约资料名字、电话、日期时间
🔔7Team存进 Sheet + 群通知同事点链接就能接手
🏁8Result客户到店做眉10 月 10 日 10 am
⏰ 客户没回？AI 隔天自动跟进
⏱ 2:30 pm 客户询问 → 2:36 pm 预约好
绣眉室BROW STUDIO💬☕🎁☕🌷☕⏰☕👀☕🔔☕
✍🏻 绣眉店 AI 办公室接待 正在回复客户
Lv.1
团队经验 1/8
今日询问24
预约5
转人工1
示例数据2:38
‹C
Chatshero 3.0online
Yesterday
Hi 👋2:30 pm ✓✓
Hi 👋☺️2:31 pm
Are you interested in eyebrow embroidery services?2:31 pm
Yes, what type of eyebrow embroidery service you have?2:31 pm ✓✓
✍🏻 Wild Brows / Powder Mist Brows Original price RM600
🔥 Promotional price RM500 🔥2:31 pm
🔥 Promotional price RM500 🔥2:31 pm
2:31 pmWhich style do you like — Wild Brows or Powder Mist? If it's your first time, I can help you choose 😊2:31 pm
Today
Hi 👋☺️ Just checking in. Our Wild Brows / Powder Mist promo at RM500 is still on 🔥 Would you like help choosing a style?10:00 am
I never did this before, is first time ever2:32 pm ✓✓
For your first eyebrow embroidery, you can first learn about these three styles, then choose a suitable brow shape based on a photo or professional assessment 🌷2:33 pm
2:33 pm👉 Wild Brows - natural hair strokes, suitable if you often go without makeup2:33 pm
Chatshero 3.0👉 Wild Brows - natural hair strokes, suitable if you often go without makeupI think I interested in Wild brows2:34 pm ✓✓
▶0:122:36 pm ✓✓
🎧 Got your voice note. You want a natural look and your brows are thin — Wild Brows is a good match ☺️2:36 pm
👁️我的眉毛 my-brows.jpg2:37 pm ✓✓
🖼️ From your photo, your brow tails are sparse. Wild Brows will fill them naturally 🌷2:37 pm
PDF
2:38 pm ✓✓skin-allergy-report.pdf1 page · 240 KB · pdf
📄 I've read your report: no allergy to numbing cream. I'll note it for your appointment 👍2:38 pm
Please provide the following details:2:34 pm
1. Name:
2. Phone number:
3. Preferred date and time:2:34 pm
2. Phone number:
3. Preferred date and time:2:34 pm
Charlie
011-1146 3455
10 Oct2:35 pm ✓✓
011-1146 3455
10 Oct2:35 pm ✓✓
What time would you prefer on 10 October? 👌2:35 pm
10am2:36 pm ✓✓
Your appointment request has been recorded 👍2:36 pm
I am 5 months pregnant, can I still do eyebrow embroidery?2:40 pm ✓✓
For pregnancy I don't want to guess 🙏 Let me get our senior artist to advise you here — she'll reply shortly.2:40 pm
👤 Collins · StaffHi Charlie, Collins here 👋 Our senior artist suggests doing it after your delivery. We'll keep your slot flexible — free to reschedule anytime.2:40 pm
‹5👥
Notification group for demoChatshero Technical Support, Ma…
Today
Chatshero Tech…Tag: collins
Check: 18 Sept, 2:00 pm MYT
Total: 1 conversation2:00 pm
Check: 18 Sept, 2:00 pm MYT
Total: 1 conversation2:00 pm
Chatshero Tech…
Phone number : 011-1146 3455
Chat summary : New eyebrow booking request for wild_brows.
Reason : 🙋 Human needed · asked "I am 5 months pregnant, can I still do eyebr…"
Chat link : studio.chatshero.dev/chat?conversationId=ecf1c7ff…2:36 pm
AI Agent Builder v2🔗 studio.chatshero.dev
Customer name : CharliePhone number : 011-1146 3455
Chat summary : New eyebrow booking request for wild_brows.
Reason : 🙋 Human needed · asked "I am 5 months pregnant, can I still do eyebr…"
Chat link : studio.chatshero.dev/chat?conversationId=ecf1c7ff…2:36 pm
Notification group for demonow
Chatshero Tech…: Customer name : Charlie · Chat summary : New eyebrow booking request for wild_brows…
点上面的步骤，或按 Next step，一步一步讲
Cleaning Demo
清洁服务 AI：拍照就报价
1
问候，发服务选项客户一进来，AI 就列出所有服务让客户选
客户状态❄️ Cold🌤 Warm🔥 Hot客户选了服务
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·床褥可以洗吗?
Cold
HL
Hui Ling
8m
Bot ·冷气也可以洗吗?
Cold
AZ
1Azman
19m
Bot ·Dryer cleaning how much?
Cold
R
Raymond
now
Bot · How can we help you today?
Cold
SL
1Siti Lim
1h
Bot · Audio
Cold
KC
Ken Chow
2h
Bot ·沙发清洗要多久?
Warm
P
1Priya
3h
Bot ·Can do this Sunday?
Cold
YT
Yong Tai
4h
Bot · Audio
Cold
E
Elaine
5h
Bot ·有保固吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Cleaning Demo
ChannelWhatsApp
Last activenow
Created7m
Hii 👋
10:46 AM
🔧 Tagged contactadded cold
Hi! 👋 How can we help you today?
✦
10:47 AM • delivered
1. Cleaning: Washing Machine
2. Cleaning: Dryer
3. Repair Service: Washing Machine / Dryer / Dishwasher
4. Cleaning: Fabric Sofa
5. Cleaning: Mattress
2. Cleaning: Dryer
3. Repair Service: Washing Machine / Dryer / Dishwasher
4. Cleaning: Fabric Sofa
5. Cleaning: Mattress
✦
10:47 AM • delivered
1
10:47 AM
🔧 Saved infoservice = washing_machine_cleaning
🔧 Tagged contactadded warm • removed cold
🔧 Sync lead to google sheet{"lead_potential":"warm"}
Warm
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户打招呼新客户进来，先标为 Cold
2
AI 列出 5 项服务洗衣机、烘干机、维修、布沙发、床褥
3
客户选了 1 → Warm客户有明确需要，系统自动改标签
2
发 Before & After 照片让客户亲眼看到清洗效果
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·床褥可以洗吗?
Cold
HL
Hui Ling
8m
Bot ·冷气也可以洗吗?
Cold
AZ
1Azman
19m
Bot ·Dryer cleaning how much?
Cold
R
Raymond
now
Bot · Would you like a quotation for your washing machine? 😊
Warm
SL
1Siti Lim
1h
Bot · Audio
Cold
KC
Ken Chow
2h
Bot ·沙发清洗要多久?
Warm
P
1Priya
3h
Bot ·Can do this Sunday?
Cold
YT
Yong Tai
4h
Bot · Audio
Cold
E
Elaine
5h
Bot ·有保固吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Cleaning Demo
ChannelWhatsApp
Last activenow
Created7m
1
10:47 AM
Here are before-and-after images of our washing-machine cleaning service:
✦
10:48 AM • delivered
Before
✦
10:48 AM • delivered
After
✦
10:48 AM • delivered
Would you like a quotation for your washing machine? 😊
✦
10:48 AM • delivered
🔧 Saved infophotos_sent = before_after
1
2
3
👆 点下面的卡片，放大看系统画面
1
AI 介绍服务洗衣机清洗
2
发 Before & After 照片真实案例照片自动发
3
AI 接着问：要报价吗？带客户走到下一步
3
客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·床褥可以洗吗?
Cold
HL
Hui Ling
8m
Bot ·冷气也可以洗吗?
Cold
AZ
1Azman
19m
Bot ·Dryer cleaning how much?
Cold
R
Raymond
now
Bot · Yes, how much?
Warm
SL
1Siti Lim
1h
Bot · Audio
Cold
KC
Ken Chow
2h
Bot ·沙发清洗要多久?
Warm
P
1Priya
3h
Bot ·Can do this Sunday?
Cold
YT
Yong Tai
4h
Bot · Audio
Cold
E
Elaine
5h
Bot ·有保固吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Cleaning Demo
ChannelWhatsApp
Last activenow
Created7m
After
✦
10:48 AM • delivered
Would you like a quotation for your washing machine? 😊
✦
10:48 AM • delivered
🔧 Schedule follow up{"after":"24h"}
TODAY
Hi 👋 Just checking in! Would you like a quotation for your washing machine cleaning? 😊
✦
9:30 AM • delivered
🔧 Send follow up{"attempt":"1/3"}
Yes, how much?
10:47 AM
🔧 Cancel pending follow up{}
1
2
3
👆 点下面的卡片，放大看系统画面
1
AI 问了，客户没回系统自动排好 24 小时后跟进
2
隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）
3
客户回来了自动取消后面的跟进
⚙️ 什么时候跟进、跟进几次，都可以自己设定
4
AI 认出机器，马上报价客户拍照，AI 看出品牌、类型和容量，再对应价钱
客户状态❄️ Cold🌤 Warm🔥 Hot客户要安排
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·床褥可以洗吗?
Cold
HL
Hui Ling
8m
Bot ·冷气也可以洗吗?
Cold
AZ
1Azman
19m
Bot ·Dryer cleaning how much?
Cold
R
Raymond
now
Bot · Would you like to arrange the…
Warm
SL
1Siti Lim
1h
Bot · Audio
Cold
KC
Ken Chow
2h
Bot ·沙发清洗要多久?
Warm
P
1Priya
3h
Bot ·Can do this Sunday?
Cold
YT
Yong Tai
4h
Bot · Audio
Cold
E
Elaine
5h
Bot ·有保固吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Cleaning Demo
ChannelWhatsApp
Last activenow
Created7m
Please send a clear photo of your washing machine so we can provide the relevant quotation.
✦
10:48 AM • delivered
10:48 AM
Your Samsung top-load washing machine is 18 kg.
✦
10:49 AM • delivered
Washing-machine cleaning promotional price:
➡️ Top load 8 - 15kg: RM 210
➡️ Top load 16 - 25kg: RM 230
➡️ Front load 8 - 15kg: RM 310
➡️ Top load 8 - 15kg: RM 210
➡️ Top load 16 - 25kg: RM 230
➡️ Front load 8 - 15kg: RM 310
✦
10:49 AM • delivered
Would you like to arrange the cleaning service?
✦
10:49 AM • delivered
Can
10:50 AM
🔧 Saved infomachine = samsung_top_load_18kg · price = RM230
🔧 Tagged contactadded hot • removed warm
🔧 Sync lead to google sheet{"lead_potential":"hot"}
Hot
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户拍机器照片AI 请客户拍照
2
AI 认出机器，马上报价Samsung · Top load · 18 kg → RM 230
3
客户要安排 → Hot列表里标签从 Warm 变 Hot
5
收集资料，安排时间名字、电话、地址、时间，一次问齐
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·床褥可以洗吗?
Cold
HL
Hui Ling
8m
Bot ·冷气也可以洗吗?
Cold
AZ
1Azman
19m
Bot ·Dryer cleaning how much?
Cold
R
Raymond
now
Bot · Noted! Your cleaning service…
Hot
SL
1Siti Lim
1h
Bot · Audio
Cold
KC
Ken Chow
2h
Bot ·沙发清洗要多久?
Warm
P
1Priya
3h
Bot ·Can do this Sunday?
Cold
YT
Yong Tai
4h
Bot · Audio
Cold
E
Elaine
5h
Bot ·有保固吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Cleaning Demo
ChannelWhatsApp
Last activenow
Created7m
Please provide the following details:
1. Name:
2. Phone number:
3. Full address:
4. Preferred date and time:
1. Name:
2. Phone number:
3. Full address:
4. Preferred date and time:
✦
10:50 AM • delivered
Raymond
011-5689 1310
21, Taman Chatshero, Petaling Jaya
011-5689 1310
21, Taman Chatshero, Petaling Jaya
11:00 AM
Thank you, Raymond.
✦
11:01 AM • delivered
What is your preferred date and time for the cleaning service?
✦
11:01 AM • delivered
This Saturday, 10am
11:02 AM
Noted! Your cleaning service request has been recorded 👍
✦
11:02 AM • delivered
🔧 Saved infoname = Raymond · address = Petaling Jaya · Sat 10am
🔧 Sync lead to google sheet{"booking":"Sat 10:00"}
1
2
3
👆 点下面的卡片，放大看系统画面
1
AI 问资料名字、电话、地址、日期时间
2
⚠️ 客户没给时间，AI 主动再问不用同事追问
3
自动记录进系统同步到 Google Sheet
6
AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·床褥可以洗吗?
Cold
HL
Hui Ling
8m
Bot ·冷气也可以洗吗?
Cold
AZ
1Azman
19m
Bot ·Dryer cleaning how much?
Cold
R
Raymond
now
Bot · I've read your company form…
Hot
SL
1Siti Lim
1h
Bot · Audio
Cold
KC
Ken Chow
2h
Bot ·沙发清洗要多久?
Warm
P
1Priya
3h
Bot ·Can do this Sunday?
Cold
YT
Yong Tai
4h
Bot · Audio
Cold
E
Elaine
5h
Bot ·有保固吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Cleaning Demo
ChannelWhatsApp
Last activenow
Created7m
0:12
11:04 AM
🎧 Got your voice note. Same-day 2-seater sofa + 1 carpet cleaning — I'll add it to the same booking 👍
✦
11:04 AM • delivered
11:05 AM
🖼️ From this photo the drum has heavy scale build-up. Our deep-clean package covers this ✅
✦
11:05 AM • delivered
PDF
company-request-form.pdf1 page · 240 KB · pdf
11:06 AM
📄 I've read your company form: 3 units, invoice to ABC Sdn Bhd, term 30 days. Noted 🙂
✦
11:06 AM • delivered
1
2
3
👆 点下面的卡片，放大看系统画面
1
🎤 听得懂语音转成文字，记下需求
2
🖼️ 看得懂照片看出滚筒积垢
3
📄 读得懂 PDF看懂公司申请表
7
答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·床褥可以洗吗?
Cold
HL
Hui Ling
8m
Bot ·冷气也可以洗吗?
Cold
AZ
1Azman
19m
Bot ·Dryer cleaning how much?
Cold
R
Raymond
now
Bot · Warranty terms I'd rather not…
Hot
SL
1Siti Lim
1h
Bot · Audio
Cold
KC
Ken Chow
2h
Bot ·沙发清洗要多久?
Warm
P
1Priya
3h
Bot ·Can do this Sunday?
Cold
YT
Yong Tai
4h
Bot · Audio
Cold
E
Elaine
5h
Bot ·有保固吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Cleaning Demo
ChannelWhatsApp
Last activenow
Created7m
Noted! Your cleaning service request has been recorded 👍
✦
11:02 AM • delivered
If my machine still leaks after cleaning, can I claim warranty?
11:08 AM
Warranty terms I'd rather not guess 🙏 Let me pass you to my colleague —
he'll explain it here.
he'll explain it here.
✦
11:08 AM • delivered
🔧 Tagged contactadded human_needed
🔧 Pause bot{"reason":"out_of_scope"}
🔧 Notify group{"channel":"staff_group"}
Hot
Human
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户问保固AI 不乱答，请同事来回答
2
系统转给真人标记需要真人、暂停 bot、通知群组
3
列表多了 Human 标签同事一眼就知道要接手
✓
清洁公司得到什么AI 处理大部分对话，答不到或要预约时，同事才接手
🎯 主要目标把 WhatsApp 询问，变成上门清洗的订单客户拍张照片就有报价，地址时间一次收齐，师傅只管上门。
💬1Customer客户 WhatsApp 询问「Hii 👋」· 上午 10:46
📋2AI Agent列出 5 项服务客户选洗衣机清洗 → Warm
✨3AI Agent发前后对比照片真实案例照片自动发
📸4AI Agent拍照就报价Samsung 18 kg → RM 230
🔥5AI Agent要安排变 Hot「Can」
📍6AI Agent地址时间一次收齐名字、电话、地址、日期时间
🔔7Team存进 Sheet + 群通知同事点链接就能接手
🏁8Result师傅上门清洗星期六 10 am
⏰ 客户没回？AI 隔天自动跟进
⏱ 10:46 am 客户询问 → 11:02 am 预约上门
服务车SERVICE VAN💬☕📸☕💰☕⏰☕👀☕🔔☕
🧽 清洁服务 AI 办公室接待 正在回复客户
Lv.1
团队经验 1/8
今日询问20
上门6
转人工1
示例数据11:06
‹C
Chatshero 3.0online
Yesterday
Hii 👋10:46 am ✓✓
Hi! 👋 How can we help you today?10:47 am
1. Cleaning: Washing Machine
2. Cleaning: Dryer
3. Repair Service: Washing Machine / Dryer / Dishwasher
4. Cleaning: Fabric Sofa
5. Cleaning: Mattress10:47 am
2. Cleaning: Dryer
3. Repair Service: Washing Machine / Dryer / Dishwasher
4. Cleaning: Fabric Sofa
5. Cleaning: Mattress10:47 am
110:47 am ✓✓
Here are before-and-after images of our washing-machine cleaning service:10:48 am
10:48 am
10:48 amWould you like a quotation for your washing machine? 😊10:48 am
Today
Hi 👋 Just checking in! Would you like a quotation for your washing machine cleaning? 😊9:30 am
Yes, how much?10:47 am ✓✓
Please send a clear photo of your washing machine so we can provide the relevant quotation.10:48 am
10:48 am ✓✓Your Samsung top-load washing machine is 18 kg.10:49 am
Washing-machine cleaning promotional price:
➡️ Top load 6 - 7kg: RM 190
➡️ Top load 8 - 15kg: RM 210
➡️ Top load 16 - 25kg: RM 230
➡️ Front load 7kg: RM 290
➡️ Front load 8 - 15kg: RM 310
➡️ Front load 16 - 25kg: RM 350
➡️ 2-in-1 Washer Dryer 7kg: RM 35010:49 am
➡️ Top load 6 - 7kg: RM 190
➡️ Top load 8 - 15kg: RM 210
➡️ Top load 16 - 25kg: RM 230
➡️ Front load 7kg: RM 290
➡️ Front load 8 - 15kg: RM 310
➡️ Front load 16 - 25kg: RM 350
➡️ 2-in-1 Washer Dryer 7kg: RM 35010:49 am
Would you like to arrange the cleaning service?10:49 am
Can10:50 am ✓✓
Please provide the following details and we will arrange it for you as soon as possible:
1. Name:
2. Phone number:
3. Full address:
4. Preferred date and time:10:50 am
1. Name:
2. Phone number:
3. Full address:
4. Preferred date and time:10:50 am
Raymond
011-5689 1310
21, Taman Chatshero, Petaling Jaya, 46000 KL Selangor11:00 am ✓✓
011-5689 1310
21, Taman Chatshero, Petaling Jaya, 46000 KL Selangor11:00 am ✓✓
Thank you, Raymond.11:01 am
What is your preferred date and time for the cleaning service?11:01 am
This Saturday, 10am11:02 am ✓✓
Noted! Your cleaning service request has been recorded 👍11:02 am
▶0:1211:04 am ✓✓
🎧 Got your voice note. Same-day 2-seater sofa + 1 carpet cleaning — I'll add it to the same booking 👍11:04 am
11:05 am ✓✓🖼️ From this photo the drum has heavy scale build-up. Our deep-clean package covers this ✅11:05 am
PDF
11:06 am ✓✓company-request-form.pdf1 page · 240 KB · pdf
📄 I've read your company form: 3 units, invoice to ABC Sdn Bhd, term 30 days. Noted 🙂11:06 am
If my machine still leaks after cleaning, can I claim warranty?11:08 am ✓✓
Warranty terms I'd rather not guess 🙏 Let me pass you to my colleague — he'll explain it here.11:08 am
👤 Collins · StaffHi Raymond, Collins here 👋 Yes, our cleaning comes with a 30-day warranty. If it leaks, we'll send a technician free of charge.11:08 am
‹5👥
Notification group for demoChatshero Technical Support, Ma…
Today
Chatshero Tech…Tag: collins
Check: 18 Sept, 10:30 am MYT
Total: 1 conversation10:34 am
Check: 18 Sept, 10:30 am MYT
Total: 1 conversation10:34 am
Chatshero Tech…
Phone number : +60 11-5689 1310
Chat summary : Confirmed cleaning-service booking request.
Reason : 🙋 Human needed · asked "If my machine still leaks after cleaning, ca…"
Chat link : studio.chatshero.dev/chat?conversationId=3b0f2655…11:02 am
AI Agent Builder v2🔗 studio.chatshero.dev
Customer name : RaymondPhone number : +60 11-5689 1310
Chat summary : Confirmed cleaning-service booking request.
Reason : 🙋 Human needed · asked "If my machine still leaks after cleaning, ca…"
Chat link : studio.chatshero.dev/chat?conversationId=3b0f2655…11:02 am
Notification group for demonow
Chatshero Tech…: Customer name : Raymond · Chat summary : Confirmed cleaning-service booking request…
点上面的步骤，或按 Next step，一步一步讲
Car Accessories Demo
汽车配件 AI：按车型推荐
1
问候，列出产品客户一进来，AI 就列出热门产品让客户选
客户状态❄️ Cold🌤 Warm🔥 Hot客户选了产品
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Ada reverse camera?
Cold
AH
Ah Hock
6m
Bot ·有 dashcam 吗?
Cold
F
1Farid
18m
Bot ·Harga ambient light?
Cold
R
Raymond
now
Bot · Which of our following products…
Cold
JT
1Jason Tan
1h
Bot · Audio
Cold
SY
Siew Yin
2h
Bot ·有没有 360 camera?
Warm
D
1Danial
3h
Bot ·Buka hari Ahad?
Cold
KW
Kenneth
4h
Bot · Audio
Cold
N
Nisha
5h
Bot ·Keyless entry berapa?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Car Accessories Demo
ChannelWhatsApp
Last activenow
Created7m
Hai 👋
10:42 PM
🔧 Tagged contactadded cold
Hi, welcome 👋
✦
10:42 PM • delivered
Which of our following products are you interested in? 请问你对什么有兴趣呢？ 👇
✦
10:42 PM • delivered
1️⃣ Alphard Velfire ANH30-40 OEM 15.6 inchi 2015-2022
2️⃣ 12.3 inchi Android Player
3️⃣ 9 inchi 10 inchi Android Player
4️⃣ Package Promotion Hari Merdeka
5️⃣ Keyless Entry PKE Car Engine Start Stop Alarm System
6️⃣ Ambient Light
2️⃣ 12.3 inchi Android Player
3️⃣ 9 inchi 10 inchi Android Player
4️⃣ Package Promotion Hari Merdeka
5️⃣ Keyless Entry PKE Car Engine Start Stop Alarm System
6️⃣ Ambient Light
✦
10:42 PM • delivered
2 Android player
10:43 PM
🔧 Saved infoproduct = android_player_12.3
🔧 Tagged contactadded warm • removed cold
🔧 Sync lead to google sheet{"lead_potential":"warm"}
Warm
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户打招呼新客户进来，先标为 Cold
2
AI 列出 6 样产品中英双语，客户选号码就可以
3
客户选了 Android Player → Warm有明确需要，系统自动改标签
2
发产品规格，再问车型客户用马来文，AI 也用马来文聊
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Ada reverse camera?
Cold
AH
Ah Hock
6m
Bot ·有 dashcam 吗?
Cold
F
1Farid
18m
Bot ·Harga ambient light?
Cold
R
Raymond
now
Bot · Boss nak pasang dekat kereta model apa ya?
Warm
JT
1Jason Tan
1h
Bot · Audio
Cold
SY
Siew Yin
2h
Bot ·有没有 360 camera?
Warm
D
1Danial
3h
Bot ·Buka hari Ahad?
Cold
KW
Kenneth
4h
Bot · Audio
Cold
N
Nisha
5h
Bot ·Keyless entry berapa?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Car Accessories Demo
ChannelWhatsApp
Last activenow
Created7m
2 Android player
10:43 PM
✦
10:44 PM • delivered
Boss nak pasang dekat kereta model apa ya?
✦
10:44 PM • delivered
🔧 Saved infolanguage = ms
1
2
3
👆 点下面的卡片，放大看系统画面
1
发产品规格图产品规格图自动发送
2
马来文聊天客户用什么语言，AI 就用什么语言
3
AI 问：车型是什么？✓ 知道车型，才推荐装得上的型号
3
客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Ada reverse camera?
Cold
AH
Ah Hock
6m
Bot ·有 dashcam 吗?
Cold
F
1Farid
18m
Bot ·Harga ambient light?
Cold
R
Raymond
now
Bot · Myvi 2017
Warm
JT
1Jason Tan
1h
Bot · Audio
Cold
SY
Siew Yin
2h
Bot ·有没有 360 camera?
Warm
D
1Danial
3h
Bot ·Buka hari Ahad?
Cold
KW
Kenneth
4h
Bot · Audio
Cold
N
Nisha
5h
Bot ·Keyless entry berapa?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Car Accessories Demo
ChannelWhatsApp
Last activenow
Created7m
✦
10:44 PM • delivered
Boss nak pasang dekat kereta model apa ya?
✦
10:44 PM • delivered
🔧 Schedule follow up{"after":"24h"}
TODAY
Boss, masih berminat dengan 12.3″ Android Player? Bagitahu model kereta, saya check yang
sesuai 👍
sesuai 👍
✦
10:00 AM • delivered
🔧 Send follow up{"attempt":"1/3"}
Myvi 2017
10:44 PM
🔧 Cancel pending follow up{}
1
2
3
👆 点下面的卡片，放大看系统画面
1
AI 问了，客户没回系统自动排好 24 小时后跟进
2
隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）
3
客户回来了自动取消后面的跟进
⚙️ 什么时候跟进、跟进几次，都可以自己设定
4
按车型推荐，报价只推荐适合 Myvi 2017 的 12.3″ Android Player
客户状态❄️ Cold🌤 Warm🔥 Hot客户要预约安装
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Ada reverse camera?
Cold
AH
Ah Hock
6m
Bot ·有 dashcam 吗?
Cold
F
1Farid
18m
Bot ·Harga ambient light?
Cold
R
Raymond
now
Bot · Boss nak buat appointment untuk…
Warm
JT
1Jason Tan
1h
Bot · Audio
Cold
SY
Siew Yin
2h
Bot ·有没有 360 camera?
Warm
D
1Danial
3h
Bot ·Buka hari Ahad?
Cold
KW
Kenneth
4h
Bot · Audio
Cold
N
Nisha
5h
Bot ·Keyless entry berapa?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Car Accessories Demo
ChannelWhatsApp
Last activenow
Created7m
Myvi 2017
10:44 PM
Untuk Myvi 2017, pilihan 12.3″ Android Player:
✦
10:45 PM • delivered
1. Strix-PRO12 4RAM + 32GB — RM899
2. Strix-MAG12 4RAM + 64GB — RM1288
3. Strix-MAG12 8RAM + 256GB — RM1688
2. Strix-MAG12 4RAM + 64GB — RM1288
3. Strix-MAG12 8RAM + 256GB — RM1688
✦
10:45 PM • delivered
Boss nak buat appointment untuk pasang?
✦
10:45 PM • delivered
Blh, send me your location
10:46 PM
🔧 Saved infocar = myvi_2017 · budget_option = 3
🔧 Tagged contactadded hot • removed warm
🔧 Sync lead to google sheet{"lead_potential":"hot"}
Hot
1
2
3
👆 点下面的卡片，放大看系统画面
1
按车型推荐，报价只推荐适合 Myvi 2017 的 12.3″ Android Player
2
📅 AI 接着问：要不要预约安装？带客户走到下一步
3
客户要预约安装列表里标签从 Warm 变 Hot
5
预约安装发店址、问客户地区，再确认日期时间
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Ada reverse camera?
Cold
AH
Ah Hock
6m
Bot ·有 dashcam 吗?
Cold
F
1Farid
18m
Bot ·Harga ambient light?
Cold
R
Raymond
now
Bot · Noted boss 👍 Appointment…
Hot
JT
1Jason Tan
1h
Bot · Audio
Cold
SY
Siew Yin
2h
Bot ·有没有 360 camera?
Warm
D
1Danial
3h
Bot ·Buka hari Ahad?
Cold
KW
Kenneth
4h
Bot · Audio
Cold
N
Nisha
5h
Bot ·Keyless entry berapa?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Car Accessories Demo
ChannelWhatsApp
Last activenow
Created7m
Kiew Ming Car Accessories, 38G-39G, Jalan 18/34, Taman Sri Serdang,
43300 Seri Kembangan, Selangor.
43300 Seri Kembangan, Selangor.
✦
10:46 PM • delivered
Boss datang dari kawasan mana ya?
✦
10:46 PM • delivered
Cheras
10:46 PM
Ohh dari Cheras ya, noted 👍
✦
10:47 PM • delivered
Boss prefer datang hari dan pukul berapa untuk pemasangan? Appointment tersedia
Isnin–Sabtu, 9 pagi–8 malam.
Isnin–Sabtu, 9 pagi–8 malam.
✦
10:47 PM • delivered
10 Oct 10am
10:47 PM
Noted boss 👍 Appointment request untuk pemasangan 12.3″ Android Player pada Myvi 2017,
10 Oktober jam 10 pagi telah dihantar kepada team.
10 Oktober jam 10 pagi telah dihantar kepada team.
✦
10:47 PM • delivered
🔧 Saved infoarea = Cheras · 10 Oct 10am
🔧 Notify group{"channel":"staff_group"}
1
2
3
👆 点下面的卡片，放大看系统画面
1
发店址、问地区Kiew Ming Car Accessories, Seri Kembangan
2
只约营业时间星期一至六，早上 9 点到晚上 8 点
3
群通知同事确认预约马上交给团队
6
AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Ada reverse camera?
Cold
AH
Ah Hock
6m
Bot ·有 dashcam 吗?
Cold
F
1Farid
18m
Bot ·Harga ambient light?
Cold
R
Raymond
now
Bot · 📄 Saya dah baca dokumen boss…
Hot
JT
1Jason Tan
1h
Bot · Audio
Cold
SY
Siew Yin
2h
Bot ·有没有 360 camera?
Warm
D
1Danial
3h
Bot ·Buka hari Ahad?
Cold
KW
Kenneth
4h
Bot · Audio
Cold
N
Nisha
5h
Bot ·Keyless entry berapa?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Car Accessories Demo
ChannelWhatsApp
Last activenow
Created7m
0:12
10:49 PM
🎧 Voice note diterima. Boss tanya promo 360 camera sekali pasang — ada bundle, saya hantar detail 👍
✦
10:49 PM • delivered
🚗
dashboard.jpg
10:50 PM
🖼️ Dari gambar dashboard boss, saiz 9 inci sekarang. 12.3″ player boleh masuk, cuma tukar casing 👌
✦
10:50 PM • delivered
PDF
grant-loan-statement.pdf1 page · 240 KB · pdf
10:51 PM
📄 Saya dah baca dokumen boss: baki pinjaman kereta masih ada — tak menjejaskan pemasangan, cuma untuk rekod 🙂
✦
10:51 PM • delivered
1
2
3
👆 点下面的卡片，放大看系统画面
1
🎤 听得懂语音转成文字，记下需求
2
🖼️ 看得懂照片看出原本是 9 寸
3
📄 读得懂 PDF看懂贷款文件
7
答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Ada reverse camera?
Cold
AH
Ah Hock
6m
Bot ·有 dashcam 吗?
Cold
F
1Farid
18m
Bot ·Harga ambient light?
Cold
R
Raymond
now
Bot · Untuk trade-in saya tak berani…
Hot
JT
1Jason Tan
1h
Bot · Audio
Cold
SY
Siew Yin
2h
Bot ·有没有 360 camera?
Warm
D
1Danial
3h
Bot ·Buka hari Ahad?
Cold
KW
Kenneth
4h
Bot · Audio
Cold
N
Nisha
5h
Bot ·Keyless entry berapa?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Car Accessories Demo
ChannelWhatsApp
Last activenow
Created7m
Lokasi: Kiew Ming Car Accessories, Seri Kembangan. Team akan hubungi boss untuk
pengesahan lanjut.
pengesahan lanjut.
✦
10:47 PM • delivered
Boleh trade-in player lama saya tak, boss?
10:53 PM
Untuk trade-in saya tak berani confirm sendiri 🙏 Saya hantar pada team, mereka reply
boss di sini ya.
boss di sini ya.
✦
10:53 PM • delivered
🔧 Tagged contactadded human_needed
🔧 Pause bot{"reason":"out_of_scope"}
🔧 Notify group{"channel":"staff_group"}
Hot
Human
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户问以旧换新AI 不乱答，请同事来回答
2
系统转给真人标记需要真人、暂停 bot、通知群组
3
列表多了 Human 标签同事一眼就知道要接手
✓
汽车配件店得到什么AI 处理大部分对话，答不到或要预约时，同事才接手
🎯 主要目标把 WhatsApp 询问，带进店里安装按车型推荐、报价、约安装时间，客户用什么语言都可以。
💬1Customer客户 WhatsApp 询问「Hai 👋」· 晚上 10:42
📋2AI Agent列出热门产品客户选 Android Player → Warm
🗣️3AI Agent马来文聊天发规格图，问车型
🚗4AI Agent按车型推荐Myvi 2017 · 3 个价位
🔥5AI Agent要预约变 Hot「Blh, send me your location」
📍6AI Agent发店址，约时间只约营业时间
🔔7Team存进 Sheet + 群通知同事点链接就能接手
🏁8Result客户到店安装10 月 10 日 10 am
⏰ 客户没回？AI 隔天自动跟进
⏱ 10:42 pm 客户询问 → 10:47 pm 约好安装
安装车位INSTALL BAY💬☕🚗☕📅☕⏰☕👀☕🔔☕
🚗 汽车配件 AI 办公室接待 正在回复客户
Lv.1
团队经验 1/8
今日询问20
安装5
转人工1
示例数据10:48
‹5C
Chatshero 3.0online
Yesterday
Hai 👋10:42 pm ✓✓
Hi, welcome 👋10:42 pm
Which of our following products are you interested in? 请问你对什么有兴趣呢？ 👇10:42 pm
1️⃣ Alphard Velfire ANH30-40 OEM 15.6 inchi 2015-2022
2️⃣ 12.3 inchi Android Player
3️⃣ 9 inchi 10 inchi Android Player
4️⃣ Package Promotion Hari Merdeka
5️⃣ Keyless Entry PKE Car Engine Start Stop Alarm System
6️⃣ Ambient Light10:42 pm
2️⃣ 12.3 inchi Android Player
3️⃣ 9 inchi 10 inchi Android Player
4️⃣ Package Promotion Hari Merdeka
5️⃣ Keyless Entry PKE Car Engine Start Stop Alarm System
6️⃣ Ambient Light10:42 pm
So that we can serve you better
这样我们能更好地为你服务 🤗10:42 pm
这样我们能更好地为你服务 🤗10:42 pm
2 Android player10:43 pm ✓✓
10:44 pmBoss nak pasang dekat kereta model apa ya?10:44 pm
Today
Boss, masih berminat dengan 12.3″ Android Player? Bagitahu model kereta, saya check yang sesuai 👍10:00 am
Myvi 201710:44 pm ✓✓
Untuk Myvi 2017, pilihan 12.3″ Android Player:10:45 pm
1. Strix-PRO12 4RAM + 32GB — RM899
2. Strix-MAG12 4RAM + 64GB — RM1288
3. Strix-MAG12 8RAM + 256GB — RM168810:45 pm
2. Strix-MAG12 4RAM + 64GB — RM1288
3. Strix-MAG12 8RAM + 256GB — RM168810:45 pm
Boss nak buat appointment untuk pasang?10:45 pm
Blh, send me your location10:46 pm ✓✓
Kiew Ming Car Accessories, 38G-39G, Jalan 18/34, Taman Sri Serdang, 43300 Seri Kembangan, Selangor.10:46 pm
Boss datang dari kawasan mana ya?10:46 pm
Cheras10:46 pm ✓✓
Ohh dari Cheras ya, noted 👍10:47 pm
Boss prefer datang hari dan pukul berapa untuk pemasangan? Appointment tersedia Isnin–Sabtu, 9 pagi–8 malam.10:47 pm
10 Oct 10am10:47 pm ✓✓
Noted boss 👍 Appointment request untuk pemasangan 12.3″ Android Player pada Myvi 2017, 10 Oktober jam 10 pagi telah dihantar kepada team.10:47 pm
Lokasi: Kiew Ming Car Accessories, Seri Kembangan. Team akan hubungi boss untuk pengesahan lanjut.10:47 pm
▶0:1210:49 pm ✓✓
🎧 Voice note diterima. Boss tanya promo 360 camera sekali pasang — ada bundle, saya hantar detail 👍10:49 pm
🚗dashboard.jpg10:50 pm ✓✓
🖼️ Dari gambar dashboard boss, saiz 9 inci sekarang. 12.3″ player boleh masuk, cuma tukar casing 👌10:50 pm
PDF
10:51 pm ✓✓grant-loan-statement.pdf1 page · 240 KB · pdf
📄 Saya dah baca dokumen boss: baki pinjaman kereta masih ada — tak menjejaskan pemasangan, cuma untuk rekod 🙂10:51 pm
Boleh trade-in player lama saya tak, boss?10:53 pm ✓✓
Untuk trade-in saya tak berani confirm sendiri 🙏 Saya hantar pada team, mereka reply boss di sini ya.10:53 pm
👤 Collins · StaffHi boss, Collins sini 👋 Trade-in player lama boleh, kami bagi potongan RM100. Jumpa 10 Oktober jam 10 pagi!10:52 pm
‹5👥
Notification group for demoChatshero Technical Support, Ma…
Today
Chatshero Tech…Tag: collins
Check: 18 Sept, 10:30 pm MYT
Total: 1 conversation10:30 pm
Check: 18 Sept, 10:30 pm MYT
Total: 1 conversation10:30 pm
Chatshero Tech…
Phone number : +60 11-1146 3455
Chat summary : Confirmed car-accessory appointment request.
Reason : 🙋 Human needed · asked "Boleh trade-in player lama saya tak, boss?"
Chat link : studio.chatshero.dev/chat?conversationId=73a66771…10:47 pm
AI Agent Builder v2🔗 studio.chatshero.dev
Customer name : RaymondPhone number : +60 11-1146 3455
Chat summary : Confirmed car-accessory appointment request.
Reason : 🙋 Human needed · asked "Boleh trade-in player lama saya tak, boss?"
Chat link : studio.chatshero.dev/chat?conversationId=73a66771…10:47 pm
Notification group for demonow
Chatshero Tech…: Customer name : Raymond · Chat summary : Confirmed car-accessory appointment request…
点上面的步骤，或按 Next step，一步一步讲
E-commerce Demo
网店 AI：从介绍到下单
1
欢迎，介绍产品发品牌图和三个系列，主动带客户走下一步
客户状态❄️ Cold🌤 Warm🔥 Hot客户问差别
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Can deliver to Sabah?
Cold
MY
Mei Yee
7m
Bot ·孕妇可以吃吗?
Cold
AR
1Aisyah R
20m
Bot ·Ada halal cert?
Cold
R
Raymond
now
Bot · Which series are you interested in…
Cold
LC
1Lily Chong
1h
Bot · Audio
Cold
BK
Ben Koh
2h
Bot ·燕窝可以放多久?
Warm
T
1Tracy
3h
Bot ·Gift box available?
Cold
HW
Hock Wah
4h
Bot · Audio
Cold
V
Vanessa
5h
Bot ·有没有无糖的?
Cold
Open
⚲ Events
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Assign to me
Resolve
R
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IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Birdnest Demo
ChannelWhatsApp
Last activenow
Created7m
Hiii 👋
10:00 PM
✦
10:00 PM • delivered
Welcome to Chatshero Birdnest. We sell fresh-boiled birdnest in Prestige, Classic,
and Lite series. ☺️
and Lite series. ☺️
✦
10:00 PM • delivered
Which series are you interested in, or would you like a recommendation?
✦
10:00 PM • delivered
What are the differences
10:01 PM
🔧 Tagged contactadded warm • removed cold
🔧 Sync lead to google sheet{"lead_potential":"warm"}
Warm
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户打招呼新客户进来，先标为 Cold
2
发品牌图，介绍 3 个系列Prestige、Classic、Lite
3
客户问差别 → Warm客户开始比较，系统自动改标签
2
讲清楚三个系列的差别容量、燕窝、口感、价钱，一次比较
客户状态❄️ Cold🌤 Warm🔥 Hot客户选定系列
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Can deliver to Sabah?
Cold
MY
Mei Yee
7m
Bot ·孕妇可以吃吗?
Cold
AR
1Aisyah R
20m
Bot ·Ada halal cert?
Cold
R
Raymond
now
Bot · I would take classic
Warm
LC
1Lily Chong
1h
Bot · Audio
Cold
BK
Ben Koh
2h
Bot ·燕窝可以放多久?
Warm
T
1Tracy
3h
Bot ·Gift box available?
Cold
HW
Hock Wah
4h
Bot · Audio
Cold
V
Vanessa
5h
Bot ·有没有无糖的?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Birdnest Demo
ChannelWhatsApp
Last activenow
Created7m
What are the differences
10:01 PM
The main differences are the birdnest amount, bottle size, texture, and price.
✦
10:02 PM • delivered
1. Prestige: 3g, 75ml, 5A Yan Zhan, RM42 per bottle. Premium texture.
2. Classic: 3g, 100ml, Yantiao and Yanbing, RM35 per bottle. More flavour choices.
3. Lite: 2.5g, 75ml, Yantiao and Yanbing, RM30 per bottle. Budget-friendly.
2. Classic: 3g, 100ml, Yantiao and Yanbing, RM35 per bottle. More flavour choices.
3. Lite: 2.5g, 75ml, Yantiao and Yanbing, RM30 per bottle. Budget-friendly.
✦
10:02 PM • delivered
All three series have similar core nutrients from birdnest. The minimum order is 6 bottles.
✦
10:02 PM • delivered
Would you prefer premium texture, more volume, or a budget-friendly option?
✦
10:02 PM • delivered
I would take classic
10:02 PM
🔧 Saved infoseries = classic
🔧 Tagged contactadded hot • removed warm
🔧 Sync lead to google sheet{"lead_potential":"hot"}
Hot
1
2
3
👆 点下面的卡片，放大看系统画面
1
讲清楚三个系列的差别容量、燕窝、口感、价钱，一次比较
2
AI 接着问：选哪一个？带客户走到下一步
3
客户选定系列列表里标签从 Warm 变 Hot
3
口味、数量、运费一步一步帮客户配好订单，还会检查最低订量
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Can deliver to Sabah?
Cold
MY
Mei Yee
7m
Bot ·孕妇可以吃吗?
Cold
AR
1Aisyah R
20m
Bot ·Ada halal cert?
Cold
R
Raymond
now
Bot · Which delivery location…
Hot
LC
1Lily Chong
1h
Bot · Audio
Cold
BK
Ben Koh
2h
Bot ·燕窝可以放多久?
Warm
T
1Tracy
3h
Bot ·Gift box available?
Cold
HW
Hock Wah
4h
Bot · Audio
Cold
V
Vanessa
5h
Bot ·有没有无糖的?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Birdnest Demo
ChannelWhatsApp
Last activenow
Created7m
Which flavour would you prefer?
✦
10:03 PM • delivered
1. 原味 Original
2. 泡参 Ginseng
3. 斑斓 Pandan
4. 黑枸杞 Black Goji
5. 红枣桂圆 Jujube & Longan
6. 清新香茅 Lemongrass
2. 泡参 Ginseng
3. 斑斓 Pandan
4. 黑枸杞 Black Goji
5. 红枣桂圆 Jujube & Longan
6. 清新香茅 Lemongrass
✦
10:03 PM • delivered
Pandan and lemongrass
10:03 PM
How many bottles would you like? The minimum order is 6 bottles.
✦
10:04 PM • delivered
10 bottles
10:04 PM
Which delivery location applies to you, West Malaysia or East Malaysia? Delivery is free for
West Malaysia and RM100 per order for East Malaysia.
West Malaysia and RM100 per order for East Malaysia.
✦
10:04 PM • delivered
🔧 Saved infoflavours = pandan, lemongrass · qty = 10
1
2
3
👆 点下面的卡片，放大看系统画面
1
AI 列出 6 种口味客户选斑斓和香茅
2
检查最低订量✓ 超过最低 6 瓶
3
运费自动算西马、东马规则不会算错
4
客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Can deliver to Sabah?
Cold
MY
Mei Yee
7m
Bot ·孕妇可以吃吗?
Cold
AR
1Aisyah R
20m
Bot ·Ada halal cert?
Cold
R
Raymond
now
Bot · West Malaysia
Hot
LC
1Lily Chong
1h
Bot · Audio
Cold
BK
Ben Koh
2h
Bot ·燕窝可以放多久?
Warm
T
1Tracy
3h
Bot ·Gift box available?
Cold
HW
Hock Wah
4h
Bot · Audio
Cold
V
Vanessa
5h
Bot ·有没有无糖的?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Birdnest Demo
ChannelWhatsApp
Last activenow
Created7m
10 bottles
10:04 PM
Which delivery location applies to you, West Malaysia or East Malaysia? Delivery is free for
West Malaysia and RM100 per order for East Malaysia.
West Malaysia and RM100 per order for East Malaysia.
✦
10:04 PM • delivered
🔧 Schedule follow up{"after":"24h"}
TODAY
Hi Raymond 😊 Just checking in. Is your order going to West Malaysia or East Malaysia? Once
confirmed, I'll prepare your order summary.
confirmed, I'll prepare your order summary.
✦
10:00 AM • delivered
🔧 Send follow up{"attempt":"1/3"}
West Malaysia
10:05 PM
🔧 Cancel pending follow up{}
1
2
3
👆 点下面的卡片，放大看系统画面
1
AI 问了，客户没回系统自动排好 24 小时后跟进
2
隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）
3
客户回来了自动取消后面的跟进
⚙️ 什么时候跟进、跟进几次，都可以自己设定
5
收地址，出订单摘要客户确认之前，AI 把整张单列清楚
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Can deliver to Sabah?
Cold
MY
Mei Yee
7m
Bot ·孕妇可以吃吗?
Cold
AR
1Aisyah R
20m
Bot ·Ada halal cert?
Cold
R
Raymond
now
Bot · Is this complete order summary…
Hot
LC
1Lily Chong
1h
Bot · Audio
Cold
BK
Ben Koh
2h
Bot ·燕窝可以放多久?
Warm
T
1Tracy
3h
Bot ·Gift box available?
Cold
HW
Hock Wah
4h
Bot · Audio
Cold
V
Vanessa
5h
Bot ·有没有无糖的?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Birdnest Demo
ChannelWhatsApp
Last activenow
Created7m
Please provide your full delivery address.
✦
10:06 PM • delivered
9B, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya, Selangor
10:06 PM
How would you like to split the 10 bottles between Pandan and Lemongrass? For example,
5 Pandan and 5 Lemongrass.
5 Pandan and 5 Lemongrass.
✦
10:07 PM • delivered
6 lemongrass 4 pandan
10:07 PM
Order summary
Series: Classic · 10 bottles
Flavours: 6 Lemongrass, 4 Pandan
Price: RM35 × 10 = RM350 · Delivery: West Malaysia, RM0
Total: RM350
Series: Classic · 10 bottles
Flavours: 6 Lemongrass, 4 Pandan
Price: RM35 × 10 = RM350 · Delivery: West Malaysia, RM0
Total: RM350
✦
10:07 PM • delivered
Is this complete order summary correct?
✦
10:07 PM • delivered
Yes 👍
10:08 PM
🔧 Saved infoorder_total = RM350 · delivery = West Malaysia
🔧 Sync lead to google sheet{"order":"confirmed"}
1
2
3
👆 点下面的卡片，放大看系统画面
1
收地址，问口味比例🔢 两种口味，AI 会问清楚各要几瓶
2
出订单摘要下单前每一项都列清楚
3
✓ 客户确认订单同步到 Google Sheet
6
AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Can deliver to Sabah?
Cold
MY
Mei Yee
7m
Bot ·孕妇可以吃吗?
Cold
AR
1Aisyah R
20m
Bot ·Ada halal cert?
Cold
R
Raymond
now
Bot · Thanks Raymond, got your Maybank…
Hot
LC
1Lily Chong
1h
Bot · Audio
Cold
BK
Ben Koh
2h
Bot ·燕窝可以放多久?
Warm
T
1Tracy
3h
Bot ·Gift box available?
Cold
HW
Hock Wah
4h
Bot · Audio
Cold
V
Vanessa
5h
Bot ·有没有无糖的?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Birdnest Demo
ChannelWhatsApp
Last activenow
Created7m
0:12
10:09 PM
Sure, I've added 2 more bottles of Ginseng for you 😊 About pregnancy, let me check with
our team first so we give you the right advice 🙏
our team first so we give you the right advice 🙏
✦
10:09 PM • delivered
🛒
我要的口味 screenshot.jpg
10:10 PM
Yup, Pandan and Lemongrass — same as your order 👍
✦
10:10 PM • delivered
PDF
maybank-receipt.pdf1 page · 240 KB · pdf
10:11 PM
Thanks Raymond, got your Maybank receipt for RM350 😊 That covers the 10 bottles. For the 2 extra
Ginseng it's RM70 more — I'll pass everything to my teammate to double-check before we ship!
Ginseng it's RM70 more — I'll pass everything to my teammate to double-check before we ship!
✦
10:11 PM • delivered
1
2
3
👆 点下面的卡片，放大看系统画面
1
🎤 听得懂语音转成文字，记下需求
2
🖼️ 看得懂照片看出圈起来的口味
3
📄 读得懂 PDF看懂 Maybank 付款收据
7
答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Can deliver to Sabah?
Cold
MY
Mei Yee
7m
Bot ·孕妇可以吃吗?
Cold
AR
1Aisyah R
20m
Bot ·Ada halal cert?
Cold
R
Raymond
now
Bot · Company billing terms I need…
Hot
LC
1Lily Chong
1h
Bot · Audio
Cold
BK
Ben Koh
2h
Bot ·燕窝可以放多久?
Warm
T
1Tracy
3h
Bot ·Gift box available?
Cold
HW
Hock Wah
4h
Bot · Audio
Cold
V
Vanessa
5h
Bot ·有没有无糖的?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Birdnest Demo
ChannelWhatsApp
Last activenow
Created7m
Thank you. Our team will arrange the final order details with you.
✦
10:08 PM • delivered
Can I get a company invoice with SST and 60-day payment term?
10:13 PM
Company billing terms I need to check 🙏 Let me get our team to confirm and reply you here.
✦
10:13 PM • delivered
🔧 Tagged contactadded human_needed
🔧 Pause bot{"reason":"out_of_scope"}
🔧 Notify group{"channel":"staff_group"}
Hot
Human
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户问公司发票AI 不乱答，请同事来回答
2
系统转给真人标记需要真人、暂停 bot、通知群组
3
列表多了 Human 标签同事一眼就知道要接手
✓
网店得到什么AI 处理大部分对话，答不到或要预约时，同事才接手
🎯 主要目标把 WhatsApp 聊天，变成确认的订单介绍产品、配好口味数量、算运费、出订单摘要，客户确认后才交给同事。
💬1Customer客户 WhatsApp 询问「Hiii 👋」· 晚上 10:00
🏷️2AI Agent发品牌图，介绍 3 个系列客户问差别 → Warm
📦3AI Agent讲清楚产品差别客户选 Classic → Hot
🧮4AI Agent订单自动配好口味、数量，检查最低订量
🚚5AI Agent运费自动算西马、东马规则不会算错
🧾6AI Agent订单摘要客户确认RM35 × 10 = RM350
🔔7Team存进 Sheet + 群通知同事点链接就能接手
🏁8Result同事收款出货订单确认，10:08 pm
⏰ 客户没回？AI 隔天自动跟进
⏱ 10:00 pm 客户询问 → 10:08 pm 订单确认
仓库WAREHOUSE💬☕🧴☕🧾☕⏰☕👀☕🔔☕
🛒 网店 AI 办公室接待 正在回复客户
Lv.1
团队经验 1/8
今日询问20
订单8
转人工1
示例数据10:09
‹4C
Chatshero 3.0online
Yesterday
Hiii 👋10:00 pm ✓✓
10:00 pmWelcome to Chatshero Birdnest. We sell fresh-boiled birdnest in Prestige, Classic, and Lite series. ☺️10:00 pm
Which series are you interested in, or would you like a recommendation?10:00 pm
What are the differences10:01 pm ✓✓
The main differences are the birdnest amount, bottle size, texture, and price.10:02 pm
1. Prestige: 3g, 75ml, 5A Yan Zhan, RM42 per bottle. Premium texture.
2. Classic: 3g, 100ml, Yantiao and Yanbing, RM35 per bottle. More flavour choices.
3. Lite: 2.5g, 75ml, Yantiao and Yanbing, RM30 per bottle. Budget-friendly.10:02 pm
2. Classic: 3g, 100ml, Yantiao and Yanbing, RM35 per bottle. More flavour choices.
3. Lite: 2.5g, 75ml, Yantiao and Yanbing, RM30 per bottle. Budget-friendly.10:02 pm
All three series have similar core nutrients from birdnest. The minimum order is 6 bottles.10:02 pm
Would you prefer premium texture, more volume, or a budget-friendly option?10:02 pm
I would take classic10:02 pm ✓✓
Which flavour would you prefer?10:03 pm
1. 原味 Original
2. 泡参 Ginseng
3. 斑斓 Pandan
4. 黑枸杞 Black Goji
5. 红枣桂圆 Jujube & Longan
6. 清新香茅 Lemongrass10:03 pm
2. 泡参 Ginseng
3. 斑斓 Pandan
4. 黑枸杞 Black Goji
5. 红枣桂圆 Jujube & Longan
6. 清新香茅 Lemongrass10:03 pm
Pandan and lemongrass10:03 pm ✓✓
How many bottles would you like? The minimum order is 6 bottles.10:04 pm
10 bottles10:04 pm ✓✓
Which delivery location applies to you, West Malaysia or East Malaysia? Delivery is free for West Malaysia and RM100 per order for East Malaysia.10:04 pm
Today
Hi Raymond 😊 Just checking in. Is your order going to West Malaysia or East Malaysia? Once confirmed, I'll prepare your order summary.10:00 am
West Malaysia10:05 pm ✓✓
Please provide your full delivery address.10:06 pm
9B, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya, Selangor10:06 pm ✓✓
How would you like to split the 10 bottles between Pandan and Lemongrass? For example, 5 Pandan and 5 Lemongrass.10:07 pm
6 lemongrass 4 pandan10:07 pm ✓✓
Order summary
Series: Classic
Quantity: 10 bottles
Flavours: 6 Lemongrass, 4 Pandan
Price: RM35 × 10 = RM350
Delivery: West Malaysia, RM0
Total: RM350
Name: Raymond
Phone: +60 11-1146 3455
Delivery address: 9B, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya, Selangor10:07 pm
Series: Classic
Quantity: 10 bottles
Flavours: 6 Lemongrass, 4 Pandan
Price: RM35 × 10 = RM350
Delivery: West Malaysia, RM0
Total: RM350
Name: Raymond
Phone: +60 11-1146 3455
Delivery address: 9B, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya, Selangor10:07 pm
Is this complete order summary correct?10:07 pm
Yes 👍10:08 pm ✓✓
Thank you. Our team will arrange the final order details with you.10:08 pm
▶0:1210:09 pm ✓✓
Sure, I've added 2 more bottles of Ginseng for you 😊 About pregnancy, let me check with our team first so we give you the right advice 🙏10:09 pm
🛒我要的口味 screenshot.jpg10:10 pm ✓✓
Yup, Pandan and Lemongrass — same as your order 👍10:10 pm
PDF
10:11 pm ✓✓maybank-receipt.pdf1 page · 240 KB · pdf
Thanks Raymond, got your Maybank receipt for RM350 😊 That covers the 10 bottles. For the 2 extra Ginseng it's RM70 more — I'll pass everything to my teammate to double-check before we ship!10:11 pm
Can I get a company invoice with SST and 60-day payment term?10:13 pm ✓✓
Company billing terms I need to check 🙏 Let me get our team to confirm and reply you here.10:13 pm
👤 Collins · StaffHi Raymond, Collins here 👋 Yes, we can issue a company invoice with SST. For the 60-day term I'll get approval and confirm by tomorrow.10:12 pm
‹5👥
Notification group for demoChatshero Technical Support, Ma…
Today
Chatshero Tech…Tag: collins
Check: 18 Sept, 9:30 pm MYT
Total: 1 conversation9:30 pm
Check: 18 Sept, 9:30 pm MYT
Total: 1 conversation9:30 pm
1 unread message
Chatshero Tech…
Phone number : +60 11-1146 3455
Chat summary : Confirmed Birdnest Ecommerce order request.
Reason : 🙋 Human needed · asked "Can I get a company invoice with SST and 60-…"
Chat link : studio.chatshero.dev/chat?conversationId=71c5f724…10:08 pm
AI Agent Builder v2🔗 studio.chatshero.dev
Customer name : RaymondPhone number : +60 11-1146 3455
Chat summary : Confirmed Birdnest Ecommerce order request.
Reason : 🙋 Human needed · asked "Can I get a company invoice with SST and 60-…"
Chat link : studio.chatshero.dev/chat?conversationId=71c5f724…10:08 pm
Notification group for demonow
Chatshero Tech…: Customer name : Raymond · Chat summary : Confirmed Birdnest Ecommerce order request…
点上面的步骤，或按 Next step，一步一步讲
Phone Instalment Demo
手机分期 AI：从查资格到申请
1
客户要查资格AI 先讲清楚申请条件，再问要哪个型号
客户状态❄️ Cold🌤 Warm🔥 Hot客户选了型号
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Boleh ansuran 24 bulan?
Cold
NA
Nur Aina
5m
Bot ·Audio
Cold
S
1Sharul
16m
Bot ·Samsung S25 ada?
Cold
R
Raymond
now
Bot · Cik nak iPhone model yang mana ya?
Cold
ZH
1Zul Hilmi
1h
Bot · Audio
Cold
A
Amirah
2h
Bot ·可以分期几个月?
Warm
KF
1Kah Fai
3h
Bot ·Deposit berapa?
Cold
R
Rosli
4h
Bot · Audio
Cold
W
Wani
5h
Bot ·Kerja part time boleh?
Cold
Open
⚲ Events
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Basic Information
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InboxChatshero Phone Instalment Demo
ChannelWhatsApp
Last activenow
Created7m
Hi 👋 semak kelayakan
6:20 PM
🔧 Tagged contactadded cold
Hi Cik ☺️, Nak semak harga atau semak kelayakan?
✦
6:21 PM • delivered
Syarat:
✅ IC BIRU sahaja
✅ Kerja penuh 3 bulan keatas
✅ Sebulan slip gaji
✅ IC BIRU sahaja
✅ Kerja penuh 3 bulan keatas
✅ Sebulan slip gaji
✦
6:21 PM • delivered
Cik nak iPhone model yang mana ya?
✦
6:21 PM • delivered
iPhone 17
6:21 PM
🔧 Saved infomodel = iPhone 17
🔧 Tagged contactadded warm • removed cold
🔧 Sync lead to google sheet{"lead_potential":"warm"}
Warm
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户来查资格新客户进来，先标为 Cold
2
AI 先讲申请条件蓝色 IC、全职工作 3 个月以上、1 个月薪水单
3
客户说要 iPhone 17 → Warm有明确型号，系统自动改标签
2
发对应的分期配套客户要哪个型号，AI 就发那个型号的配套
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Boleh ansuran 24 bulan?
Cold
NA
Nur Aina
5m
Bot ·Audio
Cold
S
1Sharul
16m
Bot ·Samsung S25 ada?
Cold
R
Raymond
now
Bot · Cik nak kapasiti 256GB atau 512GB?
Warm
ZH
1Zul Hilmi
1h
Bot · Audio
Cold
A
Amirah
2h
Bot ·可以分期几个月?
Warm
KF
1Kah Fai
3h
Bot ·Deposit berapa?
Cold
R
Rosli
4h
Bot · Audio
Cold
W
Wani
5h
Bot ·Kerja part time boleh?
Cold
Open
⚲ Events
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InfoVariablesTagsActivity1
Basic Information
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InboxChatshero Phone Instalment Demo
ChannelWhatsApp
Last activenow
Created7m
iPhone 17
6:21 PM
Ini pelan ansuran Iphone 17
✦
6:22 PM • delivered
✦
6:22 PM • delivered
Cik nak kapasiti 256GB atau 512GB?
✦
6:22 PM • delivered
🔧 Saved infoplan_sent = iphone_17
1
2
3
👆 点下面的卡片，放大看系统画面
1
发对应的分期配套客户要哪个型号，AI 就发那个型号的配套
2
iPhone 17 分期配套图配套图预先放好
3
📦 AI 接着问容量带客户走到下一步
3
客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Boleh ansuran 24 bulan?
Cold
NA
Nur Aina
5m
Bot ·Audio
Cold
S
1Sharul
16m
Bot ·Samsung S25 ada?
Cold
R
Raymond
now
Bot · 256GB
Warm
ZH
1Zul Hilmi
1h
Bot · Audio
Cold
A
Amirah
2h
Bot ·可以分期几个月?
Warm
KF
1Kah Fai
3h
Bot ·Deposit berapa?
Cold
R
Rosli
4h
Bot · Audio
Cold
W
Wani
5h
Bot ·Kerja part time boleh?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID2f6c8e31-9a47-4b0d-b3e5-7d10a9c64f2…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Phone Instalment Demo
ChannelWhatsApp
Last activenow
Created7m
✦
6:22 PM • delivered
Cik nak kapasiti 256GB atau 512GB?
✦
6:22 PM • delivered
🔧 Schedule follow up{"after":"24h"}
TODAY
Hi Cik 😊 Masih berminat dengan iPhone 17? Cik nak kapasiti 256GB atau 512GB? Saya boleh
bantu semak kelayakan terus 👍
bantu semak kelayakan terus 👍
✦
10:00 AM • delivered
🔧 Send follow up{"attempt":"1/3"}
256GB
6:22 PM
🔧 Cancel pending follow up{}
1
2
3
👆 点下面的卡片，放大看系统画面
1
AI 问了，客户没回系统自动排好 24 小时后跟进
2
隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）
3
客户回来了自动取消后面的跟进
⚙️ 什么时候跟进、跟进几次，都可以自己设定
4
收文件，AI 帮你看薪水单和 IC 一收到，AI 就检查清不清楚、齐不齐
客户状态❄️ Cold🌤 Warm🔥 Hot文件齐全
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Boleh ansuran 24 bulan?
Cold
NA
Nur Aina
5m
Bot ·Audio
Cold
S
1Sharul
16m
Bot ·Samsung S25 ada?
Cold
R
Raymond
now
Bot · IC depan dan belakang dah terima…
Warm
ZH
1Zul Hilmi
1h
Bot · Audio
Cold
A
Amirah
2h
Bot ·可以分期几个月?
Warm
KF
1Kah Fai
3h
Bot ·Deposit berapa?
Cold
R
Rosli
4h
Bot · Audio
Cold
W
Wani
5h
Bot ·Kerja part time boleh?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID2f6c8e31-9a47-4b0d-b3e5-7d10a9c64f2…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Phone Instalment Demo
ChannelWhatsApp
Last activenow
Created7m
Baik, cik minta hantar sebulan slip gaji dalam PDF atau image untuk semak kelayakan.
✦
6:23 PM • delivered
PDF
sample payslip.pdf1 page · 5 KB · pdf
6:26 PM
Slip gaji dah terima dan nampak jelas 👍 Sila hantar IC depan dan belakang.
✦
6:27 PM • delivered
KAD PENGENALAN · MyKad
示范 Sample
MyKad
示范 Sample
6:28 PM
IC depan dan belakang dah terima 👍 Semua dokumen dah lengkap.
✦
6:29 PM • delivered
🔧 Saved infodocuments = payslip, ic_front, ic_back
🔧 Tagged contactadded hot • removed warm
🔧 Sync lead to google sheet{"lead_potential":"hot"}
Hot
1
2
3
👆 点下面的卡片，放大看系统画面
1
收文件，AI 帮你看薪水单 PDF · 清楚，已收到
2
IC 前后都收到示范图代替真 IC
3
✓ 所有文件齐全 → 🔥 Hot lead列表里标签从 Warm 变 Hot
5
发申请表格，AI 读回来客户照表格填好，AI 把资料整理成申请单
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Boleh ansuran 24 bulan?
Cold
NA
Nur Aina
5m
Bot ·Audio
Cold
S
1Sharul
16m
Bot ·Samsung S25 ada?
Cold
R
Raymond
now
Bot · Borang permohonan lengkap…
Hot
ZH
1Zul Hilmi
1h
Bot · Audio
Cold
A
Amirah
2h
Bot ·可以分期几个月?
Warm
KF
1Kah Fai
3h
Bot ·Deposit berapa?
Cold
R
Rosli
4h
Bot · Audio
Cold
W
Wani
5h
Bot ·Kerja part time boleh?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID2f6c8e31-9a47-4b0d-b3e5-7d10a9c64f2…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Phone Instalment Demo
ChannelWhatsApp
Last activenow
Created7m
• Waktu blh utk call Cik :
• Email / No Tel :
• Bujang / Kahwin · Alamat :
Rujukan 1 & 2 — Nama Penuh · Hubungan · No Tel
• Jawatan · Department · Nama Syarikat · Gaji
• Email / No Tel :
• Bujang / Kahwin · Alamat :
Rujukan 1 & 2 — Nama Penuh · Hubungan · No Tel
• Jawatan · Department · Nama Syarikat · Gaji
✦
6:30 PM • delivered
• Waktu blh utk call Cik : 6pm–9pm
…
Rujukan 2 : Michelle Ng · adik · 015-991 7334
• Jawatan : sorter · gudang
• Nama Syarikat : ABC Express
…
Rujukan 2 : Michelle Ng · adik · 015-991 7334
• Jawatan : sorter · gudang
• Nama Syarikat : ABC Express
6:31 PM
Borang permohonan lengkap dan sudah dihantar kepada agent untuk proses seterusnya ya cik.
✦
6:32 PM • delivered
🔧 Saved infoapplication = complete · tenure = 36 months
🔧 Notify group{"channel":"agent_group"}
1
2
3
👆 点下面的卡片，放大看系统画面
1
发申请表格客户照表格填好
2
AI 整理资料客户填完，AI 整理成申请单
3
通知 agent✓ 申请单完整，已交给 agent 处理
6
AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Boleh ansuran 24 bulan?
Cold
NA
Nur Aina
5m
Bot ·Audio
Cold
S
1Sharul
16m
Bot ·Samsung S25 ada?
Cold
R
Raymond
now
Bot · 📄 Saya dah baca penyata cik…
Hot
ZH
1Zul Hilmi
1h
Bot · Audio
Cold
A
Amirah
2h
Bot ·可以分期几个月?
Warm
KF
1Kah Fai
3h
Bot ·Deposit berapa?
Cold
R
Rosli
4h
Bot · Audio
Cold
W
Wani
5h
Bot ·Kerja part time boleh?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID2f6c8e31-9a47-4b0d-b3e5-7d10a9c64f2…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Phone Instalment Demo
ChannelWhatsApp
Last activenow
Created7m
0:12
6:35 PM
🎧 Voice note diterima. Cik nak bayar deposit lebih untuk turunkan ansuran — boleh, saya check dengan agent 👍
✦
6:35 PM • delivered
📱
screenshot-bank.jpg
6:36 PM
🖼️ Dari screenshot cik, akaun Public Bank aktif dan ada gaji masuk bulanan — bagus untuk permohonan ✅
✦
6:36 PM • delivered
PDF
epf-statement.pdf1 page · 240 KB · pdf
6:37 PM
📄 Saya dah baca penyata cik: caruman 3 bulan berturut-turut — cukup syarat untuk permohonan 🙂
✦
6:37 PM • delivered
1
2
3
👆 点下面的卡片，放大看系统画面
1
🎤 听得懂语音转成文字，记下需求
2
🖼️ 看得懂照片看出银行户口有薪水进
3
📄 读得懂 PDF看懂 EPF 缴纳记录
7
答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Boleh ansuran 24 bulan?
Cold
NA
Nur Aina
5m
Bot ·Audio
Cold
S
1Sharul
16m
Bot ·Samsung S25 ada?
Cold
R
Raymond
now
Bot · Untuk rekod CTOS saya tak…
Hot
ZH
1Zul Hilmi
1h
Bot · Audio
Cold
A
Amirah
2h
Bot ·可以分期几个月?
Warm
KF
1Kah Fai
3h
Bot ·Deposit berapa?
Cold
R
Rosli
4h
Bot · Audio
Cold
W
Wani
5h
Bot ·Kerja part time boleh?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID2f6c8e31-9a47-4b0d-b3e5-7d10a9c64f2…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Phone Instalment Demo
ChannelWhatsApp
Last activenow
Created7m
Borang permohonan lengkap dan sudah dihantar kepada agent untuk proses seterusnya ya cik.
✦
6:32 PM • delivered
Cik, saya ada rekod CTOS. Masih boleh apply tak?
6:39 PM
Untuk rekod CTOS saya tak boleh decide sendiri 🙏 Saya hantar pada agent, agent akan
reply cik di sini.
reply cik di sini.
✦
6:39 PM • delivered
🔧 Tagged contactadded human_needed
🔧 Pause bot{"reason":"out_of_scope"}
🔧 Notify group{"channel":"staff_group"}
Hot
Human
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户问 CTOS 记录AI 不乱答，请同事来回答
2
系统转给真人标记需要真人、暂停 bot、通知群组
3
列表多了 Human 标签同事一眼就知道要接手
✓
手机分期店得到什么AI 处理大部分对话，答不到或要预约时，同事才接手
🎯 主要目标把询问，变成文件齐全的申请先讲条件、发配套、收文件、整理申请表，agent 只处理准备好的申请。
💬1Customer客户来查资格「semak kelayakan」· 晚上 6:20
✅2AI AgentAI 先讲申请条件蓝色 IC、全职 3 个月、薪水单
📱3AI Agent按型号发配套iPhone 17 → Warm
📄4AI AgentAI 检查文件薪水单、IC 清不清楚、齐不齐
🔥5AI Agent文件齐全变 Hot薪水单 + IC 前后
📝6AI Agent申请表自动整理客户填完，AI 整理成申请单
🔔7Team通知 agent群里通知，agent 直接处理
🏁8Result完整申请交给 agent6:32 pm 申请完成
⏰ 客户没回？AI 隔天自动跟进
⏱ 6:20 pm 查资格 → 6:32 pm 申请完成
手机柜台PHONE COUNTER💬☕📱☕📄☕⏰☕👀☕🔔☕
📱 手机分期 AI 办公室接待 正在回复客户
Lv.1
团队经验 1/8
今日询问20
申请4
转人工1
示例数据6:34
‹2C
Chatshero 3.0online
Yesterday
Hi 👋 semak kelayakan6:20 pm ✓✓
Hi Cik ☺️, Nak semak harga atau semak kelayakan?6:21 pm
Syarat:
✅ IC BIRU sahaja
✅ Kerja penuh 3 bulan keatas
✅ Sebulan slip gaji6:21 pm
✅ IC BIRU sahaja
✅ Kerja penuh 3 bulan keatas
✅ Sebulan slip gaji6:21 pm
Cik nak iPhone model yang mana ya?6:21 pm
iPhone 176:21 pm ✓✓
Ini pelan ansuran Iphone 176:22 pm
6:22 pmCik nak kapasiti 256GB atau 512GB?6:22 pm
Today
Hi Cik 😊 Masih berminat dengan iPhone 17? Cik nak kapasiti 256GB atau 512GB? Saya boleh bantu semak kelayakan terus 👍10:00 am
256GB6:22 pm ✓✓
Baik, cik minta hantar sebulan slip gaji dalam PDF atau image untuk semak kelayakan.6:23 pm
PDF
6:26 pm ✓✓sample payslip.pdf1 page · 5 KB · pdf
Slip gaji dah terima dan nampak jelas 👍 Sila hantar IC depan dan belakang.6:27 pm
KAD PENGENALANMALAYSIAMyKad
MyKad
IC depan dan belakang dah terima 👍 Semua dokumen dah lengkap.6:29 pm
• Waktu blh utk call Cik :
• Waktu blh utk call Office/manager/supervisor/HR :
• Email / Gmail :
• No Tel :
• Bujang / Kahwin :
• Alamat :
Rujukan 1 - ibubapa, adik-beradik, suami/isteri
• Nama Penuh :
• Hubungan :
• No Tel :
Rujukan 2 - saudara-saudara pun ok
• Nama Penuh :
• Hubungan :
• No Tel :
• Jawatan Kerja :
• Nama Syarikat :
• Gross / Net Salary :
• Isi Model / GB / Tempoh Bulanan :6:29 pm
• Waktu blh utk call Office/manager/supervisor/HR :
• Email / Gmail :
• No Tel :
• Bujang / Kahwin :
• Alamat :
Rujukan 1 - ibubapa, adik-beradik, suami/isteri
• Nama Penuh :
• Hubungan :
• No Tel :
Rujukan 2 - saudara-saudara pun ok
• Nama Penuh :
• Hubungan :
• No Tel :
• Jawatan Kerja :
• Nama Syarikat :
• Gross / Net Salary :
• Isi Model / GB / Tempoh Bulanan :6:29 pm
• Waktu blh utk call Cik : 6pm–9pm
…
Rujukan 2 - saudara-saudara pun ok
• Nama Penuh : Michelle Ng
• Hubungan : adik
• No Tel : 015-991 7334
• Jawatan Kerja : sorter
• Department : gudang
• Nama Syarikat : ABC Express
• Tarikh Start kerja : 10/2/2024
• Gross : RM2500
• Net Monthly Salary : RM1400
➡️ Isi Model : iPhone 17
➡️ Isi GB : 256GB
➡️ Isi Tempoh Bulanan : 36 bulan
• Jenis Bank : Public bank6:31 pm ✓✓
…
Rujukan 2 - saudara-saudara pun ok
• Nama Penuh : Michelle Ng
• Hubungan : adik
• No Tel : 015-991 7334
• Jawatan Kerja : sorter
• Department : gudang
• Nama Syarikat : ABC Express
• Tarikh Start kerja : 10/2/2024
• Gross : RM2500
• Net Monthly Salary : RM1400
➡️ Isi Model : iPhone 17
➡️ Isi GB : 256GB
➡️ Isi Tempoh Bulanan : 36 bulan
• Jenis Bank : Public bank6:31 pm ✓✓
Borang permohonan lengkap dan sudah dihantar kepada agent untuk proses seterusnya ya cik.6:32 pm
▶0:126:35 pm ✓✓
🎧 Voice note diterima. Cik nak bayar deposit lebih untuk turunkan ansuran — boleh, saya check dengan agent 👍6:35 pm
📱screenshot-bank.jpg6:36 pm ✓✓
🖼️ Dari screenshot cik, akaun Public Bank aktif dan ada gaji masuk bulanan — bagus untuk permohonan ✅6:36 pm
PDF
6:37 pm ✓✓epf-statement.pdf1 page · 240 KB · pdf
📄 Saya dah baca penyata cik: caruman 3 bulan berturut-turut — cukup syarat untuk permohonan 🙂6:37 pm
Cik, saya ada rekod CTOS. Masih boleh apply tak?6:39 pm ✓✓
Untuk rekod CTOS saya tak boleh decide sendiri 🙏 Saya hantar pada agent, agent akan reply cik di sini.6:39 pm
👤 Collins · AgentHi Cik, Collins di sini 👋 Rekod CTOS tak semestinya ditolak. Saya semak dulu dan call cik antara 6pm–9pm ya.6:40 pm
‹5👥
Notification group for demoChatshero Technical Support, Ma…
Today
Chatshero Tech…Tag: collins
Check: 18 Sept, 6:00 pm MYT
Total: 1 conversation6:00 pm
Check: 18 Sept, 6:00 pm MYT
Total: 1 conversation6:00 pm
Chatshero Tech…
Phone number : +60 11-1146 3455
Chat summary : Completed phone-installment application request.
Reason : 🙋 Human needed · asked "Cik, saya ada rekod CTOS. Masih boleh apply …"
Chat link : studio.chatshero.dev/chat?conversationId=ba82be50…6:32 pm
AI Agent Builder v2🔗 studio.chatshero.dev
Customer name : RaymondPhone number : +60 11-1146 3455
Chat summary : Completed phone-installment application request.
Reason : 🙋 Human needed · asked "Cik, saya ada rekod CTOS. Masih boleh apply …"
Chat link : studio.chatshero.dev/chat?conversationId=ba82be50…6:32 pm
Notification group for demonow
Chatshero Tech…: Customer name : Raymond · Chat summary : Completed phone-installment application request…
点上面的步骤，或按 Next step，一步一步讲
Printing Demo
印刷服务 AI：从选服务到报价
1
问候，先问要用什么语言AI 自我介绍，再让客户选中文或英文
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·名片最少印几张?
Cold
KY
Kok Yew
9m
Bot ·名片可以印多少张?
Cold
SB
1Syafiq B
22m
Bot ·Bunting size?
Cold
R
Raymond
now
Bot · 请选择语言: 中文 或 English?
Cold
J
1Joanne
1h
Bot · Audio
Cold
LT
Lim Tong
2h
Bot ·传单可以明天拿吗?
Warm
R
1Rina
3h
Bot ·Paper bag min qty?
Cold
CH
Chee Hoe
4h
Bot · Audio
Cold
G
Grace
5h
Bot ·有 A3 海报吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Printing Demo
ChannelWhatsApp
Last activenow
Created7m
Hi
5:38 PM
Hi 👋 Welcome to Chatshero Printing — 27 years of experience, trusted by 1,000+ SMEs 🖨️
✦
5:39 PM • delivered
✦
5:39 PM • delivered
请选择语言: 中文 或 English?
✦
5:39 PM • delivered
english
5:39 PM
🔧 Saved infoconversation_language = en
🔧 Sync lead to google sheet{"lead_potential":"cold"}
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户来询问「Hi」· 下午 5:38
2
AI 自我介绍27 年经验，超过 1,000 家中小企业客户
3
客户选 English接下来 AI 全程用英文，客户看得舒服
2
30 项服务，客户挑一个印刷品种类很多，AI 一次列出来让客户选
客户状态❄️ Cold🌤 Warm🔥 Hot客户选了服务
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·名片最少印几张?
Cold
KY
Kok Yew
9m
Bot ·名片可以印多少张?
Cold
SB
1Syafiq B
22m
Bot ·Bunting size?
Cold
R
Raymond
now
Bot · Car sticker
Cold
J
1Joanne
1h
Bot · Audio
Cold
LT
Lim Tong
2h
Bot ·传单可以明天拿吗?
Warm
R
1Rina
3h
Bot ·Paper bag min qty?
Cold
CH
Chee Hoe
4h
Bot · Audio
Cold
G
Grace
5h
Bot ·有 A3 海报吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Printing Demo
ChannelWhatsApp
Last activenow
Created7m
english
5:39 PM
1. 标签 LABEL STICKER
2. 车镜贴纸 CAR STICKER
3. 户外贴纸 OUTDOOR STICKER
4. 传单 LEAFLET
5. 名片 NAME CARD
…
29. 帆布印刷 CANVAS PRINTING
30. 泡沫板印刷 FOAMBOARD
2. 车镜贴纸 CAR STICKER
3. 户外贴纸 OUTDOOR STICKER
4. 传单 LEAFLET
5. 名片 NAME CARD
…
29. 帆布印刷 CANVAS PRINTING
30. 泡沫板印刷 FOAMBOARD
✦
5:40 PM • delivered
Please choose a service number from 1 to 30.
✦
5:40 PM • delivered
Car sticker
5:41 PM
🔧 Saved infoproduct = car_sticker
🔧 Tagged contactadded warm • removed cold
🔧 Sync lead to google sheet{"lead_potential":"warm"}
Warm
1
2
3
👆 点下面的卡片，放大看系统画面
1
30 项服务，客户挑一个印刷品种类很多，AI 一次列出来让客户选
2
AI 请客户选号码客户选号码就可以
3
客户选了服务✓ 客户选：车镜贴纸 Car sticker → 🌤 Warm
3
一次问齐报价要的资料尺寸、材质、数量、送货地点、设计，5 项一次问完
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·名片最少印几张?
Cold
KY
Kok Yew
9m
Bot ·名片可以印多少张?
Cold
SB
1Syafiq B
22m
Bot ·Bunting size?
Cold
R
Raymond
now
Bot · Product: CAR STICKER…
Warm
J
1Joanne
1h
Bot · Audio
Cold
LT
Lim Tong
2h
Bot ·传单可以明天拿吗?
Warm
R
1Rina
3h
Bot ·Paper bag min qty?
Cold
CH
Chee Hoe
4h
Bot · Audio
Cold
G
Grace
5h
Bot ·有 A3 海报吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Printing Demo
ChannelWhatsApp
Last activenow
Created7m
Car sticker
5:41 PM
Product: CAR STICKER
1. Size and Shape
2. Material (e.g., waterproof, UV-resistant)
3. Quantity
4. Delivery Location (West Malaysia, East Malaysia, or Singapore)
5. Design (Do you have a design ready, or do you need design assistance?)
1. Size and Shape
2. Material (e.g., waterproof, UV-resistant)
3. Quantity
4. Delivery Location (West Malaysia, East Malaysia, or Singapore)
5. Design (Do you have a design ready, or do you need design assistance?)
✦
5:41 PM • delivered
🔧 Saved infoasked = size, material, qty, location, design
1
2
3
👆 点下面的卡片，放大看系统画面
1
一次问齐报价要的资料尺寸、材质、数量、送货地点、设计，5 项一次问完
2
不用来回问五次客户也不嫌烦
3
设计已经有设计，还是需要帮忙设计？
4
客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·名片最少印几张?
Cold
KY
Kok Yew
9m
Bot ·名片可以印多少张?
Cold
SB
1Syafiq B
22m
Bot ·Bunting size?
Cold
R
Raymond
now
Bot · 2cmx2cm Round shape…
Warm
J
1Joanne
1h
Bot · Audio
Cold
LT
Lim Tong
2h
Bot ·传单可以明天拿吗?
Warm
R
1Rina
3h
Bot ·Paper bag min qty?
Cold
CH
Chee Hoe
4h
Bot · Audio
Cold
G
Grace
5h
Bot ·有 A3 海报吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Printing Demo
ChannelWhatsApp
Last activenow
Created7m
Product: CAR STICKER
1. Size and Shape
2. Material (e.g., waterproof, UV-resistant)
3. Quantity
4. Delivery Location (West Malaysia, East Malaysia, or Singapore)
5. Design (Do you have a design ready, or do you need design assistance?)
1. Size and Shape
2. Material (e.g., waterproof, UV-resistant)
3. Quantity
4. Delivery Location (West Malaysia, East Malaysia, or Singapore)
5. Design (Do you have a design ready, or do you need design assistance?)
✦
5:41 PM • delivered
🔧 Schedule follow up{"after":"24h"}
TODAY
Hi 👋 Just checking in on your car sticker enquiry. Send me the size, material, quantity,
delivery location and whether you need design help — I'll prepare the quotation right away 😊
delivery location and whether you need design help — I'll prepare the quotation right away 😊
✦
10:00 AM • delivered
🔧 Send follow up{"attempt":"1/3"}
2cmx2cm Round shape
Waterproof
100
Ipoh
Need design assist
Waterproof
100
Ipoh
Need design assist
5:43 PM
🔧 Cancel pending follow up{}
1
2
3
👆 点下面的卡片，放大看系统画面
1
AI 问了，客户没回系统自动排好 24 小时后跟进
2
隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）
3
客户回来了自动取消后面的跟进
⚙️ 什么时候跟进、跟进几次，都可以自己设定
5
整理成报价单，请客户确认AI 把客户的一段话，整理成清楚的报价要求
客户状态❄️ Cold🌤 Warm🔥 Hot客户确认报价要求
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·名片最少印几张?
Cold
KY
Kok Yew
9m
Bot ·名片可以印多少张?
Cold
SB
1Syafiq B
22m
Bot ·Bunting size?
Cold
R
Raymond
now
Bot · Thank you—your quotation request…
Warm
J
1Joanne
1h
Bot · Audio
Cold
LT
Lim Tong
2h
Bot ·传单可以明天拿吗?
Warm
R
1Rina
3h
Bot ·Paper bag min qty?
Cold
CH
Chee Hoe
4h
Bot · Audio
Cold
G
Grace
5h
Bot ·有 A3 海报吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Printing Demo
ChannelWhatsApp
Last activenow
Created7m
2cmx2cm Round shape
Waterproof
100
Ipoh
Need design assist
Waterproof
100
Ipoh
Need design assist
5:43 PM
Here is your car sticker quotation request summary:
• Size & shape: 2 cm × 2 cm, round
• Material: Waterproof
• Quantity: 100 pieces
• Delivery location: Ipoh, West Malaysia
• Design: Design assistance required
• Size & shape: 2 cm × 2 cm, round
• Material: Waterproof
• Quantity: 100 pieces
• Delivery location: Ipoh, West Malaysia
• Design: Design assistance required
✦
5:43 PM • delivered
Please confirm whether these details are correct.
✦
5:43 PM • delivered
Yes
5:43 PM
Thank you—your quotation request has been submitted to our printing team.
✦
5:44 PM • delivered
🔧 Tagged contactadded hot • removed warm
🔧 Sync lead to google sheet{"lead_potential":"hot"}
🔧 Notify group{"channel":"staff_group"}
Hot
1
2
3
👆 点下面的卡片，放大看系统画面
1
整理成报价单，请客户确认AI 把客户的一段话，整理成清楚的报价要求
2
客户确认报价要求✓ 客户确认无误 → 🔥 Hot
3
通知团队，出报价报价要求一确认，马上交给印刷团队
6
AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·名片最少印几张?
Cold
KY
Kok Yew
9m
Bot ·名片可以印多少张?
Cold
SB
1Syafiq B
22m
Bot ·Bunting size?
Cold
R
Raymond
now
Bot · 📄 I've read your artwork file…
Hot
J
1Joanne
1h
Bot · Audio
Cold
LT
Lim Tong
2h
Bot ·传单可以明天拿吗?
Warm
R
1Rina
3h
Bot ·Paper bag min qty?
Cold
CH
Chee Hoe
4h
Bot · Audio
Cold
G
Grace
5h
Bot ·有 A3 海报吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Printing Demo
ChannelWhatsApp
Last activenow
Created7m
0:12
5:47 PM
🎧 Got your voice note. You want the sticker colour to match your name card — send me the artwork and we'll match it ✅
✦
5:47 PM • delivered
🖼️
logo-reference.jpg
5:48 PM
🖼️ From your reference photo the logo is dark blue + gold. Our designer will match it on the round sticker 🎨
✦
5:48 PM • delivered
PDF
logo-artwork.pdf1 page · 240 KB · pdf
5:49 PM
📄 I've read your artwork file: vector, CMYK, 300 dpi — good for printing, no redraw needed 👍
✦
5:49 PM • delivered
1
2
3
👆 点下面的卡片，放大看系统画面
1
🎤 听得懂语音转成文字，记下需求
2
🖼️ 看得懂照片看出 logo 颜色
3
📄 读得懂 PDF检查 logo 原稿能不能直接印
7
答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·名片最少印几张?
Cold
KY
Kok Yew
9m
Bot ·名片可以印多少张?
Cold
SB
1Syafiq B
22m
Bot ·Bunting size?
Cold
R
Raymond
now
Bot · Wood printing with same-week…
Hot
J
1Joanne
1h
Bot · Audio
Cold
LT
Lim Tong
2h
Bot ·传单可以明天拿吗?
Warm
R
1Rina
3h
Bot ·Paper bag min qty?
Cold
CH
Chee Hoe
4h
Bot · Audio
Cold
G
Grace
5h
Bot ·有 A3 海报吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Printing Demo
ChannelWhatsApp
Last activenow
Created7m
Thank you—your quotation request has been submitted to our printing team.
✦
5:44 PM • delivered
Can you print on wood and deliver to Singapore within the same week?
5:51 PM
Wood printing with same-week delivery to Singapore — I'd rather confirm than guess 🙏
Let me get my colleague to reply here.
Let me get my colleague to reply here.
✦
5:51 PM • delivered
🔧 Tagged contactadded human_needed
🔧 Pause bot{"reason":"out_of_scope"}
🔧 Notify group{"channel":"staff_group"}
Hot
Human
1
2
3
👆 点下面的卡片，放大看系统画面
1
客户问木板印刷、赶工期AI 不乱答，请同事来回答
2
系统转给真人标记需要真人、暂停 bot、通知群组
3
列表多了 Human 标签同事一眼就知道要接手
✓
印刷公司得到什么AI 处理大部分对话，答不到或要预约时，同事才接手
🎯 主要目标把询问，变成可以直接报价的订单服务清单、报价资料、设计稿一次收齐，团队拿到就能报价。
💬1Customer客户 WhatsApp 询问「Hi」· 下午 5:38
🗣️2AI Agent先问语言客户选 English
📋3AI Agent30 项服务一次列出客户选车镜贴纸 → Warm
🧾4AI Agent报价资料一次问齐尺寸、材质、数量、地点、设计
🔥5AI Agent确认变 Hot2 cm 圆形 · 防水 · 100 张
🎨6AI Agent读得懂设计稿检查 logo 原稿能不能直接印
🔔7Team报价要求直接交给团队群里通知，马上出报价
🏁8Result同事出报价、做设计5:44 pm 报价要求送出
⏰ 客户没回？AI 隔天自动跟进
⏱ 5:38 pm 客户询问 → 5:44 pm 报价要求送出
印刷厂PRINT ROOM💬☕📋☕📐☕⏰☕👀☕🔔☕
🖨️ 印刷 AI 办公室接待 正在回复客户
Lv.1
团队经验 1/8
今日询问20
报价9
转人工1
示例数据5:45
‹2C
Chatshero 3.0online
Yesterday
Hi5:38 pm ✓✓
Hi 👋 Welcome to Chatshero Printing — 27 years of experience, trusted by 1,000+ SMEs 🖨️5:39 pm
5:39 pm请选择语言: 中文 或 English?5:39 pm
english5:39 pm ✓✓
1. 标签 LABEL STICKER
2. 车镜贴纸 CAR STICKER
3. 户外贴纸 OUTDOOR STICKER
4. 传单 LEAFLET
5. 名片 NAME CARD
6. 会员卡 MEMBERSHIP CARD
…
27. 布条 BUNTING / BANNER
28. 销售柜台 PROMOTIONAL COUNTER
29. 帆布印刷 CANVAS PRINTING
30. 泡沫板印刷 FOAMBOARD5:40 pm
2. 车镜贴纸 CAR STICKER
3. 户外贴纸 OUTDOOR STICKER
4. 传单 LEAFLET
5. 名片 NAME CARD
6. 会员卡 MEMBERSHIP CARD
…
27. 布条 BUNTING / BANNER
28. 销售柜台 PROMOTIONAL COUNTER
29. 帆布印刷 CANVAS PRINTING
30. 泡沫板印刷 FOAMBOARD5:40 pm
Please choose a service number from 1 to 30.5:40 pm
Car sticker5:41 pm ✓✓
Product: CAR STICKER
1. Size and Shape
2. Material (e.g., waterproof, UV-resistant)
3. Quantity
4. Delivery Location (West Malaysia, East Malaysia, or Singapore)
5. Design (Do you have a design ready, or do you need design assistance?)5:41 pm
1. Size and Shape
2. Material (e.g., waterproof, UV-resistant)
3. Quantity
4. Delivery Location (West Malaysia, East Malaysia, or Singapore)
5. Design (Do you have a design ready, or do you need design assistance?)5:41 pm
Today
Hi 👋 Just checking in on your car sticker enquiry. Send me the size, material, quantity, delivery location and whether you need design help — I'll prepare the quotation right away 😊10:00 am
2cmx2cm Round shape
Waterproof
100
Ipoh
Need design assist5:43 pm ✓✓
Waterproof
100
Ipoh
Need design assist5:43 pm ✓✓
Here is your car sticker quotation request summary:
• Size & shape: 2 cm × 2 cm, round
• Material: Waterproof
• Quantity: 100 pieces
• Delivery location: Ipoh, West Malaysia
• Design: Design assistance required5:43 pm
• Size & shape: 2 cm × 2 cm, round
• Material: Waterproof
• Quantity: 100 pieces
• Delivery location: Ipoh, West Malaysia
• Design: Design assistance required5:43 pm
Please confirm whether these details are correct.5:43 pm
Yes5:43 pm ✓✓
Thank you—your quotation request has been submitted to our printing team.5:44 pm
▶0:125:47 pm ✓✓
🎧 Got your voice note. You want the sticker colour to match your name card — send me the artwork and we'll match it ✅5:47 pm
🖼️logo-reference.jpg5:48 pm ✓✓
🖼️ From your reference photo the logo is dark blue + gold. Our designer will match it on the round sticker 🎨5:48 pm
PDF
5:49 pm ✓✓logo-artwork.pdf1 page · 240 KB · pdf
📄 I've read your artwork file: vector, CMYK, 300 dpi — good for printing, no redraw needed 👍5:49 pm
Can you print on wood and deliver to Singapore within the same week?5:51 pm ✓✓
Wood printing with same-week delivery to Singapore — I'd rather confirm than guess 🙏 Let me get my colleague to reply here.5:51 pm
👤 Collins · StaffHi Raymond, Collins here 👋 Yes, we can print on wood. Same-week delivery to Singapore is possible with express shipping — quote coming shortly.5:52 pm
‹5👥
Notification group for demoChatshero Technical Support, Ma…
Today
Chatshero Tech…Tag: collins
Check: 18 Sept, 5:00 pm MYT
Total: 1 conversation5:00 pm
Check: 18 Sept, 5:00 pm MYT
Total: 1 conversation5:00 pm
Chatshero Tech…
Phone number : +60 11-1146 3455
Chat summary : Confirmed printing quotation request.
Reason : 🙋 Human needed · asked "Can you print on wood and deliver to Singapo…"
Chat link : studio.chatshero.dev/chat?conversationId=dc3d61bd…5:44 pm
AI Agent Builder v2🔗 studio.chatshero.dev
Customer name : RaymondPhone number : +60 11-1146 3455
Chat summary : Confirmed printing quotation request.
Reason : 🙋 Human needed · asked "Can you print on wood and deliver to Singapo…"
Chat link : studio.chatshero.dev/chat?conversationId=dc3d61bd…5:44 pm
Notification group for demonow
Chatshero Tech…: Customer name : Raymond · Chat summary : Confirmed printing quotation request…
点上面的步骤，或按 Next step，一步一步讲
Room Rental Demo
房间出租 AI：从问需求到算好入住费用
1
问候，列出公寓客户一问，AI 列出公寓让客户选
客户状态❄️ Cold🌤 Warm🔥 Hot客户选了公寓
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Room near LRT?
Cold
NS
1Nurul S
22m
Bot ·Female unit available?
Cold
R
Raymond
now
Bot · 1
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Can view this Sat?
Warm
R
1Rina
3h
Bot ·Car park included?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Short term 3 months?
Cold
Open
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👤 Unassigned ⌄
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Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Room Rental Demo
ChannelWhatsApp
Last activenow
Created7m
Hii
6:27 PM
Hi Raymond! I can help with your condominium rental enquiry.
6:27 PM • delivered
✦
1. Pelangi Utama
2. D'Vine Residence
3. Core Residence TRX
2. D'Vine Residence
3. Core Residence TRX
6:27 PM • delivered
✦
Which condominium do you prefer?
6:27 PM • delivered
✦
1
6:29 PM
🔧 Saved infocondo = pelangi_utama
🔧 Tagged contactadded warm • removed cold
👆 点下面的卡片，放大看系统画面
1
客户来询问「Hii」· 下午 6:27
2
AI 列出 3 个公寓Pelangi Utama、D'Vine、Core Residence TRX
3
客户选了 Pelangi Utama回一个号码就可以 → 🌤 Warm
2
一次问齐 10 项需求预算、人数、车位、入住日期……一次问完
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Room near LRT?
Cold
NS
1Nurul S
22m
Bot ·Female unit available?
Cold
R
Raymond
now
Bot · 1. Room budget: 850 2. Number of people …
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Can view this Sat?
Warm
R
1Rina
3h
Bot ·Car park included?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Short term 3 months?
Cold
Open
⚲ Events
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Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Room Rental Demo
ChannelWhatsApp
Last activenow
Created7m
To better assist you, please share:
1. Room budget:
2. Number of people staying:
3. Do you own a vehicle? (YES/NO)
4. Need a car park lot? (YES/NO)
5. Move-in date:
6. Tenancy period:
7. Gender:
8. Preferred unit: Female / Male / Mixed
9. Workplace area:
10. Nationality:
1. Room budget:
2. Number of people staying:
3. Do you own a vehicle? (YES/NO)
4. Need a car park lot? (YES/NO)
5. Move-in date:
6. Tenancy period:
7. Gender:
8. Preferred unit: Female / Male / Mixed
9. Workplace area:
10. Nationality:
6:30 PM • delivered
✦
1. Room budget: 850
2. Number of people staying: 1
3. Do you own a vehicle? YES
4. Need a car park lot? YES
5. Move-in date: Oct 01
6. Tenancy period: 1 years
7. Gender: male
8. Preferred unit: Male unit
9. Workplace area: cheras
10. Nationality: Malaysia
2. Number of people staying: 1
3. Do you own a vehicle? YES
4. Need a car park lot? YES
5. Move-in date: Oct 01
6. Tenancy period: 1 years
7. Gender: male
8. Preferred unit: Male unit
9. Workplace area: cheras
10. Nationality: Malaysia
6:30 PM
👆 点下面的卡片，放大看系统画面
1
10 项需求一次问不用来回问十次，客户也不嫌烦
2
客户照格式填好预算 RM850、1 人、要车位、10 月 1 日入住
3
资料存进 Google Sheet同事随时看得到每个客户的需求
3
按需求推荐房间AI 从客户的需求，挑出最合适的房间
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Room near LRT?
Cold
NS
1Nurul S
22m
Bot ·Female unit available?
Cold
R
Raymond
now
Bot · It has a queen bed and shared bathroom. …
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Can view this Sat?
Warm
R
1Rina
3h
Bot ·Car park included?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Short term 3 months?
Cold
Open
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👤 Unassigned ⌄
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Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Room Rental Demo
ChannelWhatsApp
Last activenow
Created7m
Your suitable option at Pelangi Utama is the Balcony Middle room.
6:31 PM • delivered
✦
6:31 PM • delivered
✦
It has a queen bed and shared bathroom. Utilities are included; air-conditioning is charged by meter at RM0.60 per unit.
6:31 PM • delivered
✦
👆 点下面的卡片，放大看系统画面
1
按预算和需求配对RM850 预算 → Balcony Middle room
2
发房间照片客户不用来看房，也先看得到
3
讲清楚房间设施queen bed、共用浴室、水电全包
4
列出入住总费用月租、订金、押金一次算清楚
客户状态❄️ Cold🌤 Warm🔥 Hot客户要继续
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Room near LRT?
Cold
NS
1Nurul S
22m
Bot ·Female unit available?
Cold
R
Raymond
now
Bot · Thanks, Raymond — your rental enquiry re…
Hot
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Can view this Sat?
Warm
R
1Rina
3h
Bot ·Car park included?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Short term 3 months?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Room Rental Demo
ChannelWhatsApp
Last activenow
Created7m
Balcony Middle — Pelangi Utama
Monthly rent: RM750
First-month booking fee: RM750
Refundable security deposit: RM1,500
Card/key deposit: RM100
Agreement fee: RM150
Total to prepare: RM2,500
Monthly rent: RM750
First-month booking fee: RM750
Refundable security deposit: RM1,500
Card/key deposit: RM100
Agreement fee: RM150
Total to prepare: RM2,500
6:31 PM • delivered
✦
Ok, I want to proceed
6:32 PM
🔧 Tagged contactadded hot • removed warm
Thanks, Raymond — your rental enquiry request has been sent to the team. They will contact you shortly 😊
6:32 PM • delivered
✦
👆 点下面的卡片，放大看系统画面
1
费用一次列清楚月租 RM750 · 总共要准备 RM2,500
2
客户确认要继续→ 🔥 Hot
3
请求送给团队AI 告诉客户同事会联络
5
通知同事接手群组马上收到客户资料和聊天链接
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Room near LRT?
Cold
NS
1Nurul S
22m
Bot ·Female unit available?
Cold
R
Raymond
now
Bot · Staff alerted
Hot
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Can view this Sat?
Warm
R
1Rina
3h
Bot ·Car park included?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Short term 3 months?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Room Rental Demo
ChannelWhatsApp
Last activenow
Created7m
Thanks, Raymond — your rental enquiry request has been sent to the team. They will contact you shortly 😊
6:32 PM • delivered
✦
🔧 Alert staff groupnotification sent
🔧 Chat statusstaff can take over
🔔 WhatsApp groupNotification group for demo
🔗 Chat linkstudio.chatshero.dev/chat
👆 点下面的卡片，放大看系统画面
1
群组马上收到通知手机响一声，不会漏掉客户
2
客户资料一起送到名字、电话、聊天摘要
3
点链接就能接手看到完整聊天记录，接着聊
✓
房东得到什么AI 处理大部分对话，答不到或要预约时，同事才接手
🎯 主要目标把询问，变成可以直接安排看房的客户需求、预算、入住日期一次收齐，同事拿到就能安排看房。
💬1Customer客户 WhatsApp 询问「Hii」· 6:27 pm
🏢2AI Agent列出 3 个公寓客户选 Pelangi Utama → Warm
📋3AI Agent10 项需求一次问齐预算、人数、车位、入住日期
🛏️4AI Agent按需求推荐房间Balcony Middle room + 照片
💰5AI Agent算好入住费用总共 RM2,500 → Hot
📊6AI Agent资料存进 Google Sheet每个客户需求都记下
🔔7Team通知同事群组收到聊天摘要和链接
🏁8Result同事安排看房6:32 pm 请求送出
⏰ 客户没回？AI 隔天自动跟进
⏱ 6:27 pm 客户询问 → 6:32 pm 请求送给团队
样板房SAMPLE ROOM💬☕📋☕🛏️☕⏰☕🧮☕🔔☕
🏠 房间出租 AI 办公室接待 正在回复客户
Lv.1
团队经验 1/6
今日询问20
看房5
转人工1
示例数据6:33
‹2C
Chatshero 3.0online
Today
Hii6:27 pm ✓✓
Hi Raymond! I can help with your condominium rental enquiry.6:27 pm
1. Pelangi Utama
2. D'Vine Residence
3. Core Residence TRX6:27 pm
2. D'Vine Residence
3. Core Residence TRX6:27 pm
Which condominium do you prefer?6:27 pm
16:29 pm ✓✓
To better assist you, please share:
1. Room budget:
2. Number of people staying:
3. Do you own a vehicle? (YES/NO)
4. Need a car park lot? (YES/NO)
5. Move-in date:
6. Tenancy period:
7. Gender:
8. Preferred unit: Female / Male / Mixed
9. Workplace area:
10. Nationality:6:30 pm
1. Room budget:
2. Number of people staying:
3. Do you own a vehicle? (YES/NO)
4. Need a car park lot? (YES/NO)
5. Move-in date:
6. Tenancy period:
7. Gender:
8. Preferred unit: Female / Male / Mixed
9. Workplace area:
10. Nationality:6:30 pm
1. Room budget: 850
2. Number of people staying: 1
3. Do you own a vehicle? YES
4. Need a car park lot? YES
5. Move-in date: Oct 01
6. Tenancy period: 1 years
7. Gender: male
8. Preferred unit: Male unit
9. Workplace area: cheras
10. Nationality: Malaysia6:30 pm ✓✓
2. Number of people staying: 1
3. Do you own a vehicle? YES
4. Need a car park lot? YES
5. Move-in date: Oct 01
6. Tenancy period: 1 years
7. Gender: male
8. Preferred unit: Male unit
9. Workplace area: cheras
10. Nationality: Malaysia6:30 pm ✓✓
Your suitable option at Pelangi Utama is the Balcony Middle room.6:31 pm
It has a queen bed and shared bathroom. Utilities are included; air-conditioning is charged by meter at RM0.60 per unit.6:31 pm
Balcony Middle — Pelangi Utama
Monthly rent: RM750
First-month booking fee: RM750
Refundable security deposit: RM1,500
Card/key deposit: RM100
Agreement fee: RM150
Total to prepare: RM2,5006:31 pm
Monthly rent: RM750
First-month booking fee: RM750
Refundable security deposit: RM1,500
Card/key deposit: RM100
Agreement fee: RM150
Total to prepare: RM2,5006:31 pm
Ok, I want to proceed6:32 pm ✓✓
Thanks, Raymond — your rental enquiry request has been sent to the team. They will contact you shortly 😊6:32 pm
‹5👥
Notification group for demoChatshero Technical Support, Ma…
Today
Chatshero Tech…Tag: collins
Check: 27 Sept, 9:00 am MYT
Total: 1 conversation6:00 pm
Check: 27 Sept, 9:00 am MYT
Total: 1 conversation6:00 pm
Chatshero Tech…
Phone number : +60 11-5689 1310
Chat summary : Customer is ready to proceed with a room viewing or rental enquiry.
Chat link : studio.chatshero.dev/chat?conversationId=6b5a1725…6:32 pm
AI Agent Builder v2🔗 studio.chatshero.dev
Customer name : Raymond TanPhone number : +60 11-5689 1310
Chat summary : Customer is ready to proceed with a room viewing or rental enquiry.
Chat link : studio.chatshero.dev/chat?conversationId=6b5a1725…6:32 pm
Notification group for demonow
Chatshero Tech…: Customer name : Raymond Tan · Chat summary : Customer is ready to proceed with a room viewing…
点上面的步骤，或按 Next step，一步一步讲
Interior Design Demo
室内设计 AI：从了解项目到约好设计咨询
1
问候，了解项目AI 先问住宅还是商业、什么屋型
客户状态❄️ Cold🌤 Warm🔥 Hot客户讲了项目
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Kitchen cabinet quote?
Cold
NS
1Nurul S
22m
Bot ·Do you cover JB?
Cold
R
Raymond
now
Bot · condo
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Office renovation
Warm
R
1Rina
3h
Bot ·3D design free?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Budget RM50k enough?
Cold
Open
⚲ Events
👤 Unassigned ⌄
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Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Interior Design Demo
ChannelWhatsApp
Last activenow
Created7m
hii 👋
9:54 AM
Hi 😊 Welcome to Chatshero Interior Design.
9:55 AM • delivered
✦
We specialize in home and commercial space design, renovation, and space planning.
9:55 AM • delivered
✦
May I know:
1. Is this for residential or commercial:
2. Property type (condo / landed / office / shop):
1. Is this for residential or commercial:
2. Property type (condo / landed / office / shop):
9:55 AM • delivered
✦
Residential
9:55 AM
condo
9:55 AM
🔧 Saved infotype = residential • property = condo
🔧 Tagged contactadded warm • removed cold
👆 点下面的卡片，放大看系统画面
1
客户来询问「hii」· 上午 9:54
2
介绍服务，再问项目住宅还是商业？什么屋型？
3
客户回答住宅 · condo → 🌤 Warm
2
发设计风格参考客户看图选风格，也可以发自己的参考照片
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Kitchen cabinet quote?
Cold
NS
1Nurul S
22m
Bot ·Do you cover JB?
Cold
R
Raymond
now
Bot · Thank you for the details 🙌
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Office renovation
Warm
R
1Rina
3h
Bot ·3D design free?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Budget RM50k enough?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Interior Design Demo
ChannelWhatsApp
Last activenow
Created7m
Here are some design styles for your reference 👇
9:56 AM • delivered
✦
9:56 AM • delivered
✦
Which style do you prefer? 😊 You may also send us any reference photos you like, so we can better understand your preferred style.
9:56 AM • delivered
✦
Would prefer modern style
9:57 AM
Thank you for the details 🙌
9:57 AM • delivered
✦
🔧 Saved infostyle = modern
👆 点下面的卡片，放大看系统画面
1
发 4 种设计风格客户一看图就知道要什么
2
请客户选风格也可以发自己喜欢的参考照片
3
客户选了现代风格✓ 风格：Modern
3
问预算 + 分享作品预算、完工时间、面积、地点一次问齐
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Kitchen cabinet quote?
Cold
NS
1Nurul S
22m
Bot ·Do you cover JB?
Cold
R
Raymond
now
Bot · We focus on space functionality, smart s…
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Office renovation
Warm
R
1Rina
3h
Bot ·3D design free?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Budget RM50k enough?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Interior Design Demo
ChannelWhatsApp
Last activenow
Created7m
To propose accurately, may I know:
1. Estimated budget range:
2. Target completion timeline:
3. Built-up size (sqft):
4. Which areas would you like us to design:
5. Project location (Currently we cover Johor area only 😊)
1. Estimated budget range:
2. Target completion timeline:
3. Built-up size (sqft):
4. Which areas would you like us to design:
5. Project location (Currently we cover Johor area only 😊)
9:57 AM • delivered
✦
Below Rm100k
3 months
545 sqft
living hall + ceiling
Danga Bay
3 months
545 sqft
living hall + ceiling
Danga Bay
10:01 AM
🔧 Saved infobudget = <100k • size = 545 sqft • area = Danga Bay
Based on your modern minimalist preference, here are some of our recent projects 😊
10:01 AM • delivered
✦
We focus on space functionality, smart storage solutions, and premium finishing to ensure long-term quality.
10:01 AM • delivered
✦
👆 点下面的卡片，放大看系统画面
1
5 项资料一次问预算、时间、面积、要设计哪里、地点
2
客户一次回答10 万以下 · 3 个月 · 545 sqft · Danga Bay
3
按风格分享作品现代简约的过往项目
4
收资料 + 约咨询名字、电话、地址、日期、时间
客户状态❄️ Cold🌤 Warm🔥 Hot客户给了咨询时间
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Kitchen cabinet quote?
Cold
NS
1Nurul S
22m
Bot ·Do you cover JB?
Cold
R
Raymond
now
Bot · They will contact you to confirm the con…
Hot
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Office renovation
Warm
R
1Rina
3h
Bot ·3D design free?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Budget RM50k enough?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Interior Design Demo
ChannelWhatsApp
Last activenow
Created7m
Raymond
601111463455
601111463455
10:02 AM
Thanks, Raymond 😊
10:03 AM • delivered
✦
3. Project Address:
4. Preferred Date:
5. Preferred Time:
4. Preferred Date:
5. Preferred Time:
10:03 AM • delivered
✦
No. 15, Jalan Indah 8/12, Taman Bukit Indah
10th Oct 10am
10am
10th Oct 10am
10am
10:03 AM
🔧 Tagged contactadded hot • removed warm
🔧 Sync lead to google sheet{"lead_potential":"hot"}
Thank you, Raymond 😊 Your consultation request has been shared with our design team.
10:04 AM • delivered
✦
They will contact you to confirm the consultation details for 10 October 2026 at 10:00 AM. Your appointment is not confirmed yet.
10:04 AM • delivered
✦
👆 点下面的卡片，放大看系统画面
1
收名字和电话同事等下直接联络
2
收地址和想约的时间10 月 10 日 上午 10 点 → 🔥 Hot
3
讲清楚还没确认设计团队会联络确认时间
5
通知设计团队群组马上收到咨询请求
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Kitchen cabinet quote?
Cold
NS
1Nurul S
22m
Bot ·Do you cover JB?
Cold
R
Raymond
now
Bot · Staff alerted
Hot
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Office renovation
Warm
R
1Rina
3h
Bot ·3D design free?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Budget RM50k enough?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Interior Design Demo
ChannelWhatsApp
Last activenow
Created7m
They will contact you to confirm the consultation details for 10 October 2026 at 10:00 AM. Your appointment is not confirmed yet.
10:04 AM • delivered
✦
🔧 Alert staff groupnotification sent
🔧 Chat statusstaff can take over
🔔 WhatsApp groupNotification group for demo
🔗 Chat linkstudio.chatshero.dev/chat
👆 点下面的卡片，放大看系统画面
1
群组马上收到通知手机响一声，不会漏掉客户
2
客户资料一起送到名字、电话、聊天摘要
3
点链接就能接手看到完整聊天记录，接着聊
✓
设计公司得到什么AI 处理大部分对话，答不到或要预约时，同事才接手
🎯 主要目标把询问，变成约好的设计咨询风格、预算、面积、地点一次收齐，设计团队拿到就能准备提案。
💬1Customer客户 WhatsApp 询问「hii」· 9:54 am
🏠2AI Agent了解项目住宅 · condo → Warm
🖼️3AI Agent发设计风格客户选现代风格
📐4AI Agent5 项资料一次问齐预算、时间、面积、地点
🏆5AI Agent分享过往作品按现代简约风格
📅6AI Agent收地址和时间10 Oct 10am → Hot
🔔7Team通知设计团队群组收到咨询请求
🏁8Result团队确认咨询时间10:04 am 请求送出
⏰ 客户没回？AI 隔天自动跟进
⏱ 9:54 am 客户询问 → 10:04 am 咨询请求送出
设计展厅SHOWROOM💬☕🎨☕📅☕⏰☕📐☕🔔☕
🛋️ 室内设计 AI 办公室接待 正在回复客户
Lv.1
团队经验 1/6
今日询问20
咨询4
转人工1
示例数据10:06
‹2C
Chatshero 3.0online
Today
hii 👋9:54 am ✓✓
Hi 😊 Welcome to Chatshero Interior Design.9:55 am
We specialize in home and commercial space design, renovation, and space planning.9:55 am
May I know:
1. Is this for residential or commercial:
2. Property type (condo / landed / office / shop):9:55 am
1. Is this for residential or commercial:
2. Property type (condo / landed / office / shop):9:55 am
Residential9:55 am ✓✓
condo9:55 am ✓✓
Here are some design styles for your reference 👇9:56 am
Which style do you prefer? 😊 You may also send us any reference photos you like, so we can better understand your preferred style.9:56 am
Would prefer modern style9:57 am ✓✓
Thank you for the details 🙌9:57 am
To propose accurately, may I know:
1. Estimated budget range:
2. Target completion timeline:
3. Built-up size (sqft):
4. Which areas would you like us to design:
5. Project location (Currently we cover Johor area only 😊)9:57 am
1. Estimated budget range:
2. Target completion timeline:
3. Built-up size (sqft):
4. Which areas would you like us to design:
5. Project location (Currently we cover Johor area only 😊)9:57 am
Below Rm100k
3 months
545 sqft
living hall + ceiling
Danga Bay10:01 am ✓✓
3 months
545 sqft
living hall + ceiling
Danga Bay10:01 am ✓✓
Based on your modern minimalist preference, here are some of our recent projects 😊10:01 am
We focus on space functionality, smart storage solutions, and premium finishing to ensure long-term quality.10:01 am
Raymond
60111146345510:02 am ✓✓
60111146345510:02 am ✓✓
Thanks, Raymond 😊10:03 am
3. Project Address:
4. Preferred Date:
5. Preferred Time:10:03 am
4. Preferred Date:
5. Preferred Time:10:03 am
No. 15, Jalan Indah 8/12, Taman Bukit Indah
10th Oct 10am
10am10:03 am ✓✓
10th Oct 10am
10am10:03 am ✓✓
Thank you, Raymond 😊 Your consultation request has been shared with our design team.10:04 am
They will contact you to confirm the consultation details for 10 October 2026 at 10:00 AM. Your appointment is not confirmed yet.10:04 am
‹5👥
Notification group for demoChatshero Technical Support, Ma…
Today
Chatshero Tech…Tag: collins
Check: 27 Sept, 9:00 am MYT
Total: 1 conversation6:00 pm
Check: 27 Sept, 9:00 am MYT
Total: 1 conversation6:00 pm
Chatshero Tech…
Phone number : +60 11-5689 1310
Chat summary : Confirmed interior-design consultation request.
Chat link : studio.chatshero.dev/chat?conversationId=45d7dac8…10:04 am
AI Agent Builder v2🔗 studio.chatshero.dev
Customer name : Raymond TanPhone number : +60 11-5689 1310
Chat summary : Confirmed interior-design consultation request.
Chat link : studio.chatshero.dev/chat?conversationId=45d7dac8…10:04 am
Notification group for demonow
Chatshero Tech…: Customer name : Raymond Tan · Chat summary : Confirmed interior-design consultation request…
点上面的步骤，或按 Next step，一步一步讲
Beauty Demo
美容 AI：从了解皮肤到约好首次体验
1
问候，选方向AI 先问想了解身体调理还是皮肤管理
客户状态❄️ Cold🌤 Warm🔥 Hot客户选了皮肤管理
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·脸部护理多少钱？
Cold
NS
1Nurul S
22m
Bot ·有没有 promo?
Cold
R
Raymond
now
Bot · 皮肤
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Acne treatment?
Warm
R
1Rina
3h
Bot ·星期天有开吗？
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Slimming package?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxNatureGlow Beauty Demo
ChannelWhatsApp
Last activenow
Created7m
Hii
1:55 PM
1:56 PM • delivered
✦
嗨，欢迎来到 NatureGlow！我们可以先了解您的需求，再为您介绍合适的护理方向。
1:56 PM • delivered
✦
您想先了解哪一项？请选择一个：
1. 身体调理 (Body)
2. 皮肤管理 (Skin)
1. 身体调理 (Body)
2. 皮肤管理 (Skin)
1:56 PM • delivered
✦
皮肤
1:56 PM
🔧 Saved infointerest = skin
🔧 Tagged contactadded warm • removed cold
👆 点下面的卡片，放大看系统画面
1
发品牌图片欢迎客户第一眼就看到店的品牌
2
身体还是皮肤？客户选一个方向就好
3
客户选皮肤管理→ 🌤 Warm
2
了解客户皮肤问性别、年龄、最想改善什么、多久了
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·脸部护理多少钱？
Cold
NS
1Nurul S
22m
Bot ·有没有 promo?
Cold
R
Raymond
now
Bot · 差不多1个月
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Acne treatment?
Warm
R
1Rina
3h
Bot ·星期天有开吗？
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Slimming package?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxNatureGlow Beauty Demo
ChannelWhatsApp
Last activenow
Created7m
好的，我们先了解皮肤管理。请问您的性别和年龄是？
1:56 PM • delivered
✦
24 男
1:57 PM
您目前最想改善哪方面的皮肤状况？
例如
1. 痘痘问题
2. 敏感泛红
3. 毛孔粗大
4. 色斑暗沉
5. 抗老或细纹
例如
1. 痘痘问题
2. 敏感泛红
3. 毛孔粗大
4. 色斑暗沉
5. 抗老或细纹
1:57 PM • delivered
✦
毛孔粗大
1:57 PM
了解，您主要在意毛孔粗大。这个情况大约持续多久了？
1:58 PM • delivered
✦
差不多1个月
1:58 PM
🔧 Saved infogender = male • age = 24 • concern = pores • 1 month
👆 点下面的卡片，放大看系统画面
1
问性别和年龄24 岁 · 男
2
问最想改善什么客户选：毛孔粗大
3
问持续多久差不多 1 个月，资料都记下
3
推荐首次体验按皮肤问题推荐护理，讲清楚价钱
客户状态❄️ Cold🌤 Warm🔥 Hot客户想预约
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·脸部护理多少钱？
Cold
NS
1Nurul S
22m
Bot ·有没有 promo?
Cold
R
Raymond
now
Bot · 可以
Hot
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Acne treatment?
Warm
R
1Rina
3h
Bot ·星期天有开吗？
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Slimming package?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxNatureGlow Beauty Demo
ChannelWhatsApp
Last activenow
Created7m
1:58 PM • delivered
✦
脸部护理首次体验 RM158（会根据肤质推荐 1 个最适合的护理）
• 无任何隐藏费用
• 护理当天可享 AI 问诊费全免
• 无任何隐藏费用
• 护理当天可享 AI 问诊费全免
1:59 PM • delivered
✦
您想预约首次体验吗？
1:59 PM • delivered
✦
可以
1:59 PM
🔧 Tagged contactadded hot • removed warm
👆 点下面的卡片，放大看系统画面
1
按皮肤问题推荐脸部护理首次体验
2
讲清楚价钱RM158，没有隐藏费用
3
客户想预约「可以」→ 🔥 Hot
4
约日期和时间问想约哪天几点，再转给负责人确认
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·脸部护理多少钱？
Cold
NS
1Nurul S
22m
Bot ·有没有 promo?
Cold
R
Raymond
now
Bot · 好的，已将您希望在 10 月 10 日上午 10 点到店的信息转给 Willia…
Hot
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Acne treatment?
Warm
R
1Rina
3h
Bot ·星期天有开吗？
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Slimming package?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxNatureGlow Beauty Demo
ChannelWhatsApp
Last activenow
Created7m
好的，请问您想哪一天、几点过来？
2:00 PM • delivered
✦
10 Oct 10am
2:01 PM
🔧 Saved infodate = 10 Oct • time = 10am
🔧 Sync lead to google sheet{"lead_potential":"hot"}
好的，已将您希望在 10 月 10 日上午 10 点到店的信息转给 William。他会联系您确认时段；目前还未完成预约。
2:01 PM • delivered
✦
👆 点下面的卡片，放大看系统画面
1
问想约哪天几点客户直接回答就好
2
客户想 10 月 10 日 上午 10 点时间记下
3
转给 William 确认讲清楚还没完成预约
5
通知负责人群组马上收到预约请求
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·脸部护理多少钱？
Cold
NS
1Nurul S
22m
Bot ·有没有 promo?
Cold
R
Raymond
now
Bot · Staff alerted
Hot
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Acne treatment?
Warm
R
1Rina
3h
Bot ·星期天有开吗？
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Slimming package?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxNatureGlow Beauty Demo
ChannelWhatsApp
Last activenow
Created7m
好的，已将您希望在 10 月 10 日上午 10 点到店的信息转给 William。他会联系您确认时段；目前还未完成预约。
2:01 PM • delivered
✦
🔧 Alert staff groupnotification sent
🔧 Chat statusstaff can take over
🔔 WhatsApp groupNotification group for demo
🔗 Chat linkstudio.chatshero.dev/chat
👆 点下面的卡片，放大看系统画面
1
群组马上收到通知手机响一声，不会漏掉客户
2
客户资料一起送到名字、电话、聊天摘要
3
点链接就能接手看到完整聊天记录，接着聊
✓
美容院得到什么AI 处理大部分对话，答不到或要预约时，同事才接手
🎯 主要目标把询问，变成约好的首次体验皮肤问题、想约的时间一次收齐，负责人拿到就能确认预约。
💬1Customer客户 WhatsApp 询问「Hii」· 1:55 pm
🌿2AI Agent身体还是皮肤客户选皮肤管理 → Warm
🧑3AI Agent了解客户24 岁 · 男
🔍4AI Agent问皮肤问题毛孔粗大 · 1 个月
💆5AI Agent推荐首次体验RM158 → Hot
📅6AI Agent收预约时间10 Oct 10am
🔔7Team通知负责人群组收到预约请求
🏁8ResultWilliam 确认时段2:01 pm 请求送出
⏰ 客户没回？AI 隔天自动跟进
⏱ 1:55 pm 客户询问 → 2:01 pm 预约请求送出
护理室TREATMENT ROOM💬☕🔍☕💆☕⏰☕📅☕🔔☕
💆 美容院 AI 办公室接待 正在回复客户
Lv.1
团队经验 1/6
今日询问20
体验5
转人工1
示例数据2:03
‹2C
Chatshero 3.0online
Today
Hii1:55 pm ✓✓
嗨，欢迎来到 NatureGlow！我们可以先了解您的需求，再为您介绍合适的护理方向。1:56 pm
您想先了解哪一项？请选择一个：
1. 身体调理 (Body)
2. 皮肤管理 (Skin)1:56 pm
1. 身体调理 (Body)
2. 皮肤管理 (Skin)1:56 pm
皮肤1:56 pm ✓✓
好的，我们先了解皮肤管理。请问您的性别和年龄是？1:56 pm
24 男1:57 pm ✓✓
您目前最想改善哪方面的皮肤状况？
例如
1. 痘痘问题
2. 敏感泛红
3. 毛孔粗大
4. 色斑暗沉
5. 抗老或细纹1:57 pm
例如
1. 痘痘问题
2. 敏感泛红
3. 毛孔粗大
4. 色斑暗沉
5. 抗老或细纹1:57 pm
毛孔粗大1:57 pm ✓✓
了解，您主要在意毛孔粗大。这个情况大约持续多久了？1:58 pm
差不多1个月1:58 pm ✓✓
脸部护理首次体验 RM158（会根据肤质推荐 1 个最适合的护理）
• 无任何隐藏费用
• 护理当天可享 AI 问诊费全免1:59 pm
• 无任何隐藏费用
• 护理当天可享 AI 问诊费全免1:59 pm
您想预约首次体验吗？1:59 pm
可以1:59 pm ✓✓
好的，请问您想哪一天、几点过来？2:00 pm
10 Oct 10am2:01 pm ✓✓
好的，已将您希望在 10 月 10 日上午 10 点到店的信息转给 William。他会联系您确认时段；目前还未完成预约。2:01 pm
‹5👥
Notification group for demoChatshero Technical Support, Ma…
Today
Chatshero Tech…Tag: collins
Check: 27 Sept, 9:00 am MYT
Total: 1 conversation6:00 pm
Check: 27 Sept, 9:00 am MYT
Total: 1 conversation6:00 pm
Chatshero Tech…
Customer: Raymond Tan
Phone: +60 11-5689 1310
Please contact William at 60188888888.
Reason: 客户想预约皮肤管理首次体验；男，24 岁，主要关注毛孔粗大约 1 个月，偏好 10 Oct 10am，请 William 确认时段。2:01 pm
AI Agent Builder v2🔗 studio.chatshero.dev
NatureGlow booking requestCustomer: Raymond Tan
Phone: +60 11-5689 1310
Please contact William at 60188888888.
Reason: 客户想预约皮肤管理首次体验；男，24 岁，主要关注毛孔粗大约 1 个月，偏好 10 Oct 10am，请 William 确认时段。2:01 pm
Notification group for demonow
Chatshero Tech…: NatureGlow booking request · Customer: Raymond Tan · 偏好 10 Oct 10am…
点上面的步骤，或按 Next step，一步一步讲
Loan Demo
贷款 AI：从筛选资格到收齐申请资料
1
问候，问客户状况Wilson 自我介绍，再问客户遇到什么问题
客户状态❄️ Cold🌤 Warm🔥 Hot客户讲了状况
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Boleh consolidate loan?
Cold
NS
1Nurul S
22m
Bot ·CTOS rendah boleh?
Cold
R
Raymond
now
Bot · I understand you're dealing with high cr…
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Berapa lama approve?
Warm
R
1Rina
3h
Bot ·Kerja SG boleh apply?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·AKPK boleh?
Cold
Open
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Assign to me
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Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Loan Demo
ChannelWhatsApp
Last activenow
Created7m
Hii
6:15 PM
Hi! 👋 Thank you for contacting us! I'm Wilson from Loan Agency, a bank loan specialist!
6:16 PM • delivered
✦
We are a bank loan company with an experienced team in the banking industry!
6:16 PM • delivered
✦
Could you please tell me about your current situation?
1. High credit card debt
2. Delinquent bank loan payments
3. Low CTOS/CCRIS score (below 600)
4. Not much money left after paying off the bank loan
5. Have an AKPK or SAA record?
1. High credit card debt
2. Delinquent bank loan payments
3. Low CTOS/CCRIS score (below 600)
4. Not much money left after paying off the bank loan
5. Have an AKPK or SAA record?
6:16 PM • delivered
✦
1
6:16 PM
I understand you're dealing with high credit card debt.
6:16 PM • delivered
✦
🔧 Saved infosituation = credit_card_debt
🔧 Tagged contactadded warm • removed cold
👆 点下面的卡片，放大看系统画面
1
Wilson 自我介绍贷款专员，建立信任
2
问客户状况卡债、逾期、CTOS 低、AKPK
3
客户选：卡债太高→ 🌤 Warm
2
收入筛选受雇还是自由业、哪种公司、月薪多少
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Boleh consolidate loan?
Cold
NS
1Nurul S
22m
Bot ·CTOS rendah boleh?
Cold
R
Raymond
now
Bot · Your RM3,000 gross monthly income meets …
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Berapa lama approve?
Warm
R
1Rina
3h
Bot ·Kerja SG boleh apply?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·AKPK boleh?
Cold
Open
⚲ Events
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R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Loan Demo
ChannelWhatsApp
Last activenow
Created7m
Is your income from employment in Malaysia, work in Singapore, or freelance work?
6:16 PM • delivered
✦
employment
6:17 PM
Do you work for a government agency, a multinational corporation, or a private organization/SME?
6:17 PM • delivered
✦
private
6:18 PM
What is your gross monthly income in RM, before deductions such as EPF and PCB?
6:18 PM • delivered
✦
3000
6:20 PM
Your RM3,000 gross monthly income meets the initial income requirement for this option.
6:20 PM • delivered
✦
🔧 Saved infoemployment = private • income = 3000
👆 点下面的卡片，放大看系统画面
1
受雇还是自由业自由业者不适用，礼貌说明
2
政府还是私人公司不同公司，门槛不同
3
月薪 RM3,000 符合私人公司 ≥ RM3,000 ✓
3
官司筛选 + 要文件没有官司才继续，再列出要的 4 份文件
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Boleh consolidate loan?
Cold
NS
1Nurul S
22m
Bot ·CTOS rendah boleh?
Cold
R
Raymond
now
Bot · Please provide these four documents: 1. …
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Berapa lama approve?
Warm
R
1Rina
3h
Bot ·Kerja SG boleh apply?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·AKPK boleh?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Loan Demo
ChannelWhatsApp
Last activenow
Created7m
Do you have any legal or summon case?
6:20 PM • delivered
✦
no
6:20 PM
🔧 Saved infolegal_case = no
Please provide these four documents:
1. CTOS Report
2. Your latest monthly salary slip
3. A photo of your IC card (front)
4. A photo of your IC card (back)
1. CTOS Report
2. Your latest monthly salary slip
3. A photo of your IC card (front)
4. A photo of your IC card (back)
6:21 PM • delivered
✦
👆 点下面的卡片，放大看系统画面
1
问有没有官司有官司就到此停止
2
客户说没有继续（只是初步筛选）
3
列出 4 份文件CTOS、Payslip、IC 正反面
4
收 4 份文件每收到一份就确认，只问还缺的
客户状态❄️ Cold🌤 Warm🔥 Hot4 份文件齐全
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Boleh consolidate loan?
Cold
NS
1Nurul S
22m
Bot ·CTOS rendah boleh?
Cold
R
Raymond
now
Bot · I've received your monthly salary slip. …
Hot
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Berapa lama approve?
Warm
R
1Rina
3h
Bot ·Kerja SG boleh apply?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·AKPK boleh?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Loan Demo
ChannelWhatsApp
Last activenow
Created7m
6:21 PM
I've received the IC front and IC back photos. Could you send your CTOS Report and latest monthly salary slip?
6:21 PM • delivered
✦
6:21 PM
I've received your monthly salary slip. Could you send your CTOS Report?
6:22 PM • delivered
✦
6:22 PM
🔧 Saved infodocuments = ic_front, ic_back, payslip, ctos
🔧 Tagged contactadded hot • removed warm
👆 点下面的卡片，放大看系统画面
1
看懂 IC 正反面收到就确认，不用人手检查
2
看懂 Payslip每收到一份，只问还缺的
3
收到 CTOS，4 份齐全→ 🔥 Hot
5
收 10 项个人资料名字、IC、地址、婚姻……一次问完
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Boleh consolidate loan?
Cold
NS
1Nurul S
22m
Bot ·CTOS rendah boleh?
Cold
R
Raymond
now
Bot · Thank you for sending your documents and…
Hot
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Berapa lama approve?
Warm
R
1Rina
3h
Bot ·Kerja SG boleh apply?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·AKPK boleh?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Loan Demo
ChannelWhatsApp
Last activenow
Created7m
Please share these details:
1. Full name
2. IC number
3. Address
4. Number of dependants
5. Living arrangement
6. Marital status
7. Race
8. Religion
9. Education level
10. Email address
1. Full name
2. IC number
3. Address
4. Number of dependants
5. Living arrangement
6. Marital status
7. Race
8. Religion
9. Education level
10. Email address
6:23 PM • delivered
✦
Full name: Ahmad Firdaus bin Rahman
IC number: 900101-10-1234
Address: No. 25, Jalan Melur 3, Taman Seri Murni, 81100 Johor Bahru
Number of dependants: 2
Living arrangement: Renting
Marital status: Married
Race: Malay
Religion: Islam
Education level: Diploma
Email address: ahmad.firdaus.test@gmail.com
IC number: 900101-10-1234
Address: No. 25, Jalan Melur 3, Taman Seri Murni, 81100 Johor Bahru
Number of dependants: 2
Living arrangement: Renting
Marital status: Married
Race: Malay
Religion: Islam
Education level: Diploma
Email address: ahmad.firdaus.test@gmail.com
6:24 PM
🔧 Sync lead to google sheet{"application":"complete"}
Thank you for sending your documents and information. The loan team has been alerted and will review your application details.
6:24 PM • delivered
✦
👆 点下面的卡片，放大看系统画面
1
10 项资料一次问客户不用来回回答
2
客户一次填好资料存进 Google Sheet
3
告诉客户团队会跟进贷款团队会审核申请
6
通知贷款团队资料齐全，群组马上收到通知
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Boleh consolidate loan?
Cold
NS
1Nurul S
22m
Bot ·CTOS rendah boleh?
Cold
R
Raymond
now
Bot · Staff alerted
Hot
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Berapa lama approve?
Warm
R
1Rina
3h
Bot ·Kerja SG boleh apply?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·AKPK boleh?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Loan Demo
ChannelWhatsApp
Last activenow
Created7m
Thank you for sending your documents and information. The loan team has been alerted and will review your application details.
6:24 PM • delivered
✦
🔧 Alert staff groupnotification sent
🔧 Chat statusstaff can take over
🔔 WhatsApp groupNotification group for demo
🔗 Chat linkstudio.chatshero.dev/chat
👆 点下面的卡片，放大看系统画面
1
群组马上收到通知手机响一声，不会漏掉客户
2
客户资料一起送到名字、电话、聊天摘要
3
点链接就能接手看到完整聊天记录，接着聊
✓
贷款公司得到什么AI 处理大部分对话，答不到或要预约时，同事才接手
🎯 主要目标把询问，变成资料齐全的贷款申请先筛选资格，再收齐文件和资料，贷款团队拿到就能审核。
💬1Customer客户 WhatsApp 询问「Hii」· 6:15 pm
🧭2AI Agent问客户状况卡债太高 → Warm
💼3AI Agent收入筛选私人公司 · RM3,000 ✓
⚖️4AI Agent官司筛选没有官司，继续
📄5AI Agent收 4 份文件IC、Payslip、CTOS → Hot
📝6AI Agent收 10 项个人资料名字、IC、地址……
🔔7Team通知贷款团队群组收到完整申请
🏁8Result团队审核申请6:24 pm 资料齐全
⏰ 客户没回？AI 隔天自动跟进
⏱ 6:15 pm 客户询问 → 6:24 pm 申请资料齐全
会议室MEETING ROOM💬☕✅☕📄☕⏰☕📝☕🔔☕
🏦 贷款 AI 办公室接待 正在回复客户
Lv.1
团队经验 1/7
今日询问20
申请4
转人工1
示例数据6:27
‹2C
Chatshero 3.0online
Today
Hii6:15 pm ✓✓
Hi! 👋 Thank you for contacting us! I'm Wilson from Loan Agency, a bank loan specialist!6:16 pm
We are a bank loan company with an experienced team in the banking industry!6:16 pm
Could you please tell me about your current situation?
1. High credit card debt
2. Delinquent bank loan payments
3. Low CTOS/CCRIS score (below 600)
4. Not much money left after paying off the bank loan
5. Have an AKPK or SAA record?6:16 pm
1. High credit card debt
2. Delinquent bank loan payments
3. Low CTOS/CCRIS score (below 600)
4. Not much money left after paying off the bank loan
5. Have an AKPK or SAA record?6:16 pm
16:16 pm ✓✓
I understand you're dealing with high credit card debt.6:16 pm
Is your income from employment in Malaysia, work in Singapore, or freelance work?6:16 pm
employment6:17 pm ✓✓
Do you work for a government agency, a multinational corporation, or a private organization/SME?6:17 pm
private6:18 pm ✓✓
What is your gross monthly income in RM, before deductions such as EPF and PCB?6:18 pm
30006:20 pm ✓✓
Your RM3,000 gross monthly income meets the initial income requirement for this option.6:20 pm
Do you have any legal or summon case?6:20 pm
no6:20 pm ✓✓
Please provide these four documents:
1. CTOS Report
2. Your latest monthly salary slip
3. A photo of your IC card (front)
4. A photo of your IC card (back)6:21 pm
1. CTOS Report
2. Your latest monthly salary slip
3. A photo of your IC card (front)
4. A photo of your IC card (back)6:21 pm
I've received the IC front and IC back photos. Could you send your CTOS Report and latest monthly salary slip?6:21 pm
I've received your monthly salary slip. Could you send your CTOS Report?6:22 pm
Please share these details:
1. Full name
2. IC number
3. Address
4. Number of dependants
5. Living arrangement
6. Marital status
7. Race
8. Religion
9. Education level
10. Email address6:23 pm
1. Full name
2. IC number
3. Address
4. Number of dependants
5. Living arrangement
6. Marital status
7. Race
8. Religion
9. Education level
10. Email address6:23 pm
Full name: Ahmad Firdaus bin Rahman
IC number: 900101-10-1234
Address: No. 25, Jalan Melur 3, Taman Seri Murni, 81100 Johor Bahru
Number of dependants: 2
Living arrangement: Renting
Marital status: Married
Race: Malay
Religion: Islam
Education level: Diploma
Email address: ahmad.firdaus.test@gmail.com6:24 pm ✓✓
IC number: 900101-10-1234
Address: No. 25, Jalan Melur 3, Taman Seri Murni, 81100 Johor Bahru
Number of dependants: 2
Living arrangement: Renting
Marital status: Married
Race: Malay
Religion: Islam
Education level: Diploma
Email address: ahmad.firdaus.test@gmail.com6:24 pm ✓✓
Thank you for sending your documents and information. The loan team has been alerted and will review your application details.6:24 pm
‹5👥
Notification group for demoChatshero Technical Support, Ma…
Today
Chatshero Tech…Tag: collins
Check: 27 Sept, 9:00 am MYT
Total: 1 conversation6:00 pm
Check: 27 Sept, 9:00 am MYT
Total: 1 conversation6:00 pm
Chatshero Tech…
Phone number : +60 11-5689 1310
Chat summary : Completed loan application documents received.
Chat link : studio.chatshero.dev/chat?conversationId=d40f2c2e…6:24 pm
AI Agent Builder v2🔗 studio.chatshero.dev
Customer name : Raymond TanPhone number : +60 11-5689 1310
Chat summary : Completed loan application documents received.
Chat link : studio.chatshero.dev/chat?conversationId=d40f2c2e…6:24 pm
Notification group for demonow
Chatshero Tech…: Customer name : Raymond Tan · Chat summary : Completed loan application documents received…
点上面的步骤，或按 Next step，一步一步讲
Motorcycle Demo
摩托车 AI：从选车款到收齐贷款申请
1
问候，列出车款AI 列出 5 个有货车款，问要哪一款
客户状态❄️ Cold🌤 Warm🔥 Hot客户选了车款
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Y16ZR ada stok?
Cold
NS
1Nurul S
22m
Bot ·Deposit paling rendah?
Cold
R
Raymond
now
Bot · Yamaha Y15ZR
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Boleh trade-in?
Warm
R
1Rina
3h
Bot ·RS-X ada warna biru?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Loan 5 tahun berapa?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Motorcycle Demo
ChannelWhatsApp
Last activenow
Created7m
Hii
9:43 AM
Hai! Selamat datang ke Bikeshop 😊 Antara motor yang ada sekarang:
1. Yamaha Y15ZR
2. Yamaha Y16ZR ABS
3. Keeway EVO XDV180
4. QJMotor SRK250 RD
5. QJMotor SRV250 AMT
1. Yamaha Y15ZR
2. Yamaha Y16ZR ABS
3. Keeway EVO XDV180
4. QJMotor SRK250 RD
5. QJMotor SRV250 AMT
9:43 AM • delivered
✦
Model mana yang anda berminat?
9:43 AM • delivered
✦
Yamaha Y15ZR
9:44 AM
🔧 Saved infomodel = yamaha_y15zr
🔧 Tagged contactadded warm • removed cold
👆 点下面的卡片，放大看系统画面
1
列出 5 个有货车款先不发照片，让客户选
2
问要哪一款客户回车款名字就可以
3
客户选 Yamaha Y15ZR→ 🌤 Warm
2
发车照，问现金或贷款选了车款才发照片，再问怎么付
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Y16ZR ada stok?
Cold
NS
1Nurul S
22m
Bot ·Deposit paling rendah?
Cold
R
Raymond
now
Bot · loan
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Boleh trade-in?
Warm
R
1Rina
3h
Bot ·RS-X ada warna biru?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Loan 5 tahun berapa?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Motorcycle Demo
ChannelWhatsApp
Last activenow
Created7m
9:44 AM • delivered
✦
Yamaha Y15ZR, 150 CC. Bos nak beli tunai atau buat loan?
9:44 AM • delivered
✦
loan
9:45 AM
🔧 Saved infopayment = loan
👆 点下面的卡片，放大看系统画面
1
发车款照片客户选了才发，不会一次发一堆
2
型号 + CC，问现金还是贷款这一步还不报价
3
客户选贷款选现金就直接通知团队
3
首期、年限、月供问首期和年限，AI 自动算每月供期
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Y16ZR ada stok?
Cold
NS
1Nurul S
22m
Bot ·Deposit paling rendah?
Cold
R
Raymond
now
Bot · Untuk Yamaha Y15ZR, dengan down payment …
Warm
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Boleh trade-in?
Warm
R
1Rina
3h
Bot ·RS-X ada warna biru?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Loan 5 tahun berapa?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Motorcycle Demo
ChannelWhatsApp
Last activenow
Created7m
Baik, untuk loan Yamaha Y15ZR, berapa bayaran pendahuluan yang bos boleh sediakan (RM)?
9:45 AM • delivered
✦
3000
9:46 AM
Baik, bayaran pendahuluan RM3,000. Bos nak tempoh loan berapa tahun—1, 2, 3, 4 atau 5 tahun?
9:46 AM • delivered
✦
2
9:47 AM
Untuk Yamaha Y15ZR, dengan down payment RM3,000 dan loan 2 tahun, anggaran ansuran bulanan ialah RM224 sebulan.
9:47 AM • delivered
✦
🔧 Saved infodeposit = 3000 • term = 2 • monthly = 224
👆 点下面的卡片，放大看系统画面
1
问首期RM3,000
2
问贷款年限1 到 5 年，客户选 2 年
3
AI 自动算月供大约 RM224 一个月
4
收 IC + Payslip只要 3 样文件，只问还缺的
客户状态❄️ Cold🌤 Warm🔥 Hot文件齐全
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Y16ZR ada stok?
Cold
NS
1Nurul S
22m
Bot ·Deposit paling rendah?
Cold
R
Raymond
now
Bot · IC depan dan belakang dah diterima. Bole…
Hot
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Boleh trade-in?
Warm
R
1Rina
3h
Bot ·RS-X ada warna biru?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Loan 5 tahun berapa?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Motorcycle Demo
ChannelWhatsApp
Last activenow
Created7m
Untuk permohonan, boleh hantar gambar IC depan dan belakang serta satu slip gaji?
9:47 AM • delivered
✦
9:48 AM
IC depan dan belakang dah diterima. Boleh hantar satu slip gaji pula?
9:49 AM • delivered
✦
9:49 AM
🔧 Saved infodocuments = ic_front, ic_back, payslip
🔧 Tagged contactadded hot • removed warm
👆 点下面的卡片，放大看系统画面
1
只要 3 样文件IC 正反面 + 1 张 Payslip
2
收到 IC，只问还缺的客户不会被问重复
3
收到 Payslip，文件齐全→ 🔥 Hot
5
申请表格车款、首期、年限自动填好，客户补其他资料
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Y16ZR ada stok?
Cold
NS
1Nurul S
22m
Bot ·Deposit paling rendah?
Cold
R
Raymond
now
Bot · Baik bos, team kami sudah dimaklumkan un…
Hot
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Boleh trade-in?
Warm
R
1Rina
3h
Bot ·RS-X ada warna biru?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Loan 5 tahun berapa?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Motorcycle Demo
ChannelWhatsApp
Last activenow
Created7m
Sila isi borang permohonan ini ya bos 👇
MAKLUMAT PEMOHON · RUJUKAN KELUARGA · MAJIKAN · MAKLUMAT BANK · JENIS MOTOR (Model: Yamaha Y15ZR · Deposit: RM3,000 · Tempoh: 2 tahun)
MAKLUMAT PEMOHON · RUJUKAN KELUARGA · MAJIKAN · MAKLUMAT BANK · JENIS MOTOR (Model: Yamaha Y15ZR · Deposit: RM3,000 · Tempoh: 2 tahun)
9:50 AM • delivered
✦
MAKLUMAT BANK (Wajib isi)
Nama pemegang akaun: Ahmad Firdaus bin Rahman
Bank: CIMB Bank
Nombor akaun: 800123456789
JENIS MOTOR YANG DI LOAN
Model: Yamaha Y15ZR
Deposit: RM3,000
Tempoh Loan: 2 tahun
Nama pemegang akaun: Ahmad Firdaus bin Rahman
Bank: CIMB Bank
Nombor akaun: 800123456789
JENIS MOTOR YANG DI LOAN
Model: Yamaha Y15ZR
Deposit: RM3,000
Tempoh Loan: 2 tahun
9:53 AM
🔧 Sync lead to google sheet{"application":"complete"}
Baik bos, team kami sudah dimaklumkan untuk semakan.
9:54 AM • delivered
✦
👆 点下面的卡片，放大看系统画面
1
发申请表格车款、首期、年限自动填好
2
客户填好表格有空白就只问缺的栏位
3
通知团队审核AI 继续在线回答
6
通知团队申请齐全，群组马上收到通知
客户状态❄️ Cold🌤 Warm🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·
Cold
AF
Aina F
9m
Bot ·Y16ZR ada stok?
Cold
NS
1Nurul S
22m
Bot ·Deposit paling rendah?
Cold
R
Raymond
now
Bot · Staff alerted
Hot
J
1Joanne
1h
Bot ·Audio
Cold
LT
Lim Tong
2h
Bot ·Boleh trade-in?
Warm
R
1Rina
3h
Bot ·RS-X ada warna biru?
Cold
CH
Chee Hoe
4h
Bot ·Audio
Cold
G
Grace
5h
Bot ·Loan 5 tahun berapa?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Motorcycle Demo
ChannelWhatsApp
Last activenow
Created7m
Baik bos, team kami sudah dimaklumkan untuk semakan.
9:54 AM • delivered
✦
🔧 Alert staff groupnotification sent
🔧 Chat statusstaff can take over
🔔 WhatsApp groupNotification group for demo
🔗 Chat linkstudio.chatshero.dev/chat
👆 点下面的卡片，放大看系统画面
1
群组马上收到通知手机响一声，不会漏掉客户
2
客户资料一起送到名字、电话、聊天摘要
3
点链接就能接手看到完整聊天记录，接着聊
✓
车行得到什么AI 处理大部分对话，答不到或要预约时，同事才接手
🎯 主要目标把询问，变成资料齐全的摩托贷款申请车款、首期、月供、文件、表格一次收齐，团队拿到就能审核。
💬1Customer客户 WhatsApp 询问「Hii」· 9:43 am
🏍️2AI Agent列出 5 个车款客户选 Y15ZR → Warm
📸3AI Agent发车照，问怎么付客户选贷款
💵4AI Agent首期 + 年限RM3,000 · 2 年
🧮5AI Agent自动算月供约 RM224 / 月
📄6AI Agent收 IC + Payslip文件齐全 → Hot
🔔7Team通知团队群组收到完整申请
🏁8Result团队审核申请9:54 am 资料齐全
⏰ 客户没回？AI 隔天自动跟进
⏱ 9:43 am 客户询问 → 9:54 am 申请资料齐全
摩托展厅BIKE SHOWROOM💬☕🏍️☕🧮☕⏰☕📄☕🔔☕
🏍️ 摩托车 AI 办公室接待 正在回复客户
Lv.1
团队经验 1/7
今日询问20
申请4
转人工1
示例数据10:02
‹2C
Chatshero 3.0online
Today
Hii9:43 am ✓✓
Hai! Selamat datang ke Bikeshop 😊 Antara motor yang ada sekarang:
1. Yamaha Y15ZR
2. Yamaha Y16ZR ABS
3. Keeway EVO XDV180
4. QJMotor SRK250 RD
5. QJMotor SRV250 AMT9:43 am
1. Yamaha Y15ZR
2. Yamaha Y16ZR ABS
3. Keeway EVO XDV180
4. QJMotor SRK250 RD
5. QJMotor SRV250 AMT9:43 am
Model mana yang anda berminat?9:43 am
Yamaha Y15ZR9:44 am ✓✓
Yamaha Y15ZR, 150 CC. Bos nak beli tunai atau buat loan?9:44 am
loan9:45 am ✓✓
Baik, untuk loan Yamaha Y15ZR, berapa bayaran pendahuluan yang bos boleh sediakan (RM)?9:45 am
30009:46 am ✓✓
Baik, bayaran pendahuluan RM3,000. Bos nak tempoh loan berapa tahun—1, 2, 3, 4 atau 5 tahun?9:46 am
29:47 am ✓✓
Untuk Yamaha Y15ZR, dengan down payment RM3,000 dan loan 2 tahun, anggaran ansuran bulanan ialah RM224 sebulan.9:47 am
Untuk permohonan, boleh hantar gambar IC depan dan belakang serta satu slip gaji?9:47 am
IC depan dan belakang dah diterima. Boleh hantar satu slip gaji pula?9:49 am
Sila isi borang permohonan ini ya bos 👇
MAKLUMAT PEMOHON · RUJUKAN KELUARGA · MAJIKAN · MAKLUMAT BANK · JENIS MOTOR (Model: Yamaha Y15ZR · Deposit: RM3,000 · Tempoh: 2 tahun)9:50 am
MAKLUMAT PEMOHON · RUJUKAN KELUARGA · MAJIKAN · MAKLUMAT BANK · JENIS MOTOR (Model: Yamaha Y15ZR · Deposit: RM3,000 · Tempoh: 2 tahun)9:50 am
MAKLUMAT BANK (Wajib isi)
Nama pemegang akaun: Ahmad Firdaus bin Rahman
Bank: CIMB Bank
Nombor akaun: 800123456789
JENIS MOTOR YANG DI LOAN
Model: Yamaha Y15ZR
Deposit: RM3,000
Tempoh Loan: 2 tahun9:53 am ✓✓
Nama pemegang akaun: Ahmad Firdaus bin Rahman
Bank: CIMB Bank
Nombor akaun: 800123456789
JENIS MOTOR YANG DI LOAN
Model: Yamaha Y15ZR
Deposit: RM3,000
Tempoh Loan: 2 tahun9:53 am ✓✓
Baik bos, team kami sudah dimaklumkan untuk semakan.9:54 am
‹5👥
Notification group for demoChatshero Technical Support, Ma…
Today
Chatshero Tech…Tag: collins
Check: 27 Sept, 9:00 am MYT
Total: 1 conversation6:00 pm
Check: 27 Sept, 9:00 am MYT
Total: 1 conversation6:00 pm
Chatshero Tech…
Phone number : +60 11-5689 1310
Chat summary : Completed motorcycle loan application request.
Chat link : studio.chatshero.dev/chat?conversationId=4e0687ba…9:54 am
AI Agent Builder v2🔗 studio.chatshero.dev
Customer name : Raymond TanPhone number : +60 11-5689 1310
Chat summary : Completed motorcycle loan application request.
Chat link : studio.chatshero.dev/chat?conversationId=4e0687ba…9:54 am
Notification group for demonow
Chatshero Tech…: Customer name : Raymond Tan · Chat summary : Completed motorcycle loan application request…
点上面的步骤，或按 Next step，一步一步讲
整间公司都能用
不只是回客户：营销、管理都帮得上
💬
销售与客服客户的询问，AI 一天 24 小时帮你回、帮你跟。点一个功能，看它怎么做
⚡
AI Reply：客户一问，AI 马上答半夜、周末、忙的时候，客户都不用等
1几秒内回复，一天 24 小时
2按你的产品资料回答，不乱答
3客户问完，顺便带去下一步
8 秒平均回复时间 · 示范数字
🔁
AI Follow Up：没回复的客户自动再推客户没回，AI 隔天自动跟进，不让客户冷掉
1客户没回，自动排好跟进
2语气自然，不会像群发
3客户回复了，自动停止跟进
💬 AI 问了→⏳ 一天没回→🔁 AI 自动跟进→✅ 客户回来了
🌏
Multiple Languages：中文、英文、马来文都行客户用什么语言，AI 就用什么语言回
1自动认出客户用的语言
2同一个对话里换语言也可以
3不用另外请懂三种语言的同事
🇲🇾 Bahasa Melayu🇨🇳 中文🇬🇧 English
🎤
Voice Recognition：客户发语音，AI 听得懂客户懒得打字，直接发语音也可以
1听懂语音内容
2记下客户要的东西
3一样用文字回复客户
🎧 客户说：「我要两箱芒果，这个星期五送去巴生。」
🖼️
Image Recognition：客户发图片，AI 看得懂客户拍张照，AI 就知道客户要什么
1看懂产品、尺寸、型号
2看懂截图、收据、文件
3根据照片直接报价或回答
🖼️ AI 从照片读出：195/55 R16 91V
📊
Pass Data to Sheets：资料自动写进 Google Sheets客户资料不用人手抄，自动记好
1名字、电话、需要，自动记
2同事打开 Sheet 就看到
3可以接着做报告、分析
Leads · Sep 2026
1DateNamePhoneServiceStatus
222/09Siti013-•••SofaWarm
323/09Raymond012-•••WasherHot
📰
Daily Reporting：每天自动汇报进群组每天的询问、预约、成交，自动发到 WhatsApp 群
1每天定时自动发
2数字自动统计，不用人整理
3老板和团队一起看
📊 每天晚上 9 点，AI 自动把今天的数字发到「Sales Team」群
📅
Appointment Scheduling：帮客户约时间、订位客户直接在 WhatsApp 选时间，AI 帮你约好
1只给还有空的时段
2自动确认，前一天提醒
3约好的时间自动记录
11:00 am2:00 pm ✓4:00 pm
⏰
Appointment Reminder：预约前一天自动提醒客户不会忘记，你也不用一个一个打电话
1预约前一天自动发提醒
2客户回 1 确认、回 2 改时间
3减少客户放飞机
📅 客户约好→⏰ 前一天自动提醒→✅ 确认 / 🔁 改时间
🏷️
CRM Labelling：自动分 Hot / Warm / ColdAI 看对话，自动帮客户贴标签
1刚进来 → ❄️ Cold2有兴趣、问价钱 → 🌤 Warm3要预约、要下单 → 🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Sofa cleaning how much?
Cold
HL
Hui Ling
8m
Bot ·冷气也可以洗吗?
Cold
AZ
1Azman
19m
Bot ·Dryer cleaning how much?
Cold
R
Raymond
now
Bot · Yes! Saturday 10 am is available…
Cold
SL
1Siti Lim
1h
Bot · Audio
Cold
KC
Ken Chow
2h
Bot ·沙发清洗要多久?
Warm
P
1Priya
3h
Bot ·Can do this Sunday?
Cold
YT
Yong Tai
4h
Bot · Audio
Cold
E
Elaine
5h
Bot ·有保固吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID4d8a2c1e-7f36-4b95-a0e2-c3b91f6d2a8…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxSparkle Home Cleaning
ChannelWhatsApp
Last activenow
Created7m
Hi
4:01 PM
🔧 Tagged contactadded cold
Hi! 👋 How can we help you today?
✦
4:01 PM • delivered
How much for mattress cleaning?
4:02 PM
Queen size is RM120, king size RM150 😊
✦
4:02 PM • delivered
Can do this Saturday?
4:03 PM
Yes! Saturday 10 am is available. Shall I book it?
✦
4:03 PM • delivered
🔧 Tagged contactadded warm • removed cold
Warm
🔧 Tagged contactadded hot • removed warm
🔧 Sync lead to google sheet{"lead_potential":"hot"}
Hot
🌤 Warm
🔥 Hot
🧠
AI Assistant：Ask、Plan、Build 一句话搞定想改 AI 的回答？直接跟它讲就好，不用写程序
1Ask：问 AI 系统的问题2Plan：说出你要什么，AI 帮你规划3Build：AI 帮你改好，马上生效
✓Add sofa cleaning promo⋯
Add a promo: sofa cleaning 20% off until 31 Oct
ThinkingReading current sofa cleaning price
ExploringExplored 1 search
Understood. For sofa cleaning enquiries, the bot will quote the promo price:
Sofa cleaning promo 🎉After 31 Oct, the price goes back to RM200 automatically.
RM200 → RM160 (20% off)
Valid until 31 Oct 2026
yes please build
ThinkingUpdating price list and promo rules
Patch knowledge_base /Services & Prices +2 -1
Patch agent.ts /sales_agent +1 -1
ExploringExplored 1 search
Built the update.
Customers asking about sofa cleaning now get RM160 until 31 Oct 2026.
Customers asking about sofa cleaning now get RM160 until 31 Oct 2026.
Hi! Our sofa cleaning is on promo 🎉 RM160 (was RM200) until 31 Oct 😊
Ask anything...
📣
营销 Marketing看哪个广告真正带来成交，钱花在对的地方
💸省下浪费的广告费停掉只带来联系人、没有成交的广告
🎯钱花在会成交的广告把预算加到 ROI 最高的广告
同样 3 个广告，两种看法示范数字
Meta 显示的联系人ChatsHero 追踪到的成交
Free trial offer
Automation video
2027 AI poster🏆 ROI 18.4×
💡 联系人最多的广告，不一定带来最多成交。只看 Meta 的数字，钱会花错地方。
👥
📄 Resume_Nur_Aina.pdf✅ 5/5 matched🔔 HR notified📅 Interview Thu 10 am👥
HR招聘不用再一个一个回 WhatsApp
💰
🧾 Receipt · RM16.50📁 Drive › Receipts › 09 Sep📊 Expense Log 2026🔗 AutoCount · INV-0128💰
财务 Finance收据、发票，在 WhatsApp 就搞定
📊
📊 Weekly report🔥 Hot 23📅 Bookings 17👥 Sales Team📊
管理 Management老板不用追问，报告自己来
💬
🚚 Operations Team📘 Answers from your SOP⚡ Instant reply🧑💼 Fewer interruptions💬
WhatsApp 群AI 也可以加进公司群组
👥
HR 招聘：AI 筛选应聘者，符合才交给 HRAI 问问题、读履历、对照公司要求，资料齐全又符合，才记进 Sheet、通知 HR 面试
📋 公司要求 · Sales Executive✅ 5/5 符合
📅销售经验 1 年以上2 yrs car sales✓
💰期望薪水 RM3,500 以内RM3,000✓
🗓️一个月内可以开工1 Nov✓
🎓学历：Diploma 或以上📄 Diploma in Business✓
🚗有驾照📄 Yes✓
💬问问题
📄读履历
✅对照要求
📊记进 Sheet
🔔通知 HR
Recruitment 2026
Share1NameExperienceSalaryStartEducationLicenceResumeMatchStatus
2Jason Lim1 yr retailRM2,80015 OctSPMYesResume4/5Not matched
3Kavitha R3 yrs insuranceRM3,5001 NovDegreeYesResume5/5Interview 1 Oct
4Nur Aina2 yrs car salesRM3,0001 NovDiplomaYesResume5/5HR notified
🧾
AI 收据扫描：存进 Google Drive，记录进 Google SheetWhatsApp 拍张照就好，AI 读出资料、存档、记账
Drive🔍 Search in DriveW
＋ New🏠 Home📁 My Drive💻 Computers👥 Shared with me🕒 Recent☆ Starred🗑️ Trash
My Drive › Receipts › 2026 › 09 Sep ▾
Type ▾People ▾Modified ▾Source ▾
NameOwnerLast modified ↓File size
▲2026-09-22_ShopName_RM16.50.jpgWme9:12 AM48 KB
PDF2026-09-19_TNB_RM342.10.pdfWme19 Sep 2026212 KB
▲2026-09-18_Petronas_RM95.00.jpgWme18 Sep 202661 KB
▲2026-09-16_Mr DIY_RM43.90.jpgWme16 Sep 202655 KB
Expense Log 2026
ShareE4fxRM16.50
ABCDEF
1DateShopCategoryPaymentTotal (RM)Receipt
218/09/2026PetronasFuelCard95.00Drive link
319/09/2026TNBUtilitiesOnline342.10Drive link
422/09/2026Shop NameSuppliesCash16.50Drive link
5
Sep 2026Aug 2026Jul 2026
📄
WhatsApp 开发票，同步到会计系统说一句话，AI 出发票，再把资料送进会计系统
INVOICEINV-2026-0128
Bill toABC Trading Sdn Bhd
Date22 Sep 2026Due22 Oct 2026
ItemQtyPriceAmount
Birdnest Classic 100ml1035.00350.00
Delivery (West Malaysia)10.000.00
TotalRM350.00
→
✓ 已记录
也支持
也支持1
💬 一句话开发票说客户、产品、数量就好
2
🧾 AI 生成发票 PDF马上可以发给客户
3
🔗 同步到会计系统AutoCount、SQL Account、Bukku
📊
每周团队报告，自动发到群里不用人去整理，每个星期一早上 AI 自动发到 WhatsApp 群
👥
Sales Team 📊ChatsHero AI, Collins, Jacky, You
🔍 ⋮Monday
ChatsHero AI📊 Weekly report · 15–21 Sep
💬 New contacts: 128
🔥 Hot 23 · 🌤 Warm 41 · ❄️ Cold 64
📅 Bookings: 179:00 am
💬 New contacts: 128
🔥 Hot 23 · 🌤 Warm 41 · ❄️ Cold 64
📅 Bookings: 179:00 am
Good week team 💪 Collins, pls follow up the 23 hot leads today9:04 am ✓✓
CollinsOn it boss 👍9:05 am
1
⏰ 每周自动发每星期一早上 9 点，不用人去整理
2
📊 数字从系统来询问、Hot lead、预约，自动统计
3
👥 团队一起看老板和销售在群里就能讨论跟进
🚨
AI 接不了，马上通知同事客户要找真人，AI 第一时间发到 WhatsApp 群，资料一次给齐
👥
Sales Team 🚨ChatsHero Technical Support, Collins, Jacky, You
🔍 ⋮Today
Chatshero Technical SupportAI Agent Builder v2🔗 studio.chatshero.dev🚨 Human Agent NeededCustomer: Jason Tan
Phone: +6012-345 6789
Reason: 客户想要打电话谈价钱，希望今天有人联系他
Last message: 可以叫你们的人 call 我吗？
Open chat: https://studio.chatshero.dev/chat?conversationId=7f3a9c2e-51b8-4d0a-9e6f-2c8d4b1a07e33:50 pm
Phone: +6012-345 6789
Reason: 客户想要打电话谈价钱，希望今天有人联系他
Last message: 可以叫你们的人 call 我吗？
Open chat: https://studio.chatshero.dev/chat?conversationId=7f3a9c2e-51b8-4d0a-9e6f-2c8d4b1a07e33:50 pm
Collins我来 call 他 👍3:52 pm
1
🤖 AI 知道什么时候交人客户要打电话、要谈价钱、投诉，就交给同事
2
📋 资料一次给齐名字、电话、原因、最后一句话，不用再问
3
⚡ 点链接马上接手直接打开那个对话，客户不用等
💬
WhatsApp 群：AI 回答营运问题同事在群里问，AI 按公司 SOP 马上回答
🚚
Operations Team 🚚ChatsHero AI, Hafiz, Mei, You
🔍 ⋮Today
Hafiz · DriverVan WXY 1234 tyre puncture at Shah Alam. What should I do?2:14 pm
ChatsHero AIStay safe first 🙏 Per our SOP:
1. Park on the shoulder, hazard lights + triangle
2. Call Tyre Rescue: 03-5510 2288
3. Snap a photo and send it here for the claim2:14 pm
1. Park on the shoulder, hazard lights + triangle
2. Call Tyre Rescue: 03-5510 2288
3. Snap a photo and send it here for the claim2:14 pm
Mei · AdminWhat's the cut-off for same-day delivery?2:20 pm
ChatsHero AI3 pm for Klang Valley 👍 Orders after 3 pm go out the next working day.2:20 pm
1
📘 按你的 SOP 回答公司规定、流程，AI 都记得
2
⚡ 群里马上有答案不用等主管有空才回复
3
🧑💼 主管少被打扰重复的问题交给 AI
📣
营销：看哪个 Meta 广告真正带来成交Meta 的联系人数字不准。追踪到每个成交，才知道钱该花在哪个广告
→→
CONVERSATIONS
30
⏷1
Search contacts and messages...
Bot ·价钱多少？
Cold
M
maxisdigi050325
51m
Bot ·可以连接 Shopee 吗？
Cold
P
1Phin
52m
Bot ·有 free trial 吗？
Cold
S
Steven
53m
Bot · 你目前有用过 chatbot 吗?
Cold
MW
1May Wong
53m
Bot · Audio
Cold
😊
1😊 😳 ☺️
54m
Bot ·可以自动跟进吗？
Cold
MC
1Mary Chua Lee Ing
55m
Bot ·支持马来文吗？
Cold
S
1Susan
2h
Bot · Audio
Cold
N
1naihlakai
3h
Bot ·可以约 demo 吗？
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
S
Steven
IDe183e08e-1b26-48fe-93cd-cc37664440…
InfoVariablesTagsActivity1
f
Paid ad
First touch Sep 23, 2026, 06:49 PM
ChatsHero
🎉 2027年，你最不能错过的不是另一个 AI 工具。
而是——
…
而是——
…
Ad ID
120248630034630142
View ad on Facebook ↗
▸ Full payload
Basic Information
✎ Edit
InboxChatshero Sales (Hybrid)
Last active53m
Created1h
PAID ADChatsHeroView ad ↗
我想要了解【ChatsHero AI Chatbot🔥】，解锁不同的自动化功能！6:49 PM
想了解自动化功能很好呀 😊
✦
6:49 PM • delivered
🔧 Saved infolead_source = meta_whatsapp_ad
🔧 Saved infometa_ad_id = 120248630034630142
🔧 Sync lead to google sheet{"lead_potential":"cold"}
你目前有用过 chatbot 吗?
✦
6:50 PM • delivered
① 从这个广告来
② 自动记下广告 ID
③ Meta Ad ID
ChatsHero Leads CRM
ShareNOPQRS
1NameLast IntentFU StageLead SourceMeta Ad IDResult
2StevenFeaturesFU1 ▾meta_whatsapp_ad120248630034630142—
3ZaydanAutomationFU3 ▾meta_whatsapp_ad120248932289530142Demo booked
4Mei LingPriceFU2 ▾meta_whatsapp_ad120248530367600142—
5KelvinBookingcompleted ▾meta_whatsapp_ad120248630034630142Paid · Growth RM7,800
6AinaFeaturesFU3 ▾meta_whatsapp_ad120248932289530142—
7JasonBookingcompleted ▾meta_whatsapp_ad120248932289530142Paid · Starter RM4,200
8PriyaOtherFU2 ▾meta_whatsapp_ad120248530367600142—
9HafizBookingcompleted ▾meta_whatsapp_ad120248630034630142Paid · Growth RM7,800
LeadsAds ROI
ChatsHero Leads CRM
Share1AdMeta Ad IDMeta 显示联系人真正的 leads约 demo成交成交金额广告费ROI
2Automation video120248932289530142186142113RM19,800RM2,4008.3×
3Free trial offer12024853036760014224017161RM4,200RM2,6001.6×
42027 AI poster120248630034630142957494RM27,600RM1,50018.4×
💡 联系人最少的「2027 AI poster」，反而带来最多成交：ROI 18.4×。只看 Meta 的联系人数字，会把钱花错地方。
9:12
‹1AI
ChatsHero AI Assistantonline
Today
9:12 am ✓✓Got it 👍 Cash receipt, total RM16.50 for 5 items.9:12 am
Saved it to your Google Drive and added it to the expense sheet ✅9:12 am
Invoice to ABC Trading Sdn Bhd — 10 bottles Classic @ RM35, free delivery3:05 pm ✓✓
Sure! Here's the invoice 👇3:05 pm
PDF
3:05 pmINV-2026-0128.pdf1 page · 38 KB · pdf
Also recorded in AutoCount ✅ RM350.00, due 22 Oct. Want me to send it to the customer too?3:05 pm
Yes pls3:06 pm ✓✓
Done, sent to ABC Trading 👍3:06 pm
Hi, got stock for 195/55R16? How much?11:42 pm ✓✓
Hi! Yes we do 😊 Hankook Ventus Prime 3 is RM150 each, installation included. Want me to book you a slot?11:42 pm
Our facial promo is RM88 this month 😊 Would you like to book a slot?Yesterday
Hi Mei 👋 Just checking in — still keen on the facial promo? Only 3 slots left this week 😊10:00 am
Yes! Sat 2pm ok?10:14 am ✓✓
Sure, Sat 2 pm is yours ✅ See you!10:14 am
Boleh hantar ke Ipoh?3:10 pm ✓✓
Boleh! Penghantaran ke Ipoh percuma untuk pesanan atas RM100 😊3:10 pm
那要几天到？3:11 pm ✓✓
一般 2–3 个工作天就到 👍3:11 pm
Ok thanks!3:12 pm ✓✓
You're welcome! 😊3:12 pm
▶0:095:20 pm ✓✓
Got your voice note 👍 2 boxes of mangoes, delivered to Klang this Friday — noted!5:20 pm
2:05 pm ✓✓That's a 195/55 R16 91V 👍 We have Hankook at RM150 and Pirelli at RM175. Which one would you like?2:05 pm
Can I have your name and phone number so our team can arrange it?11:05 am
Raymond, 012-345 678911:06 am ✓✓
Thanks Raymond, saved ✅ Our team will call you shortly.11:06 am
Can I book a facial this Saturday?9:30 pm ✓✓
Sure! Saturday we have 11 am, 2 pm or 4 pm. Which one works for you?9:30 pm
2pm9:31 pm ✓✓
Booked ✅ Sat 27 Sep, 2 pm. I'll remind you the day before 😊9:31 pm
Hi Mei 👋 Just a reminder: your facial is tomorrow, Sat 27 Sep at 2 pm 😊
Reply 1 to confirm or 2 to reschedule.Fri 2:00 pm
Reply 1 to confirm or 2 to reschedule.Fri 2:00 pm
2Fri 2:15 pm ✓✓
No problem! Saturday we still have 11 am or 4 pm. Which one works?Fri 2:15 pm
4pmFri 2:16 pm ✓✓
Done ✅ Updated to Sat 27 Sep, 4 pm. See you!Fri 2:16 pm
Hi, I saw your job ad for Sales Executive. Still hiring?10:02 am ✓✓
Hi! Yes we are 😊10:02 am
Before I pass you to our HR, can I ask a few quick questions?10:02 am
How many years of sales experience do you have?10:02 am
2 years, car sales10:03 am ✓✓
Nice, that's relevant 👍10:03 am
What salary are you expecting, and when can you start?10:03 am
RM3,000. Can start 1 Nov10:04 am ✓✓
Noted!10:04 am
Could you send me your resume? PDF is fine 📄10:04 am
PDF
10:05 am ✓✓Resume_Nur_Aina.pdf2 pages · 180 KB · pdf
Thanks Aina, I've gone through your resume 👀10:05 am
Diploma in Business, 2 years at Honda Klang, and you have a driving licence — great fit for this role!10:05 am
I've passed your details to our HR team. They'll WhatsApp you to arrange an interview soon 😊10:06 am
‹5👥
Operations Team 🚚ChatsHero AI, Hafiz, Mei, You
Today
Hafiz · DriverVan WXY 1234 tyre puncture at Shah Alam. What should I do?2:14 pm
ChatsHero AIStay safe first 🙏 Per our SOP:
1. Park on the shoulder, hazard lights + triangle
2. Call Tyre Rescue: 03-5510 2288
3. Snap a photo and send it here for the claim2:14 pm
1. Park on the shoulder, hazard lights + triangle
2. Call Tyre Rescue: 03-5510 2288
3. Snap a photo and send it here for the claim2:14 pm
Mei · AdminWhat's the cut-off for same-day delivery?2:20 pm
ChatsHero AI3 pm for Klang Valley 👍 Orders after 3 pm go out the next working day.2:20 pm
‹5👥
Marketing Team 📣ChatsHero AI, Siti, You
Monday
ChatsHero AI📣 Ads report · 15–21 Sep
🥇 Merdeka Promo — 42 leads, 9 bookings
💸 RM84 per booking
⚠️ Raya Bundle — RM230 per booking
📄 Full details in the Ads Performance sheet9:00 am
🥇 Merdeka Promo — 42 leads, 9 bookings
💸 RM84 per booking
⚠️ Raya Bundle — RM230 per booking
📄 Full details in the Ads Performance sheet9:00 am
Move RM300 from Raya Bundle to Merdeka Promo 👍9:06 am ✓✓
Siti · MarketingDone, updated in Ads Manager ✅9:10 am
‹5👥
Sales Team 📊ChatsHero AI, Collins, Jacky, You
Today
ChatsHero AI📊 Daily report · Tue 23 Sep
💬 New enquiries: 21
🔥 Hot 4 · 🌤 Warm 7 · ❄️ Cold 10
📅 Bookings: 3
🙋 Handed to staff: 19:00 pm
💬 New enquiries: 21
🔥 Hot 4 · 🌤 Warm 7 · ❄️ Cold 10
📅 Bookings: 3
🙋 Handed to staff: 19:00 pm
Nice 👍 Jacky pls call the 4 hot leads tomorrow morning9:05 pm ✓✓
JackyOk boss 👍9:06 pm
‹5👥
HR Team 👥ChatsHero AI, Siti (HR), You
Today
ChatsHero AI✅ Candidate matched · Sales Executive
👤 Nur Aina · 2 yrs car sales
💰 RM3,000 · start 1 Nov
🎓 Diploma in Business · 🚗 driving licence
📄 Resume + details in the Recruitment sheet
👉 Please arrange an interview10:06 am
👤 Nur Aina · 2 yrs car sales
💰 RM3,000 · start 1 Nov
🎓 Diploma in Business · 🚗 driving licence
📄 Resume + details in the Recruitment sheet
👉 Please arrange an interview10:06 am
Ok, I'll call her today 👍10:09 am ✓✓
‹5👥
Sales Team 📊ChatsHero AI, Collins, Jacky, You
Monday
ChatsHero AI📊 Weekly report · 15–21 Sep
💬 New contacts: 128
🔥 Hot 23 · 🌤 Warm 41 · ❄️ Cold 64
📅 Bookings: 179:00 am
💬 New contacts: 128
🔥 Hot 23 · 🌤 Warm 41 · ❄️ Cold 64
📅 Bookings: 179:00 am
Good week team 💪 Collins, pls follow up the 23 hot leads today9:04 am ✓✓
CollinsOn it boss 👍9:05 am
‹5👥
Sales Team 🚨Chatshero Technical Support, Collins, Jacky, You
Today
Chatshero Technical SupportAI Agent Builder v2🔗 studio.chatshero.dev🚨 Human Agent NeededCustomer: Jason Tan
Phone: +6012-345 6789
Reason: 客户想要打电话谈价钱，希望今天有人联系他
Last message: 可以叫你们的人 call 我吗？
Open chat: https://studio.chatshero.dev/chat?conversationId=7f3a9c2e-51b8-4d0a-9e6f-2c8d4b1a07e33:50 pm
Phone: +6012-345 6789
Reason: 客户想要打电话谈价钱，希望今天有人联系他
Last message: 可以叫你们的人 call 我吗？
Open chat: https://studio.chatshero.dev/chat?conversationId=7f3a9c2e-51b8-4d0a-9e6f-2c8d4b1a07e33:50 pm
Collins我来 call 他 👍3:52 pm
点上面的步骤，或按 Next step，一步一步讲
整间公司都能用
不只是回客户：营销、HR、财务、管理、营运都帮得上
💬
销售与客服客户的询问，AI 一天 24 小时帮你回、帮你跟。点一个功能，看它怎么做
⚡
AI Reply：客户一问，AI 马上答半夜、周末、忙的时候，客户都不用等
1几秒内回复，一天 24 小时
2按你的产品资料回答，不乱答
3客户问完，顺便带去下一步
8 秒平均回复时间 · 示范数字
🔁
AI Follow Up：没回复的客户自动再推客户没回，AI 隔天自动跟进，不让客户冷掉
1客户没回，自动排好跟进
2语气自然，不会像群发
3客户回复了，自动停止跟进
💬 AI 问了→⏳ 一天没回→🔁 AI 自动跟进→✅ 客户回来了
🌏
Multiple Languages：中文、英文、马来文都行客户用什么语言，AI 就用什么语言回
1自动认出客户用的语言
2同一个对话里换语言也可以
3不用另外请懂三种语言的同事
🇲🇾 Bahasa Melayu🇨🇳 中文🇬🇧 English
🎤
Voice Recognition：客户发语音，AI 听得懂客户懒得打字，直接发语音也可以
1听懂语音内容
2记下客户要的东西
3一样用文字回复客户
🎧 客户说：「我要两箱芒果，这个星期五送去巴生。」
🖼️
Image Recognition：客户发图片，AI 看得懂客户拍张照，AI 就知道客户要什么
1看懂产品、尺寸、型号
2看懂截图、收据、文件
3根据照片直接报价或回答
🖼️ AI 从照片读出：195/55 R16 91V
📊
Pass Data to Sheets：资料自动写进 Google Sheets客户资料不用人手抄，自动记好
1名字、电话、需要，自动记
2同事打开 Sheet 就看到
3可以接着做报告、分析
Leads · Sep 2026
1DateNamePhoneServiceStatus
222/09Siti013-•••SofaWarm
323/09Raymond012-•••WasherHot
📰
Daily Reporting：每天自动汇报进群组每天的询问、预约、成交，自动发到 WhatsApp 群
1每天定时自动发
2数字自动统计，不用人整理
3老板和团队一起看
📊 每天晚上 9 点，AI 自动把今天的数字发到「Sales Team」群
📅
Appointment Scheduling：帮客户约时间、订位客户直接在 WhatsApp 选时间，AI 帮你约好
1只给还有空的时段
2自动确认，前一天提醒
3约好的时间自动记录
11:00 am2:00 pm ✓4:00 pm
⏰
Appointment Reminder：预约前一天自动提醒客户不会忘记，你也不用一个一个打电话
1预约前一天自动发提醒
2客户回 1 确认、回 2 改时间
3减少客户放飞机
📅 客户约好→⏰ 前一天自动提醒→✅ 确认 / 🔁 改时间
🏷️
CRM Labelling：自动分 Hot / Warm / ColdAI 看对话，自动帮客户贴标签
1刚进来 → ❄️ Cold2有兴趣、问价钱 → 🌤 Warm3要预约、要下单 → 🔥 Hot
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Sofa cleaning how much?
Cold
HL
Hui Ling
8m
Bot ·冷气也可以洗吗?
Cold
AZ
1Azman
19m
Bot ·Dryer cleaning how much?
Cold
R
Raymond
now
Bot · Yes! Saturday 10 am is available…
Cold
SL
1Siti Lim
1h
Bot · Audio
Cold
KC
Ken Chow
2h
Bot ·沙发清洗要多久?
Warm
P
1Priya
3h
Bot ·Can do this Sunday?
Cold
YT
Yong Tai
4h
Bot · Audio
Cold
E
Elaine
5h
Bot ·有保固吗?
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
R
Raymond
ID4d8a2c1e-7f36-4b95-a0e2-c3b91f6d2a8…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxSparkle Home Cleaning
ChannelWhatsApp
Last activenow
Created7m
Hi
4:01 PM
🔧 Tagged contactadded cold
Hi! 👋 How can we help you today?
✦
4:01 PM • delivered
How much for mattress cleaning?
4:02 PM
Queen size is RM120, king size RM150 😊
✦
4:02 PM • delivered
Can do this Saturday?
4:03 PM
Yes! Saturday 10 am is available. Shall I book it?
✦
4:03 PM • delivered
🔧 Tagged contactadded warm • removed cold
Warm
🔧 Tagged contactadded hot • removed warm
🔧 Sync lead to google sheet{"lead_potential":"hot"}
Hot
🌤 Warm
🔥 Hot
🧠
AI Assistant：Ask、Plan、Build 一句话搞定想改 AI 的回答？直接跟它讲就好，不用写程序
1Ask：问 AI 系统的问题2Plan：说出你要什么，AI 帮你规划3Build：AI 帮你改好，马上生效
✓Add sofa cleaning promo⋯
Add a promo: sofa cleaning 20% off until 31 Oct
ThinkingReading current sofa cleaning price
ExploringExplored 1 search
Understood. For sofa cleaning enquiries, the bot will quote the promo price:
Sofa cleaning promo 🎉After 31 Oct, the price goes back to RM200 automatically.
RM200 → RM160 (20% off)
Valid until 31 Oct 2026
yes please build
ThinkingUpdating price list and promo rules
Patch knowledge_base /Services & Prices +2 -1
Patch agent.ts /sales_agent +1 -1
ExploringExplored 1 search
Built the update.
Customers asking about sofa cleaning now get RM160 until 31 Oct 2026.
Customers asking about sofa cleaning now get RM160 until 31 Oct 2026.
Hi! Our sofa cleaning is on promo 🎉 RM160 (was RM200) until 31 Oct 😊
Ask anything...
📣
营销 Marketing看哪个广告真正带来成交，钱花在对的地方
💸省下浪费的广告费停掉只带来联系人、没有成交的广告
🎯钱花在会成交的广告把预算加到 ROI 最高的广告
同样 3 个广告，两种看法示范数字
Meta 显示的联系人ChatsHero 追踪到的成交
Free trial offer
Automation video
2027 AI poster🏆 ROI 18.4×
💡 联系人最多的广告，不一定带来最多成交。只看 Meta 的数字，钱会花错地方。
👥
📄 Resume_Nur_Aina.pdf✅ 5/5 matched🔔 HR notified📅 Interview Thu 10 am👥
HR招聘不用再一个一个回 WhatsApp
💰
🧾 Receipt · RM16.50📁 Drive › Receipts › 09 Sep📊 Expense Log 2026🔗 AutoCount · INV-0128💰
财务 Finance收据、发票，在 WhatsApp 就搞定
📊
📊 Weekly report🔥 Hot 23📅 Bookings 17👥 Sales Team📊
管理 Management老板不用追问，报告自己来
💬
🚚 Operations Team📘 Answers from your SOP⚡ Instant reply🧑💼 Fewer interruptions💬
WhatsApp 群AI 也可以加进公司群组
👥
HR 招聘：AI 筛选应聘者，符合才交给 HRAI 问问题、读履历、对照公司要求，资料齐全又符合，才记进 Sheet、通知 HR 面试
📋 公司要求 · Sales Executive✅ 5/5 符合
📅销售经验 1 年以上2 yrs car sales✓
💰期望薪水 RM3,500 以内RM3,000✓
🗓️一个月内可以开工1 Nov✓
🎓学历：Diploma 或以上📄 Diploma in Business✓
🚗有驾照📄 Yes✓
💬问问题
📄读履历
✅对照要求
📊记进 Sheet
🔔通知 HR
Recruitment 2026
Share1NameExperienceSalaryStartEducationLicenceResumeMatchStatus
2Jason Lim1 yr retailRM2,80015 OctSPMYesResume4/5Not matched
3Kavitha R3 yrs insuranceRM3,5001 NovDegreeYesResume5/5Interview 1 Oct
4Nur Aina2 yrs car salesRM3,0001 NovDiplomaYesResume5/5HR notified
🧾
AI 收据扫描：存进 Google Drive，记录进 Google SheetWhatsApp 拍张照就好，AI 读出资料、存档、记账
Drive🔍 Search in DriveW
＋ New🏠 Home📁 My Drive💻 Computers👥 Shared with me🕒 Recent☆ Starred🗑️ Trash
My Drive › Receipts › 2026 › 09 Sep ▾
Type ▾People ▾Modified ▾Source ▾
NameOwnerLast modified ↓File size
▲2026-09-22_ShopName_RM16.50.jpgWme9:12 AM48 KB
PDF2026-09-19_TNB_RM342.10.pdfWme19 Sep 2026212 KB
▲2026-09-18_Petronas_RM95.00.jpgWme18 Sep 202661 KB
▲2026-09-16_Mr DIY_RM43.90.jpgWme16 Sep 202655 KB
Expense Log 2026
ShareE4fxRM16.50
ABCDEF
1DateShopCategoryPaymentTotal (RM)Receipt
218/09/2026PetronasFuelCard95.00Drive link
319/09/2026TNBUtilitiesOnline342.10Drive link
422/09/2026Shop NameSuppliesCash16.50Drive link
5
Sep 2026Aug 2026Jul 2026
📄
WhatsApp 开发票，同步到会计系统说一句话，AI 出发票，再把资料送进会计系统
INVOICEINV-2026-0128
Bill toABC Trading Sdn Bhd
Date22 Sep 2026Due22 Oct 2026
ItemQtyPriceAmount
Birdnest Classic 100ml1035.00350.00
Delivery (West Malaysia)10.000.00
TotalRM350.00
→
✓ 已记录也支持也支持1
💬 一句话开发票说客户、产品、数量就好
2
🧾 AI 生成发票 PDF马上可以发给客户
3
🔗 同步到会计系统AutoCount、SQL Account、Bukku
📊
每周团队报告，自动发到群里不用人去整理，每个星期一早上 AI 自动发到 WhatsApp 群
👥
Sales Team 📊ChatsHero AI, Collins, Jacky, You
🔍 ⋮Monday
ChatsHero AI📊 Weekly report · 15–21 Sep
💬 New contacts: 128
🔥 Hot 23 · 🌤 Warm 41 · ❄️ Cold 64
📅 Bookings: 179:00 am
💬 New contacts: 128
🔥 Hot 23 · 🌤 Warm 41 · ❄️ Cold 64
📅 Bookings: 179:00 am
Good week team 💪 Collins, pls follow up the 23 hot leads today9:04 am ✓✓
CollinsOn it boss 👍9:05 am
1
⏰ 每周自动发每星期一早上 9 点，不用人去整理
2
📊 数字从系统来询问、Hot lead、预约，自动统计
3
👥 团队一起看老板和销售在群里就能讨论跟进
🚨
AI 接不了，马上通知同事客户要找真人，AI 第一时间发到 WhatsApp 群，资料一次给齐
👥
Sales Team 🚨ChatsHero Technical Support, Collins, Jacky, You
🔍 ⋮Today
Chatshero Technical SupportAI Agent Builder v2🔗 studio.chatshero.dev🚨 Human Agent NeededCustomer: Jason Tan
Phone: +6012-345 6789
Reason: 客户想要打电话谈价钱，希望今天有人联系他
Last message: 可以叫你们的人 call 我吗？
Open chat: https://studio.chatshero.dev/chat?conversationId=7f3a9c2e-51b8-4d0a-9e6f-2c8d4b1a07e33:50 pm
Phone: +6012-345 6789
Reason: 客户想要打电话谈价钱，希望今天有人联系他
Last message: 可以叫你们的人 call 我吗？
Open chat: https://studio.chatshero.dev/chat?conversationId=7f3a9c2e-51b8-4d0a-9e6f-2c8d4b1a07e33:50 pm
Collins我来 call 他 👍3:52 pm
1
🤖 AI 知道什么时候交人客户要打电话、要谈价钱、投诉，就交给同事
2
📋 资料一次给齐名字、电话、原因、最后一句话，不用再问
3
⚡ 点链接马上接手直接打开那个对话，客户不用等
💬
WhatsApp 群：AI 回答营运问题同事在群里问，AI 按公司 SOP 马上回答
🚚
Operations Team 🚚ChatsHero AI, Hafiz, Mei, You
🔍 ⋮Today
Hafiz · DriverVan WXY 1234 tyre puncture at Shah Alam. What should I do?2:14 pm
ChatsHero AIStay safe first 🙏 Per our SOP:
1. Park on the shoulder, hazard lights + triangle
2. Call Tyre Rescue: 03-5510 2288
3. Snap a photo and send it here for the claim2:14 pm
1. Park on the shoulder, hazard lights + triangle
2. Call Tyre Rescue: 03-5510 2288
3. Snap a photo and send it here for the claim2:14 pm
Mei · AdminWhat's the cut-off for same-day delivery?2:20 pm
ChatsHero AI3 pm for Klang Valley 👍 Orders after 3 pm go out the next working day.2:20 pm
1
📘 按你的 SOP 回答公司规定、流程，AI 都记得
2
⚡ 群里马上有答案不用等主管有空才回复
3
🧑💼 主管少被打扰重复的问题交给 AI
📣
营销：看哪个 Meta 广告真正带来成交Meta 的联系人数字不准。追踪到每个成交，才知道钱该花在哪个广告
→→
CONVERSATIONS
30
⏷1
Search contacts and messages...
Bot ·价钱多少？
Cold
M
maxisdigi050325
51m
Bot ·可以连接 Shopee 吗？
Cold
P
1Phin
52m
Bot ·有 free trial 吗？
Cold
S
Steven
53m
Bot · 你目前有用过 chatbot 吗?
Cold
MW
1May Wong
53m
Bot · Audio
Cold
😊
1😊 😳 ☺️
54m
Bot ·可以自动跟进吗？
Cold
MC
1Mary Chua Lee Ing
55m
Bot ·支持马来文吗？
Cold
S
1Susan
2h
Bot · Audio
Cold
N
1naihlakai
3h
Bot ·可以约 demo 吗？
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
S
Steven
IDe183e08e-1b26-48fe-93cd-cc37664440…
InfoVariablesTagsActivity1
f
Paid ad
First touch Sep 23, 2026, 06:49 PM
ChatsHero
🎉 2027年，你最不能错过的不是另一个 AI 工具。
而是——
…
而是——
…
Ad ID
120248630034630142
View ad on Facebook ↗
▸ Full payload
Basic Information
✎ Edit
InboxChatshero Sales (Hybrid)
Last active53m
Created1h
PAID ADChatsHeroView ad ↗
我想要了解【ChatsHero AI Chatbot🔥】，解锁不同的自动化功能！6:49 PM
想了解自动化功能很好呀 😊
✦
6:49 PM • delivered
🔧 Saved infolead_source = meta_whatsapp_ad
🔧 Saved infometa_ad_id = 120248630034630142
🔧 Sync lead to google sheet{"lead_potential":"cold"}
你目前有用过 chatbot 吗?
✦
6:50 PM • delivered
① 从这个广告来
② 自动记下广告 ID
③ Meta Ad ID
ChatsHero Leads CRM
ShareNOPQRS
1NameLast IntentFU StageLead SourceMeta Ad IDResult
2StevenFeaturesFU1 ▾meta_whatsapp_ad120248630034630142—
3ZaydanAutomationFU3 ▾meta_whatsapp_ad120248932289530142Demo booked
4Mei LingPriceFU2 ▾meta_whatsapp_ad120248530367600142—
5KelvinBookingcompleted ▾meta_whatsapp_ad120248630034630142Paid · Growth RM7,800
6AinaFeaturesFU3 ▾meta_whatsapp_ad120248932289530142—
7JasonBookingcompleted ▾meta_whatsapp_ad120248932289530142Paid · Starter RM4,200
8PriyaOtherFU2 ▾meta_whatsapp_ad120248530367600142—
9HafizBookingcompleted ▾meta_whatsapp_ad120248630034630142Paid · Growth RM7,800
LeadsAds ROI
ChatsHero Leads CRM
Share1AdMeta Ad IDMeta 显示联系人真正的 leads约 demo成交成交金额广告费ROI
2Automation video120248932289530142186142113RM19,800RM2,4008.3×
3Free trial offer12024853036760014224017161RM4,200RM2,6001.6×
42027 AI poster120248630034630142957494RM27,600RM1,50018.4×
💡 联系人最少的「2027 AI poster」，反而带来最多成交：ROI 18.4×。只看 Meta 的联系人数字，会把钱花错地方。
9:12
‹1AI
ChatsHero AI Assistantonline
Today
9:12 am ✓✓Got it 👍 Cash receipt, total RM16.50 for 5 items.9:12 am
Saved it to your Google Drive and added it to the expense sheet ✅9:12 am
Invoice to ABC Trading Sdn Bhd — 10 bottles Classic @ RM35, free delivery3:05 pm ✓✓
Sure! Here's the invoice 👇3:05 pm
PDF
3:05 pmINV-2026-0128.pdf1 page · 38 KB · pdf
Also recorded in AutoCount ✅ RM350.00, due 22 Oct. Want me to send it to the customer too?3:05 pm
Yes pls3:06 pm ✓✓
Done, sent to ABC Trading 👍3:06 pm
Hi, got stock for 195/55R16? How much?11:42 pm ✓✓
Hi! Yes we do 😊 Hankook Ventus Prime 3 is RM150 each, installation included. Want me to book you a slot?11:42 pm
Our facial promo is RM88 this month 😊 Would you like to book a slot?Yesterday
Hi Mei 👋 Just checking in — still keen on the facial promo? Only 3 slots left this week 😊10:00 am
Yes! Sat 2pm ok?10:14 am ✓✓
Sure, Sat 2 pm is yours ✅ See you!10:14 am
Boleh hantar ke Ipoh?3:10 pm ✓✓
Boleh! Penghantaran ke Ipoh percuma untuk pesanan atas RM100 😊3:10 pm
那要几天到？3:11 pm ✓✓
一般 2–3 个工作天就到 👍3:11 pm
Ok thanks!3:12 pm ✓✓
You're welcome! 😊3:12 pm
▶0:095:20 pm ✓✓
Got your voice note 👍 2 boxes of mangoes, delivered to Klang this Friday — noted!5:20 pm
2:05 pm ✓✓That's a 195/55 R16 91V 👍 We have Hankook at RM150 and Pirelli at RM175. Which one would you like?2:05 pm
Can I have your name and phone number so our team can arrange it?11:05 am
Raymond, 012-345 678911:06 am ✓✓
Thanks Raymond, saved ✅ Our team will call you shortly.11:06 am
Can I book a facial this Saturday?9:30 pm ✓✓
Sure! Saturday we have 11 am, 2 pm or 4 pm. Which one works for you?9:30 pm
2pm9:31 pm ✓✓
Booked ✅ Sat 27 Sep, 2 pm. I'll remind you the day before 😊9:31 pm
Hi Mei 👋 Just a reminder: your facial is tomorrow, Sat 27 Sep at 2 pm 😊
Reply 1 to confirm or 2 to reschedule.Fri 2:00 pm
Reply 1 to confirm or 2 to reschedule.Fri 2:00 pm
2Fri 2:15 pm ✓✓
No problem! Saturday we still have 11 am or 4 pm. Which one works?Fri 2:15 pm
4pmFri 2:16 pm ✓✓
Done ✅ Updated to Sat 27 Sep, 4 pm. See you!Fri 2:16 pm
Hi, I saw your job ad for Sales Executive. Still hiring?10:02 am ✓✓
Hi! Yes we are 😊10:02 am
Before I pass you to our HR, can I ask a few quick questions?10:02 am
How many years of sales experience do you have?10:02 am
2 years, car sales10:03 am ✓✓
Nice, that's relevant 👍10:03 am
What salary are you expecting, and when can you start?10:03 am
RM3,000. Can start 1 Nov10:04 am ✓✓
Noted!10:04 am
Could you send me your resume? PDF is fine 📄10:04 am
PDF
10:05 am ✓✓Resume_Nur_Aina.pdf2 pages · 180 KB · pdf
Thanks Aina, I've gone through your resume 👀10:05 am
Diploma in Business, 2 years at Honda Klang, and you have a driving licence — great fit for this role!10:05 am
I've passed your details to our HR team. They'll WhatsApp you to arrange an interview soon 😊10:06 am
‹5👥
Operations Team 🚚ChatsHero AI, Hafiz, Mei, You
Today
Hafiz · DriverVan WXY 1234 tyre puncture at Shah Alam. What should I do?2:14 pm
ChatsHero AIStay safe first 🙏 Per our SOP:
1. Park on the shoulder, hazard lights + triangle
2. Call Tyre Rescue: 03-5510 2288
3. Snap a photo and send it here for the claim2:14 pm
1. Park on the shoulder, hazard lights + triangle
2. Call Tyre Rescue: 03-5510 2288
3. Snap a photo and send it here for the claim2:14 pm
Mei · AdminWhat's the cut-off for same-day delivery?2:20 pm
ChatsHero AI3 pm for Klang Valley 👍 Orders after 3 pm go out the next working day.2:20 pm
‹5👥
Marketing Team 📣ChatsHero AI, Siti, You
Monday
ChatsHero AI📣 Ads report · 15–21 Sep
🥇 Merdeka Promo — 42 leads, 9 bookings
💸 RM84 per booking
⚠️ Raya Bundle — RM230 per booking
📄 Full details in the Ads Performance sheet9:00 am
🥇 Merdeka Promo — 42 leads, 9 bookings
💸 RM84 per booking
⚠️ Raya Bundle — RM230 per booking
📄 Full details in the Ads Performance sheet9:00 am
Move RM300 from Raya Bundle to Merdeka Promo 👍9:06 am ✓✓
Siti · MarketingDone, updated in Ads Manager ✅9:10 am
‹5👥
Sales Team 📊ChatsHero AI, Collins, Jacky, You
Today
ChatsHero AI📊 Daily report · Tue 23 Sep
💬 New enquiries: 21
🔥 Hot 4 · 🌤 Warm 7 · ❄️ Cold 10
📅 Bookings: 3
🙋 Handed to staff: 19:00 pm
💬 New enquiries: 21
🔥 Hot 4 · 🌤 Warm 7 · ❄️ Cold 10
📅 Bookings: 3
🙋 Handed to staff: 19:00 pm
Nice 👍 Jacky pls call the 4 hot leads tomorrow morning9:05 pm ✓✓
JackyOk boss 👍9:06 pm
‹5👥
HR Team 👥ChatsHero AI, Siti (HR), You
Today
ChatsHero AI✅ Candidate matched · Sales Executive
👤 Nur Aina · 2 yrs car sales
💰 RM3,000 · start 1 Nov
🎓 Diploma in Business · 🚗 driving licence
📄 Resume + details in the Recruitment sheet
👉 Please arrange an interview10:06 am
👤 Nur Aina · 2 yrs car sales
💰 RM3,000 · start 1 Nov
🎓 Diploma in Business · 🚗 driving licence
📄 Resume + details in the Recruitment sheet
👉 Please arrange an interview10:06 am
Ok, I'll call her today 👍10:09 am ✓✓
‹5👥
Sales Team 📊ChatsHero AI, Collins, Jacky, You
Monday
ChatsHero AI📊 Weekly report · 15–21 Sep
💬 New contacts: 128
🔥 Hot 23 · 🌤 Warm 41 · ❄️ Cold 64
📅 Bookings: 179:00 am
💬 New contacts: 128
🔥 Hot 23 · 🌤 Warm 41 · ❄️ Cold 64
📅 Bookings: 179:00 am
Good week team 💪 Collins, pls follow up the 23 hot leads today9:04 am ✓✓
CollinsOn it boss 👍9:05 am
‹5👥
Sales Team 🚨Chatshero Technical Support, Collins, Jacky, You
Today
Chatshero Technical SupportAI Agent Builder v2🔗 studio.chatshero.dev🚨 Human Agent NeededCustomer: Jason Tan
Phone: +6012-345 6789
Reason: 客户想要打电话谈价钱，希望今天有人联系他
Last message: 可以叫你们的人 call 我吗？
Open chat: https://studio.chatshero.dev/chat?conversationId=7f3a9c2e-51b8-4d0a-9e6f-2c8d4b1a07e33:50 pm
Phone: +6012-345 6789
Reason: 客户想要打电话谈价钱，希望今天有人联系他
Last message: 可以叫你们的人 call 我吗？
Open chat: https://studio.chatshero.dev/chat?conversationId=7f3a9c2e-51b8-4d0a-9e6f-2c8d4b1a07e33:50 pm
Collins我来 call 他 👍3:52 pm
点上面的步骤，或按 Next step，一步一步讲
客户漏斗 Lead funnel
AI 帮你过滤客户
每天很多询问，AI 筛选后，只把 Hot lead 分给同事
💬0新询问WhatsApp · FB · IG · TikTok
⚡0全部秒回一个都不漏
🧐AI 筛选分类Cold / Warm / Hot
🔥 0 Hot
🤖 AI 扫描中…
❄️ Cold 0AI 继续自动跟进
🌤 Warm 0AI 继续自动跟进
⚙️ 自动轮流分配给同事
C
Collins销售团队
🔥 0🔔 New hot lead
—
—
R
Raymond销售团队
🔥 0🔔 New hot lead
—
—
M
Mei销售团队
🔥 0🔔 New hot lead
—
—
AI 帮你过滤，只把好客户交给同事
0→0
同事只需要跟进 8 个真正想买的客户，不是 42 个1每个询问，AI 都几秒内回复
2Cold、Warm 的客户，AI 继续自动跟进，变 Hot 再交出来
3Hot lead 自动轮流分给同事，WhatsApp 马上通知
示范数字
从上到下：询问 → AI 过滤 → Hot lead → 分给同事
今晚送你 Tonight's bonus
今晚订阅，全部送你
你只付系统的钱，其他我们包
🖥️
ChatsHero 系统一年Growth 全功能
RM7,800🛠️
30 天帮你全部 set 好Done-for-you
RM4,000🧩
行业 AI 流程模板按你的行业：报价、预约、跟进
RM2,500📊
Meta 广告检查看哪个广告带来客人
RM2,000🔔
资料齐了通知 SalesWhatsApp group 自动通知
RM500🧑🔧
一年专人维护RM1,000 × 12 个月
RM12,000🎓
Sales 团队培训怎样看、怎样用、怎样接手
RM3,000总价值
RM0
今晚不用这个价 ❌
一项一项讲，最后讲今晚价钱
彩蛋 Coming soon
还有一个彩蛋
即将推出，先给大家偷看一下
📊
Ads Analytics广告数据分析
✍️
Content写帖子、做内容
💬
Caption自动写文案
🥚即将推出 · Coming soon
🎙️
AI Clone Voice克隆你的声音
🧑💼
AI Clone Figure克隆你本人出镜
🗓️
Post Management排程、管理发帖
播短片，讲完再继续
开通设定 Onboarding
我们帮你设定，全程透明
每个客户都有自己的 Tracker 链接，进度随时看得到
60%完成
你的公司 · AI 客服设定
第 3 步：Setup进度正常
1Analyze Ads看你的广告✓ 完成
2SOP Planning规划回复方式✓ 完成
3Setup帮你设定 AI进行中…
4Self Test我们先测试等待中
5Go Live正式上线等待中
最新进度
✓看完你的 6 个 Facebook 广告，整理好产品和优惠周一
✓跟你确认回复 SOP 和 FAQ周二
✓上传了你的 12 张产品图周二
⚙正在设定 AI 回复流程和跟进…现在
🙋 需要你帮忙
请确认这个月的优惠价，我们好放进 AI 的回复里。
去确认🔗
每个客户一条专属链接
开通后马上给你。手机打开就能看，不用登入，也不用问「做到哪里了」。
👀
每一步都看得到
看广告、规划、设定、测试、上线，做了什么、做到哪里，全部写清楚。
🔔
需要你的时候才找你
要你确认价钱或资料时，链接上会标出来，其他的交给我们。
我们帮你做的 5 步
看广告→规划回复→设定 AI→测试→上线 ✓
照真实 Tracker 画面还原 · 示例内容
不用自己摸索，我们一步一步帮你做好
费用 Costs
使用前要知道的费用
两种费用：WhatsApp 讯息费 · AI 费用
ChatsHero 系统会显示还剩几小时
CONVERSATIONS
20
⏷1
Search contacts and messages...
Bot ·Staff · Yeepey
Cold
Z
Zaydan
1h
Bot ·你是不是在想这个系统…
Cold
HP
1Hippofit
2h
Bot ·Raja uda
Cold
JW
Jenn Wp Solution
now
Bot · AI 回复，大概多少钱？
Warm
RB
1Riverbit
2h
Bot ·nak bagi dia go live…
Cold
W
William
2h
Bot ·Our team will verify…
Warm
MT
1MyTeeMyPrint
1h
Bot ·Staff · Yeepey
Cold
AF
Ai follow up
2h
Bot ·User has provided…
Cold
SM
SMN
1h
Bot ·Human Assistance…
Cold
Open
⚲ Events
👤 Unassigned ⌄
Assign to me
Resolve
JW
Jenn Wp Solution
IDddeb3a0a-66fa-4f48-8d03-76dd5913c2…
InfoVariablesTagsActivity1
Basic Information
✎ Edit
InboxChatshero Sales (Hybrid)
ChannelWhatsApp
Last activenow
Created7m
PAID ADChatsHeroView ad ↗
我想了解【ChatsHero AI 回复系统】6:33 PM
Hi Jenn! 想了解哪一方面呢？AI 回复、自动跟进，还是报价？
✦
6:33 PM • delivered
AI 回复，大概多少钱？
6:34 PM
好的，我先跟你分享我们的配套，也可以帮你约一个 demo。
✦
6:35 PM • delivered
Free to messageNo Meta charges until the window closes · until Sep 26, 2026, 06:35 PM67h left
Window closedOnly approved template messages can be sent · charged per messageTemplate
Message Jenn Wp Solution via +60 17-510 2788...Choose a template to send...
Or reply from the WhatsApp Business appSame number on your phone · no charge
放大看
Free to messageNo Meta charges until the window closes · until Sep 26, 2026, 06:35 PM67h left
Window closedOnly approved template messages can be sent · charged per messageTemplate
Message Jenn Wp Solution via +60 17-510 2788...Choose a template to send...
客户从广告来，72 小时内回复都免费。系统会显示还剩几小时，时间快到前记得跟进。
72 小时过后，只能发 template（要收费）。
或者用同一个号码的 WhatsApp Business App 回复，不收费。
或者用同一个号码的 WhatsApp Business App 回复，不收费。
马来西亚 WhatsApp 讯息费按每条送达的讯息计算 · MYR
Marketing优惠、群发、活动通知
RM 0.3467每条
Utility订单更新、预约提醒、付款确认
RM 0.0564每条
Authentication登录验证码 OTP
RM 0.0564每条
客户来讯后的回复24 小时内的回复（Service）
每月前 1,000 条免费之后 RM 0.0564 / 条
广告带来的对话Click-to-WhatsApp 广告 · 72 小时内
免费
WhatsApp Business App 回复同一个号码，用手机 app 回复
免费
2026 年 10 月 1 日起客户来讯后 24 小时内的回复开始收费，每个号码每月前 1,000 条免费。
费率参考 Meta 马来西亚 MYR 费率（2026 年 4 月 1 日起），每季可能调整，以最新公布为准。B
WhatsApp Business App用手机 app 的号码，接上 ChatsHero适合：客户主动来问、讯息量不大
VS
WhatsApp Cloud API官方接口，接上 ChatsHero适合：跑广告、客户多、要群发
讯息费
✓没有按条收费
～按条收费（template；10 月 1 日起回复每月前 1,000 条免费）
什么时候可以回
✓任何时候
～24 小时内（广告 72 小时）自由回复，之后用 template
AI 回复 · 自动跟进 · CRM
✓ChatsHero 全部功能都可以用
✓ChatsHero 全部功能都可以用
群发
✕不建议群发
✓可以用 template 群发给同意的客户
大量客户
✕客户很多、讯息量大，容易被封号
✓官方接口，量大也稳定
开通
✓扫 QR code 连接就可以
～需要 Meta 商业账号设定（ChatsHero 协助）
两个都能做 AI 自动化，差别在：群发和客户量客户不多、不需要群发 → WhatsApp Business App 就够用，省下讯息费。要跑广告、群发、客户量大 → 用 Cloud API 更安全。
5:45
‹J
Jaya Tyre & Serviceonline
Today
请问 195/55R16 还有货吗？多少钱？4:30 pm ✓✓
生成中…4:30 pm
点气泡可以改字，费用马上更新
这一条 AI 回复 按 GPT-6 Luna 计算
客户讯息0
AI 要读的资料（知识库 + 对话记录）0
AI 写的回复0
合计 tokens0
RM 0.0000≈ 0 仙
每个客户（平均）RM 0.00
每个月估计RM 0
费率设定（OpenAI 公布价，可以改）
AI 每次回复，都要先读你的资料和对话记录，再写回复。字越多、资料越长，费用越高；读语音、图片、PDF 也会多用一些。
在计算器里打字，马上看到费用
自己试 Try it
现在拿起手机，自己试
扫码，直接跟我们的摩托车 AI 聊天
1
扫码，打招呼Hi 👋
2
问这 5 款的首期 / 月供
🏍️YamahaY15ZR
🏍️YamahaY16ZR ABS
🏍️KeewayEVO XDV180
🏍️QJMotorSRK250 RD
🏍️QJMotorSRV250 AMT
3
发语音、打马来文都可以
🎤 语音🇲🇾 Bahasa→📄 贷款表格
💡 你的客人就是这样被接住的，半夜 3 点也一样
让大家试 2 分钟，再回来讲今晚配套
配套 Plans
配套价格
WE-DO
想要我们帮你完成基本设定
RM11,400/年
年付 · 等于每月 RM950
- 不限 Bot 数量
- 不限联系人
- 每月 3,000 位活跃联系人
- 8 个登入用户
- 不限讯息和群发
包含第一次基本设定：FAQ、SOP 回复、跟进、Google Sheet每月维护 chatbot，确保运作正常
另外报价新流程、新系统串接、每天改设定
「活跃联系人」是什么？联系人存多少都可以，只算当月有来聊天的
📇名单里的客户存多少都可以，不收钱
→💬这个月有来 WhatsApp 聊天同一个人聊多少次，都只算 1 位
→✅3,000 位，一般商家都够用下个月重新算。真的不够才加购
加购按需要加，右边马上算总价
多 1,000 位活跃联系人+RM250/月
多 1 个 Bot+RM200/月已有不限 Bot
多 1 位登入用户+RM100/月
另外按用量AI 回复费用WhatsApp 讯息费（看「费用」那一页）
按 + 加购，看总价
WE-DO 设定流程
约 5 周，2 个产品上线 · 我们一步一步帮你做好
第 1 天会议
第 1 周资料
第 2–3 周设定
第 4 周上线观察
第 5 周第 2 个产品
之后每月维护
🎯
只回复从广告来的新客户你现有的客户，AI 不会碰
1🤝
第一次会议第 1 天
- 了解你的生意和客户
- 看你现在怎样回客户
- 广告分析：你在跑哪些广告、推什么产品
2📋
你提供资料第 1 周
- 回复 SOP：怎样回、怎样跟进、怎样成交
- 知识库：产品、价格、配套、FAQ
- 地址、营业时间、促销
3🛠️
设定第 1 个产品约 2 周
- AI 回复、FAQ、自动跟进
- 资料写进 Google Sheet
- 我们先测试，再给你看测试对话
4🚀
上线 + 观察1 周
- 只回复从广告来的新客户
- 每天看对话，修正不好的回复
- 复杂的问题转给你的团队
- 你也要回报：看到回复不对，截图发给我们
5📑
复制到第 2 个产品1 周内
- 第 1 个稳定后，用同样方法设定
- 上线后一样观察
- 第 3 个 AI Agent 也是这样做
6💚
每月维护之后每月
- 确保 chatbot 运作正常
- 每月看表现，小调整
⏱ 2 周设定时间，从收到齐全的 SOP 和知识库那天开始算
要准备什么？
示范：一间美容院的回复 SOP 和知识库。照这个样子准备就可以
回复 SOP · 脸部护理示范
| 步骤 | 客户说 / 情况 | 我们怎样回 | 下一步 |
|---|---|---|---|
| 1 · 打招呼 | 客户第一次发信息 | 你好！我是 NatureGlow 小助理 😊 想了解哪一种护理？ | 问皮肤状况 |
| 2 · 了解需要 | 客户说想做脸 | 你比较在意哪一方面？暗疮、美白，还是补水？ | 推荐护理 |
| 3 · 推荐 + 报价 | 客户说有暗疮 | 推荐「净痘护理」，首次体验 RM88（原价 RM168） | 邀请预约 |
| 4 · 预约 | 客户说想试 | 请给我：名字、电话、想来的日期和时间 | 写进 Google Sheet |
| 5 · 跟进 | 1 天没回复 | Hi～还在考虑吗？这个月体验价只到 30 号哦 | 3 天后再跟进一次 |
🙋 转给真人投诉、退款、皮肤敏感或医疗问题、要求特别折扣
💡 写你平时真实的回法就好，不用很正式。有回得好的对话截图，也可以一起发给我们。
产品 / 服务 · 价格示范
| 服务 | 价钱 | 包含什么 | 适合谁 |
|---|---|---|---|
| 净痘护理 | 首次 RM88 · 原价 RM168 | 60 分钟：清洁 + 去痘 + 镇定 | 暗疮、油性皮肤 |
| 补水护理 | RM138 | 75 分钟：深层补水 + 面膜 | 干燥、缺水 |
| 美白配套 | RM588 / 5 次 | 5 次护理，3 个月内用完 | 暗沉、想提亮 |
常见问题 FAQ
Q：第一次去要预约吗？A：要的，请先预约，避免等候。
Q：可以用信用卡吗？A：可以，也接受 TNG 和 DuitNow。
Q：护理后可以化妆吗？A：建议 6 小时后再化妆。
店铺资料
- 📍 地址 + Google Maps 链接
- 🕙 营业时间：10am–8pm，星期二休息
- 💳 付款：现金、信用卡、TNG、DuitNow
- 🎁 促销：体验价 RM88，到 30 号
一定要
📄
回复 SOP怎样回、怎样跟进、怎样成交
✓🏷️
产品 / 服务和价格包括配套和促销价
✓❓
常见问题 FAQ10 个左右，客户最常问的
✓📍
店铺资料地址、营业时间、付款方式
✓有更好
🎁
现在的促销和期限
✓🖼️
产品照片、价格表、小册子
✓💬
回得好的对话截图
✓🙋
哪些情况要转给真人
✓💡 Word、Excel、Google Doc、PDF，甚至 WhatsApp 发给我们都可以。格式不用一样，资料齐全、价格正确最重要。
⏱ 资料越齐全，设定越快
📩 发资料给客户
从 Chatshero Sales（+60 17-510 2788）发到客户的 WhatsApp
Chatbot
客户会收到
PDF
ChatsHero_Presentation.pdfPDF · 28 页
PDF
ChatsHero-AI-Plan.pdfAI 方案
⏱ 客户要在 24 小时内和我们的 WhatsApp 聊过，才能收到
Proven in Malaysia
全马来西亚
做得最多行业的
AI Chatbot
Top 1 AI chatbot in Malaysia —— 最多行业的实战 portfolio，而且每一个都做出结果。
0+马来西亚中小企业在用
0+行业做出结果
MDEC认证
零售餐饮汽车服务美容电子教育房地产清洁服务网店电商印刷
培训课堂 · 手把手教你上手
客户分享 · 每一个行业都真的做过
真实客户，真实结果
名额有限 · Limited slots介绍生意给我们
介绍生意给我们
月费可以自己赚回来
每成功介绍一家公司，只要对方还在用，你每个月都拿 20% 现金。没有上限。
01拿链接你的专属 referral link
02分享出去发给朋友、发去群组
03朋友注册付款并使用满 30 天
04每月收钱只要对方还在用
现金 20%累积到 RM200 就可以提款
收入计算器
你自己的配套
你介绍了几家公司？
StarterRM350/月 · 你拿 RM70
0
GrowthRM650/月 · 你拿 RM130
2
WE-DORM950/月 · 你拿 RM190
0
你每个月拿RM 0一年 RM 0
按 + / − 看你每个月可以拿多少
你的 AI 方案
你的生意，AI 会这样帮你
1公司名字
2客户在跑的 Facebook 广告在 facebook.com/ads/library 搜他们的 page，截图贴上来
最快的方法在广告库页面按 Ctrl+A 全选、Ctrl+C 复制，再贴到下面
没有 AI？手动输入产品
客户专属的 AI 流程放进广告截图，按「生成 AI 流程」
根据客户正在跑的广告，画出他们的 AI 流程
投票 Quick poll
0–10 分，这是你要找的 chatbot 吗？
在 Zoom chat 打一个数字就好
💬 Zoom chat 过去 Zoom 老板的评分
打 0 到 10
0 = 完全不是10 = 就是它！
平均分–还没有人投票
👆 看到 chat 的数字，点一下那个分数
问完大家，再继续
原本的 WE-DO 配套 vs 今晚
WE-DO
RM11,400/年
- 不限 Bot 数量
- 不限联系人名单
- 每月 3,000 位活跃联系人超过要加购：每 1,000 位 +RM250/月
- 8 个登入用户
→
今晚
RM6,000/年
- 不限 Bot 数量
- 不限联系人名单
- 无限活跃联系人 ✅不用再算 3,000 位，客户再多都不用加购
- 8 个登入用户
今日专属 Bonus
今天确认，送你专属 Bonus
越早确认，越早开始
⏰ 只限今天确认
ChatsHero 年配套
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